Setting up the pickup was easy to do online. We received a text around 3:30pm saying the truck was on its way. After no sign of the truck after an hour we tried reaching Resupply to check via multipl... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
My experience with your company was very good because you helped us to give away a worthy piece of furniture and we are helping you achieve your goals to help others in need. Your price was less than... Leggi di più
Paul kept in touch via email explaining the process and followed up w 2 calls about pick up time. He also let me know Colin would be picking up and that he was going to be on time… which he was. The... Leggi di più
Everything went very smoothly. Communication was timely and the pick up was on time, professional and efficient. Tudor the driver, and his partner contacted us when they were on the way and carefull... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.
Informazioni di contatto
Stati Uniti
- resupplyapp.com
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to make donation requests
Easy to make donation requests. Responses are quick with pickup date, times and team for the pickup. The pickup teams are always courteous and assuring no damage is done when removing furniture from the house.
Friendly and efficient
Friendly and efficient. They came right on time and were so fast. Easy to book online and constant communication that keeps you informed.
The Resupply team did a great job at an…
The Resupply team did a great job at an affordable price!
Unclear fees and procedures.
While your customer support was quite good my overall experience was subpar and one that I will not be repeating.
Not only was I charged for items that were not taken it was not made clear that if items taken were rejected I would ALSO be charged a recycle fee in addition to the haul away fee. My understanding was that if the driver took the item, it was in acceptable condition.
Had I known that was not the case I would not have hired your company and would have thrown the lot into the dumpster that was coming the next day and save myself $400.
I was only hoping that someone else would be able to make use of the items I no longer had a use for.
Easiest process ever!
Easiest process to schedule pickup, adjust details, and non-stress. I would have donated other items long ago had I known it was this easy!
Pay to donate
Why do we have to PAY to donate? It defeats the purpose. I won't ever do it again, it will go into the trash.
The junk removal service was excellent
The junk removal service was excellent! They were courteous, efficient and thorough. I would definitely use them again!
The driver was courteous
The driver was courteous, clearly stated the process then was efficient, careful and fast when taking items out of the house and loading them on the truck.
I had a cared for item recycled :(
The service members were fine, but having my item filed for recycling, when I thought it was going to get a second life, was very disappointing
The staff was helpful and friendly.
Fast n great ..
Nathan, along with another man, quickly picked up and lifted furniture—both large and small.
Fast n great 👍
Thanks you Guys 🙏👍
Quoted estimate is what I paid
Quoted estimate is what I paid. Movers worked quickly and carefully and were polite. Experience was better than expected
Charged Extra
I wish what they quoted me was what the price I was to pay. I was charged $150.00 more than the price I was told when I submitted my request.
Team was very quick and professional
Team was very quick and professional. It was easy to book and get updates.
Resupply Provides Remarkable Service!
Resupply did a fabulous job of keeping me apprised of the time when the driver would arrive to pick up my donation. Resupply sent me text messages as well as e-mail messages, and the driver called me in advance when he got close to my home. The driver arrived on time to pick up my donation and everything went smoothly! Superb job by Resupply!
Process was straightforward
Process was straightforward. I was able to get clarification through the chat option pretty quickly and the individuals who came to do the pick up were great.
This is a total scam
This is a total scam. Movers do not arrive on time. Hidden charges more than double the estimate. Reservation was made weeks in advance with the assigned charity and driver, but no call to tell me what was and what would not be accepted. Puts customers in a very difficult situation having to change things last minute. Will NEVER recommend the service to anyone. The charities partner with Resupply should be ashamed of themselves. We’ll never donate again.
Come funziona Trustpilot
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