Rentola.com.au - Making property search smarter Recensioni 151

TrustScore 1.5 su 5

1,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Outrageous unseful service You will need to pay the linked agency sites to contact the landlords in addition to Rentola's fees. The unsuscription proccess is extremely misleading. Even mor... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

NEVER use this website they steal money from you even when you cancel your subscription properly they will take $65.00 from you. I closed my account and subscription the same day STILL they STOLE MONE... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Borderline scam. I signed up for $2 to access then the service was awful, it just linked my to estate agents, so they offered no unique, exclusive properties, just linked me to ones I could find on... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Do not use this website. Rentola operates unethically by retaining your bank details and charging your account without clear consent or authorization. Their system is deceptive, and no cancellatio... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitti immobiliari

Scritti dall'azienda

Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Prompt response

Your response to request is prompt plus there are no complications in accessing your properties on rent.

11 gennaio 2023
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com.au

Valutata 5 stelle su 5

Account issue

I had an issue with my account and Mary was able to assist me with exceptional customer service and support.

27 dicembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com.au

Valutata 5 stelle su 5

A company that cares about customers lives.

Mary understood my hardship and provided
excellent service.

12 dicembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com.au

Valutata 5 stelle su 5

Fantastic customer service!

Mary has been an absolute delight. She assured me with my issue and solved it right away. Mary was wonderfully helpful, and commend her for all of her attentiveness to an excellent client experience!

15 dicembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com.au

Valutata 5 stelle su 5

Customer Service is Excellent

Customer Service is excellent, was helped by Mary, who really helped me when it came to cancelling my subscription. Which really shows they and Mary in particular care about helping the customer over trying to trap you into paying more a subscription you no longer need.

Mary was beyond helpful and professional, a real superstar. So thank you very much.

3 dicembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com.au

Valutata 1 stelle su 5

Scam website

Scam website. Beware!
I signed up to a trial and called three real estate agents for properties advertised on Rentola.com.au. Each of the agents informed me the listings were very old and were rented a long time ago. They also advised the advertised monthly price is in fact a weekly price and it is a known fault with Rentola.com.au website.
I contacted Rentola but they never replied to me. I successfully got my money back via chargeback via my bank.

24 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Helpful staff.

28 novembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com.au

Valutata 1 stelle su 5

Refusing refund despite no use of service

Very few listings, charged me $2 to find that out, and then a monstrous $65 for a monthly subscription a few weeks later despite my never having visited the site again, and receiving no reminder of an upcoming charge. Is now refusing to refund.

24 novembre 2022
Valutata 5 stelle su 5

Fast Service

Mary's service was fantastic - prompt and friendly.
Thanks for your assistance Mary!

Tracey

21 novembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com

Valutata 1 stelle su 5

Scam

DO NOT USE
DO NOT USE. Absolute money grab. Do not use this service, difficult to cancel membership and then they send you emails for overdue payments and try to take money from your account after you have told them to stop, and send emails threatening debt collectors. Using a different name to hide from bad reviews elsewhere

11 settembre 2022
Non scritta su invito
Valutata 4 stelle su 5

Excellent assistance available and very…polite and efficient

Excellent assistance available and very polite and easy to follow program. Happy and friendly ! 🙋‍♀️

Thank you 😊

6 ottobre 2022
Non scritta su invito
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Risposta di Rentola.com.au - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Valutata 5 stelle su 5

Great customer service team

4 ottobre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Valutata 4 stelle su 5

Iam satisfied with the action that was…

Iam satisfied with the action that was needed to organise my refund into my account, cheers Byron Bending.

15 settembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Valutata 5 stelle su 5

I had an issue with my account and it…

I had an issue with my account and it was taken care of very quickly.

30 settembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Valutata 5 stelle su 5

Very certified

27 settembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Valutata 5 stelle su 5

Renver the superstar

Renver was an absolutely wonderful team member to deal with, finally after many emails to rentola Renver was the first and only team member to address my issue and concern and resolve the matter finally. Thanks again to Renver i appreciate what you done cheers Lauren Romero

25 settembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi Lauren,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Valutata 5 stelle su 5

Easy to use

Easy to use, I found 'Rover' to be very helpful in giving me assistance. Good work!

1 settembre 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi Ian,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Valutata 5 stelle su 5

It is so quick to set up as well as easy

It is so quick to set up as well as easy. When I first read it, it says easy, fast, convenient, l first thought to myself here we go again another site that leis and it will be a hassle, l was very mistaken, me personally I think it is its brilliant and so quick set up as well as convenient so ide recommend it to any one, one of the only sites that tells the truth easy good to set up that fillers what you are looking for so no more spending hours loking, let it look for you, just set it up on auto and apply for what you need make contact and of you go , brliant good on you guys can't thank you enough and I don't even know who you are to send a thank you note so I thought ide do it on here thanks again guys hats of to you , kind regards Rick and family

15 agosto 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi Ricky,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola

Valutata 5 stelle su 5

Great

Great! Very helpful and supportive service

12 luglio 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi Andrew,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards,
Rentola

Valutata 4 stelle su 5

Moved from New South Wales to Perth for…

Moved from New South Wales to Perth for work and desperate for a house to rent

27 giugno 2022
Non scritta su invito
Logo di Rentola.com.au - Making property search smarter

Risposta di Rentola.com.au - Making property search smarter

Hi Jose,

Thank you for your review!

We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.

In case you need further help, send us an email at info@rentola.com.au

Have a great day!

Best regards
Rentola

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