Resilient Media Recensioni 

210
•
TrustScore 1.5 su 5

1,3

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Valutata 1 stelle su 5

Negative stars should be an option. First off, website is wellnessproductsusa.com. Not at all USA. My credit card was compromised and an order placed. I caught it immediately, contacted t... Leggi di più

Valutata 1 stelle su 5

Resilient Media Pte Ltd - Profesional scamers! / ¡Estafadores profesionales! I was swindled by these people too, watch out! A mí también me estafaron estas personas, ¡cuidado! Some of t... Leggi di più

Valutata 1 stelle su 5

Ordered a Hemsa 3 function blood glucose, blood pressure and blood oxygen machine. Correct box arrived but wrong machine inside only 2 functions pressure and oxygen. Tried sending email but system... Leggi di più

Valutata 2 stelle su 5

I'll give it two stars because I actually did receive the magnetic insoles that I ordered but it took more than 6 weeks to get the product. I have also received a follow up email from PayPal with shi... Leggi di più


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Pessimo

TrustScore 1.5 su 5

210 recensioni

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Valutata 5 stelle su 5

Well done Noel I appreciated the support.

I did not recieve a parcel. So I got in touch with Maddy/Velvet Polka & a very nice man called Noel was Brilliant, from when he first got in touch to when my parcel arrived, he sent me emails every step of the way. Well done Noel.

29 ottobre 2020
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Risposta di Resilient Media

Hi, Sue,
Thank you! :), it warms our hearts that your experience with our store is good!

Kathy

Resilient Media

Valutata 1 stelle su 5

Artículo que jamás llegó y sin reembolso.

En mayo2020 compré un artículo y a esta fecha no lo he recibido. He mantenido comunicación y siguen buscando retrasar el proceso pues no reembolsarán el dinero. Es una compañía que le falta el respeto y la consideración a sus clientes. Piden disculpas pero nada se resuelve. Lo peor, dicen que el artículo lo recibí, el rastreo de la compañía de China indica eso, les dejé saber que no fue así y nada he logrado. Es triste que gente así desarrolle negocios en línea. Estoy muy molesta.

23 ottobre 2020
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Risposta di Resilient Media

Hi, amarilis,

I sincerely apologize for the bad experience.

Can you reach out to disputes@resilient-media.com, and let us know what's going on? This email is for HIGH PRIORITY cases such as yours. I'd love to find out what's going on and solve this case for you ASAP!

Thanks

Kathy

Resilient Media

Valutata 5 stelle su 5

I actually don’t remember how it was in…

I actually don’t remember how it was in the store but I am very pleased with your service and prompt attention when I asked for assistance . Keep up the good works.

14 ottobre 2020
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Risposta di Resilient Media

Hi, Maria,
Thank you! :), it warms our hearts that your experience with our store is good!

Kathy

Resilient Media

Valutata 1 stelle su 5

Please do not order patches from this…

Please do not order patches from this company my skin is burnt and scarred have photos of my stomach to prove the damage they do please do not purchase I'm in alot of discomfort.

27 settembre 2020
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Risposta di Resilient Media

I apologize for the bad experience.

Can you reach out to disputes@resilient-media.com, and let us know what's going on? This email is for HIGH PRIORITY cases such as yours. I'd love to find out what's going on and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

Just color me a "sucker"!

Just color me a "sucker"!! Should have checked the company reviews out first. Ordered a set of wood bits nearly a month ago and still haven't received them. Not interested in spending hours trying to deal with a "Disputes" department--if you want to make this right, send me what I paid for!!!!!! Can't wait to see another one of their ads on Social Media, going to "share" everywhere warning people to block their ads!

22 settembre 2020
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Risposta di Resilient Media

Hi David,

Apologies.

Can you reach out to our email disputes@resilient-media.com, We'd love to find out what's going on, and solve this case for you ASAP!

Valutata 1 stelle su 5

slim patches

I ordered the slim patches and still have them. I used one and used a second one. They burned my skin, scabbed and caused a skin infection. I was recently admitted to the hospital for unrelated illness however the doctor noticed the scarring and asked. I advised him of these patches and showed him the packages as they were in my medical satchel I used. I was advised to report and make a legal claim through BBB, and get an attorney. Am in the process of looking into one to take my case. Not sure what it is in these patches but definitely not what they claim nor anything natural or organic. Buyer beware of imported merchandise that you could take or apply without thorough research.
Horrible and scary.

18 settembre 2020
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Risposta di Resilient Media

Hi Ermalinda,

just came across your post and wanted to offer you our most sincere apologies.

Can you reach out to our email disputes@resilient-media.com, We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Valutata 1 stelle su 5

I ordered this product and still have…

I ordered this product and still have not received it. That was May 24, 2020 and I still have not received it. This is a scam

26 agosto 2020
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Risposta di Resilient Media

Hi Barbara

I've came across your post and I'd want to say sorry. If you're not satisfied - we aren't either!

Do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

the scamming continues

ANother update they are now offering me . 20% refund to which i said NOPE. I requested 50% back and a shipping label to return the garabage. Still no response .

Stay away from this merchant..fyi lots of sub "companies"

I foolishly bought snorex thinking it may help a family member . What I recieved was a piece of garbage that smelled horrible and did not work at all. I contacted the seller ( I used paypal to purchase) and they did nothing for me . I purchased 2 !!! one is still closed. They did nothing for us. Total scam garbage 97.92 gone..purchased Garbage ... so the update on this because I don’t want anyone to think they actually did any thing. They said sorry you are unhappy we will extend you 30% off your next order. What? Are you kidding .I am out almost $100 like I am going to send another penny . I would recommend never buying anything from this Seller!!
Total ripoff! Stay away from resilient and all it’s fun sub companies.

25 agosto 2020
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Risposta di Resilient Media

Hi!

Apologies for the negative experience

Can you reach out to disputes@resilient-media.com, and let us know what's going on?! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

BEWARE THEY ARE A SCAM

Order from them and never get your goods, two months and still not here, just apologies, and two months later items still in China. they are a SCAM. beware when ordering from them.

22 agosto 2020
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Valutata 1 stelle su 5

I have waited a month now still not…

I have waited a month now still not delivered after reading the reviews I’m glad they haven’t arrived I’ve asked them to cancel my order or if they have been dispatched how to send them back and get a refund !!!! I will let everyone know if they are helpful and give me my money back

21 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

Burned my skin

Hello All,
Please do your research before you buy something online. I got my patches and I started to use them.....Surprise! I got burned, had a rash, and those patches itched. Now, I have squares in my skin.
Be safe and Take care!

13 agosto 2020
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Risposta di Resilient Media

Hi Gloria,

I apologize for the bad experience.

Can you contact disputes@resilient-media.com, and let us know what's going on? This email is for SUPER HIGH PRIORITY cases such as yours. I'd love to find out what's going on and solve this case for you ASAP!

Kathy

Valutata 1 stelle su 5

No e recibido mi paquete hace 2 meses…

No e recibido mi paquete hace 2 meses de la compra y tengo pruebas que el pago se efectuó muy bien que está pasando con esta compañía . Muy lamentable. Mi dirección 4011 Nice Street Philadelphia PA 19140.

10 agosto 2020
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Risposta di Resilient Media

Hi Arleen,

Apologies for the Inconvenience

Due to the current situation, we are experiencing a huge delays in deliveries. Ideally, this is not our norm and is absolutely unacceptable.
but at the moment, we have no way of knowing when the items will arrive to you. It will still be delivered, just delayed.

Do reach out to disputes@resilient-media.com. We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

Scammers/Fraudsters…

Even one star is too much for this company. I ordered slim patches x 30 but only received 10! Paid £40 and instead of the 7-10 day shipping stated it took over a month. I opened a case with PayPal but to be honest they are bee just as bad! They want me to return the item at a cost to myself then with the proof of postage they will refund. The postage is over £20!! Disgusting company I highly suggest you avoid at all cost they are scammers!!

9 agosto 2020
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Risposta di Resilient Media

Hi Helen!

I apologize for the bad experience.

Can you reach out to disputes@resilient-media.com, and let us know what's going on? This email is for HIGH PRIORITY cases such as yours. I'd love to find out what's going on and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

I'll add to the rest

I'll add to the rest, DON'T DEAL WITH THESE THIEF S..
BAD PEOPLE

7 agosto 2020
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Risposta di Resilient Media

Hi tim,

I am truly sorry for the bad experience,

You can contact us on disputes@resilient-media.com and let me know your order ID and/or order email. We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

He efectuado el pago del producto. la primera vez el 17 de Junio... y lo volvi a pedir el 24 de Agosto del 2020, y no he recivido nada de producto ni el renvolso del dinero..que esta pasando el pago

He efectuado el pago del producto. la primera vez el 17 de Junio del 2020... y lo volvi a pedir el 24 de Agosto del 2020, y no he recivido nada de producto ni el renvolso del dinero..que esta pasando el pago se ha efectuado satisfactoriamente. Pero desafortunadamente yo no he recivido el producto que compre , en ninguna de las dos ocaciones. que puedo hacer, o que va a pasar.

4 agosto 2020
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Risposta di Resilient Media

Hi xochitl

apologies, can you contact disputes@resilient-media.com, and let me know your order ID and/or order email and let's see what we can do regarding your order.

We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

I order the slim cycle never received

I order the slim cycle never received. I reach out to the seller they state they will send out another which they said got lost in shipping. I ask for a refund they said I would only get 1/3 of my purchase price.

3 agosto 2020
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Risposta di Resilient Media

Hi Sharon!

So sorry to hear that! I'm Kathy from Resilient Media, and rest assured that I hear you.

Do reach out to disputes@resilient-media.com, and let me know your order ID and/or order email, and I'll take this up for you! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP! I'll be on the look out for your email!

So sorry again and I hope you have a good day!

Kathy

Valutata 1 stelle su 5

I ordered these patches in June and…

I ordered these patches in June and have not heard a thing since.
I feel that I have been scammed going to have speak to credit card company

2 agosto 2020
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Risposta di Resilient Media

Hi! This is Kathy from Resilient Media. 

I've just came across this post and I'd want to say sorry. If you're not satisfied - we aren't either!

Do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

I ordered my patches in March and I…

I ordered my patches in March and I finally received them yesterday, August 1. They are not what I expected but I did receive them.

2 agosto 2020
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Risposta di Resilient Media

Hi Donna,
once again, we apologize for the delay. because of the current situation, most of the parcels has been delayed.

you can reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

UOY IS A SCAM

UOY Media pte never sent my flag. Ten days after my order I emailed them asking if it had been sent and to please give me the tracking number. (I shouldnt have to ask for it.) No response. I sent several emails over another ten to 15 days. I finally got a generic email about a month to six weeks after I ordered that said package delived here is your traking number. When i clicked on the tracking number it was a generic USPS (it didnt look real) that said package delivered to my city with no address. No contact information for lost or damaged packages. Nothing. I filed a complaint with my credit card company. UOY seems like a professional scam company capable of imitating delivery companies!! BEWARE!!

30 luglio 2020
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Risposta di Resilient Media

Hello Roslind,

I've just came across you post and I'd want to offer an apology. If you're not satisfied - we aren't either!

Our items usually arrives in around 3 to 5 weeks, but due to the current situation, we are expecting delays on all deliveries.

Do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Valutata 1 stelle su 5

If I could give zero stars I would

If I could give zero stars I would. It’s been well over 2 months and my orders have not arrived. I believe this site is a scam. If you write them an email complaining, they will send a very lengthy response, detailing all the reasons for the delay. Don’t believe it. Report this as fraud to your credit card company.

24 luglio 2020
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Risposta di Resilient Media

Hi Alice,

Apologies for the bad experience, I'd want to say sorry. If you're not satisfied - we aren't either!

You can reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

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