Outrageous unseful service You will need to pay the linked agency sites to contact the landlords in addition to Rentola's fees. The unsuscription proccess is extremely misleading. Even mor... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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NEVER use this website they steal money from you even when you cancel your subscription properly they will take $65.00 from you. I closed my account and subscription the same day STILL they STOLE MONE... Leggi di più
L'azienda ha risposto
Borderline scam. I signed up for $2 to access then the service was awful, it just linked my to estate agents, so they offered no unique, exclusive properties, just linked me to ones I could find on... Leggi di più
L'azienda ha risposto
Do not use this website. Rentola operates unethically by retaining your bank details and charging your account without clear consent or authorization. Their system is deceptive, and no cancellatio... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Informazioni di contatto
Australia
- info@rentola.com.au
- rentola.com.au
1,4
Pessimo
151 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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If I could give zero I would rate it
If I could give zero I would rate it. This is a fraud site. Paid for this s**t rental ads copied from other sites and when you click the property it says contract landlord and there’s no way to contact them! Worse, they will charge you for nothing! Don’t visit or click their ad please.
1 luglio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience.
Rentola is a property aggregator, which means we compile listings from multiple sources to make browsing easier. We understand how upsetting it can feel if the service did not meet your expectations, and we sincerely apologise for any inconvenience caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAM-Do not use this website
Do not use this website. Rentola operates unethically by retaining your bank details and charging your account without clear consent or authorization. Their system is deceptive, and no cancellation.
It feels like their primary targets are vulnerable people who are already struggling to find a place to live. Instead of helping, they exploit your situation by taking money without delivering any real service or value.
This is a total scam, and I strongly urge others to stay away from this platform. Use more reputable and transparent rental websites instead.
7 luglio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and completely understand why this situation has caused concern.
For clarity, the initial payment provides access to a short trial period, and any subscription will only renew automatically if it is not cancelled before the trial ends. This is outlined in our Terms and Conditions and in the confirmation email sent at sign-up. We understand how alarming it can feel if charges occur unexpectedly, and we sincerely apologise for the stress this has caused.
Additionally, our customer support team can always be reached via the contact form on our website for any account or subscription related issues.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Biggest scam!!
Biggest scam I got the $2 intro and nothing on the app worked, and the link to contact landlords just didn’t work. Nothing was up to date info either. I was charged $65 a week later for a useless service.
30 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and completely understand how frustrating this must have been.
The initial payment provides access to a short trial period, and the subscription automatically renews only if it is not cancelled before the trial ends.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Thank you for sharing your feedback — it helps us improve transparency and the overall experience for all users.
Kind regards,
Rentola Team
Never make a payment with this company
Never make a payment with this company. Scammers.
27 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear that your experience has caused concern.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scam app
I used the app for the $2 introductory period to do a real estate search in December and I believed I cancelled it back then. I now see I have been subsequently charged monthly $65 since 5 January 2025. This is utterly outrageous theft. I am owed a refund of $455 AUD.
25 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Daniel,
We’re very sorry to hear about this situation and completely understand how concerning it must be to see repeated charges despite believing the subscription was cancelled.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply. In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration.
All charges applied were valid, and the service was available to you during the paid period. We also confirmed that your case was handled by our support team at the time and a resolution was agreed as a gesture of goodwill.
If you wish, you can still reply to our email, and we will be more than happy to clarify any further misunderstandings.
Kind regards,
Rentola Team
100% SCAM
100% SCAM! SCAM!! SCAM!!! no option to unsubscribe and you will be charged $65 without your knowledge and consent.
20 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and completely understand how alarming it must feel to see an unexpected charge.
For clarity, the initial payment provides access to a trial period, and the subscription automatically renews only if it is not cancelled before the end of that period. If a charge occurred despite attempting to cancel, it may have been because the cancellation was submitted after the new billing cycle had already started.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Do Not Sign Up: Scam
If I could give this company 0 stars I would. I signed up for what I thought was a FREE trial, only to be charged around $200 for a service I couldn't effectively use.
- The listings weren't updated
- I couldn't contact the landlords directly with contact details accurately
- Rentola attempted to charge my account AFTER I had confirmed cancellation in writing
Do yourself a favour and do not sign up for this website that claims to help people and only takes advantage of them
13 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and completely understand how frustrating this must have been.
Rentola is a property aggregator, which means we compile listings from multiple sources to make browsing easier. The trial payment provides temporary access, and the subscription automatically renews only if it isn’t cancelled before the trial ends.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
100% SCAM
100% SCAM. Initial charge or $0.06c for international fee followed by a $2.00 fee to unlock landord details, only to find 90% of listings are all real estates, (freely accessable information without this site).
Woke up this morning to a $65.00 charge on my account, which was not expected.
SCAM SCAM SCAM SCAM SCAM SCAM
12 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how upsetting this must have been.
Rentola is a property aggregator, which means we compile listings from multiple sources to make browsing easier. The initial payment provides access to a short trial period, and any subscription fee is only charged if the trial is not cancelled before it ends.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
I had an enquiry and it was responded in a timely maner
I had an enquiry and it was responded to quickly and effectively, Rentola is a place to trust
5 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Richard,
Thank you so much for your kind words! We’re delighted to hear that your enquiry was handled quickly and effectively.
It’s wonderful to know that our team was able to provide the support you needed — we always aim to make the process as smooth and reliable as possible for our users. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.
Kind regards,
Rentola Team
SCAM! MISLEADING! WON'T TAKE YOU DIRECTLY TO CO TACT LANDLORDS!
As all other reviews state...SCAM!! Be careful!!
I only signed up because it stated that I could contact the Landlord "directly"...but took me straight to the Ray White RE.
Took my $65, no refund!!
Very misleading App! I would avoid!!
3 giugno 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Sue,
We’re very sorry to hear about your experience and completely understand how frustrating this must have been.
Rentola is a property aggregator, which means we compile listings from multiple sources to make it easier for users to browse available properties all in one place.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Thank you for sharing your feedback — it helps us improve transparency and the user experience.
Kind regards,
Rentola Team
I got scammed by this company- don't…
I got scammed by this company- don't trust them. Their product is terrible and the trial is set up to trick you into paying $65 a month even if you cancel the trial.
23 maggio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear that your experience with Rentola was frustrating. We completely understand how upsetting it can feel if the trial period or subscription terms felt unclear.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply. In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration.
All charges applied were valid, and the service was available to you during the paid period. We also provided detailed information explaining how the subscription works and why the charge occurred.
If you wish, you can still reply to our email, and we will be more than happy to clarify any further misunderstandings.
Kind regards,
Rentola Team
Didn't cancel subscription and still charged.
This company Rentola ignored my email that I specifically asked to cancel my subscription in the same day that I registered and they still charged a fee, even that I had tried to cancel multiple times using various forms.
Still trying to get my money back from these schamers.
11 maggio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about the trouble you’ve experienced — we completely understand how upsetting it must be to feel charged despite trying to cancel your subscription.
Please note that our customer support team is always available via the contact form on our website, and they can assist directly with any account or subscription issues, including reviewing charges and helping with refunds where applicable.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAM
SCAM. No option to unsubscribe. $65 per week. Unable to contact customer service. Had to cancel my credit card completely
14 maggio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Emma,
We’re very sorry to hear about your experience and understand how stressful this situation must have been. We take feedback regarding cancellations, unexpected charges, and customer support very seriously.
We completely understand how frustrating it can feel if cancelling or reaching support proved difficult, and we sincerely apologise for the inconvenience caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
don’t use rentola
If I could rate it lower I would. I tried to pay the $2 to just see the site and next thing I knew I was charged another 60. I would never use this again
2 aprile 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how upsetting it must have been to see an unexpected charge. We take feedback regarding subscription fees and account management very seriously.
For clarity, the initial payment provides access to a trial period, and the subscription automatically renews at the end of that period unless it is cancelled beforehand. These details are outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAMMERS
SCAMMERS. DO NOT USE THIS WEBSITE. Entice you with a $2 subscription and then charge you $65 without your knowledge. Disgusting. No support or care from their customer service team.
16 aprile 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Luke,
We’re very sorry to hear about your experience and completely understand how frustrating this must have been. We take feedback regarding subscription charges and customer support very seriously.
For clarity, the initial payment provides access to a trial period, and the subscription automatically renews at the end of that period unless cancelled beforehand. These details are outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAM!!!
SCAM!!!! DONT GIVE YOUR CARD DETAILS.
They wave a $2 fee in front of your face then auto charge a $65 month subscription days later.
13 aprile 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Anthony,
We’re very sorry to hear about your experience and understand how concerning it must feel to see an unexpected charge. We take feedback regarding subscription fees and transparency very seriously.
For clarity, the initial payment provides access to a trial period, and any subscription fee is only charged if the trial is not cancelled before it ends. These details are outlined in our Terms and Conditions and in the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Renola is just a scam
Renola is just a scam. They pretend they are an agency when they just scrape other websites. They sign you up for 3 days free then charge $65 per month for listings that are freely available on trusted sites such as Domain and RealEstate. I got locked out so couldn't cancel my account and therefore charged.
As others say avoid at all costs - use trusted sites.
1 aprile 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience. We take feedback regarding subscription charges, account access, and listing accuracy very seriously.
For clarity, Rentola is a property aggregator, which means we compile listings from multiple sources to make it easier for users to browse available properties all in one place. We completely understand how concerning it can feel if account access was restricted, and we sincerely apologise for the stress this caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Total scam
Total scam, its says $2 for 7 days. And then auto charges you $65 for a month. Also doesn't do what it says. All the listings are already in the available in domain/real estate and other places. When clicking contact the landlord its only takes you to the real estate agents website. DO NOT USE It.
2 aprile 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience. We take feedback regarding subscription charges and listing access very seriously.
For clarity, Rentola is a property aggregator, which means we compile listings from multiple sources to make it easier for users to browse available properties all in one place.
We completely understand how this may have felt unclear or inconvenient, and we sincerely apologise for any stress it caused. We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Kindness is still alive in this world.
What I love the most about Rentola's response was the humanitarian consideration that was extended to me on my refund request. Thank you so much for the speedy approval.
7 marzo 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Angela,
Thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to assist you with your refund in a thoughtful and supportive way.
Your kind words mean a lot to us, and we’re thrilled that the experience reflected the level of care and attention we aim to provide to every user. It’s always our goal to make sure everyone feels heard and supported.
Thank you again for sharing your experience — it truly motivates our team to continue delivering excellent service.
Warm regards,
Rentola Team
Rentola refunds my money with very kind…
Rentola refunds my money with very kind and fast services even it is my mistake to forget to cancel the subcription before the end of trial period. I am very appreciate with the help and support of the company and Abhinav. I recomend to use the Rentola services for business purpose.
3 marzo 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Thuy,
Thank you so much for sharing your positive experience! We’re delighted to hear that Abhinav and the Rentola team were able to assist you quickly and kindly, even when the subscription issue was an oversight.
Your kind words mean a lot to us, and we’ll be sure to pass them on to Abhinav — he’ll be thrilled to hear your feedback. We’re so glad we could help, and we truly appreciate your recommendation of Rentola for business purposes.
Thank you again for taking the time to leave this review, it motivates our team to continue providing excellent support for all our users.
Warm regards,
Rentola Team
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