Very friendly, thorough. Helpful without being over bearing. Was pleasantly surprised at the excellent level of customer excellence! Thank you
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Customer service is very friendly and helpful. Have had this program for a couple of years now and has made editing my resume so much easier. Their templates are great as well, easy to edit and make c... Leggi di più
L'azienda ha risposto
Advertise free resume builder but charge you $2.90 to save or print which is not a big deal. What you don't know is when you click the Terms & Conditions they put you into a subscription then charge... Leggi di più
L'azienda ha risposto
Super easy to customize fonts and formatting, and lots of great templates to choose from with many styles to tailor to your employment type. Easy to choose the section and edit it without any... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.
Informazioni di contatto
Hiring Products Ltd. 1st floor Innovation House, 46 Reid Street, Hamilton HM12, Bermuda
- 844.484.1207 (US) - 866.204.2791 (CA) - 1800.008.187 (AU) - 1800.008.187 (NZ)
- customerservice@resumehelp.com
- resumehelp.com
4,2
Molto buono
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di ResumeHelp
Hello,
We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and we're happy to know that Carlos was able to assist you.
The Employee CARLOS GALDAMEZ from…
The Employee CARLOS GALDAMEZ from customer service did a excellent job assisting me, very attentive and helpful 5 stars just because off him!
8 agosto 2024
Risposta di ResumeHelp
Hello,
We are thrilled to hear that you had such a positive experience with Carlos. We appreciate your kind words and are glad that Carlos was able to provide you with the assistance you needed. We strive to provide excellent customer service, and we are proud to have employees like Carlos who embody our commitment to customer satisfaction.
Risposta di ResumeHelp
Hello,
We're so glad you had a positive experience with our team. We appreciate your feedback and will continue to strive for excellence in customer service.
scam website!!
scam website, sign up for free trail then they start taking money from you account.
2 agosto 2024
Non scritta su invito
Risposta di ResumeHelp
Hello,
We are genuinely sorry for any confusion. We want to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Does not working
1 agosto 2024
Risposta di ResumeHelp
Hello,
Thank you for your feedback. We're sorry to hear that you're experiencing issues. Please provide more details about the problem so our customer support team can assist you promptly. We're here to help and ensure everything works smoothly for you.
Worker was able to quickly answer my…
Worker was able to quickly answer my questions and identify exactly what I needed
1 agosto 2024
Risposta di ResumeHelp
Hello,
We appreciate your kind words and are thrilled you had a positive experience. We strive to provide excellent customer service and are glad that our worker was able to assist you effectively.
Juan did a great job
Juan did a great job, found me a deal to stay with your service.
Hopefully the man can get the bonuses, at least be on goal on KPIs
Must to change the survey system, there is people that actually answer the survey on the same day.
26 luglio 2024
Risposta di ResumeHelp
Hello,
Thank you for your kind words about Juan and for sharing your feedback. We are happy to hear that Juan was able to find you a great deal. We appreciate your suggestion about the survey system and will take it into consideration.
Very poor customer service
Very poor customer service.
Paid for one time help they start charging me monthly 34.99 without my consent. Tried to contact for my money they not replying or refunding. Do not use this resumehelp you will end up paying more once they have your credit card number.
22 luglio 2024
Non scritta su invito
Risposta di ResumeHelp
Hi,
We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
Risposta di ResumeHelp
Hi,
We appreciate your kind words about our customer support team. We're glad to hear they were able to provide you with a positive experience.
Was a great experience
16 luglio 2024
Risposta di ResumeHelp
Hello,
We're so glad to hear you had a great experience.
Risposta di ResumeHelp
Hello,
We are sorry to hear about your experience trying to cancel your membership over the phone. We want to inform you that your subscription has been successfully canceled.
We apologize for any inconvenience this may have caused and assure you that we take your feedback seriously. Our goal is to continually improve our service and provide a more satisfactory customer experience.
Thank you for your patience and understanding. Please do not hesitate to contact us if you have any further questions or need additional assistance.
Risposta di ResumeHelp
Hi,
We understand your frustration with the unsubscription process. We appreciate you bringing this to our attention and will look into making it more user-friendly.
I was about to cancel my subscription…
I was about to cancel my subscription but the gentleman offered me a better rate I can afford
28 giugno 2024
Risposta di ResumeHelp
Hello,
Thank you so much! We appreciate the positive review!
Risposta di ResumeHelp
Hi,
Thank you for your kind feedback! We're delighted to hear that our representatives were very helpful and polite in assisting you. Providing excellent customer service is our priority, and we're glad to have met your expectations.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Easy to use
Easy to use. I love that one gets to have bullet-point recommendations based on the job role.
Customer service (live chat) is also great and fast
16 giugno 2024
Risposta di ResumeHelp
Hi,
We are thankful for the amazing feedback you have given us!
He was very helpful.
14 giugno 2024
Risposta di ResumeHelp
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
An extremly pleased customer.
Dear RESUMEHELP,
My name is Glynis Wilkes, and I am very pleased with experience with ResumeHelp as my issue was listened to and dealt with immediately with a doubt. I love the fact that the agent was very understanding in the fact that she explained step by step how resumehelp will go about the issue to bring the best results to me as a customer. The agent also asked if I would like to try another payment plan, which I had no intensions of doing but because the agent gave 100% customer service, I was impressed by the service and was indeed pleased.
I am greatful for the agent assistance in this matter.
Keep up the great work!
Glynis.
13 giugno 2024
Risposta di ResumeHelp
Hi,
Thank you very much for sharing your positive experience with ResumeHelp. We are delighted to hear that you are pleased with the service you received. It is wonderful to know that our agent addressed your issue promptly and with great understanding, explaining each step thoroughly to ensure you were well-informed throughout the process.
We are also pleased that the agent's dedication to providing 100% customer service left a lasting impression on you, even encouraging you to consider another payment plan. Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible.
We appreciate your recognition of our efforts and your encouragement. If you need any further assistance, please do not hesitate to reach out.
Thank you once again for your feedback and support.
Risposta di ResumeHelp
Hi,
We’re thankful for the amazing feedback you have given us!
Juan made my experience great
30 maggio 2024
Risposta di ResumeHelp
Saludos,
¡Gracias por dejar un comentario de cinco estrellas para nuestro agente, Juan!
Risposta di ResumeHelp
Hi,
Thank you for sharing your experience with us!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.