Outrageous unseful service You will need to pay the linked agency sites to contact the landlords in addition to Rentola's fees. The unsuscription proccess is extremely misleading. Even mor... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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NEVER use this website they steal money from you even when you cancel your subscription properly they will take $65.00 from you. I closed my account and subscription the same day STILL they STOLE MONE... Leggi di più
L'azienda ha risposto
Borderline scam. I signed up for $2 to access then the service was awful, it just linked my to estate agents, so they offered no unique, exclusive properties, just linked me to ones I could find on... Leggi di più
L'azienda ha risposto
Do not use this website. Rentola operates unethically by retaining your bank details and charging your account without clear consent or authorization. Their system is deceptive, and no cancellatio... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Informazioni di contatto
Australia
- info@rentola.com.au
- rentola.com.au
1,4
Pessimo
151 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Scam
Have cancelled 3 times and they keep taking $65 month
Discusting in these times
9 ottobre 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
Thank you for sharing your feedback — we’re very sorry to hear about your experience and completely understand your frustration.
If a charge occurred despite cancelling, this can happen when the request was submitted after the new billing cycle had already started. However, we would like to review your account and clarify what happened in your case.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
I don’t understand how I came to sign…
I don’t understand how I came to sign up for a premium account. It was certainly not my intention. I was astonished to find $65 had been taken from my bank account and I feel I was somehow tricked. Or maybe I was just confused. Whatever, I have lost $65 for a service that amounts to nothing that is not available freely on other websites.
18 settembre 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Rosie,
Thank you for sharing your feedback — we’re very sorry to hear about your experience and completely understand how confusing and frustrating this situation must feel.
For clarity, the trial provides temporary access, and any subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined in the Terms and Conditions and the confirmation email at sign-up. We understand how concerning unexpected charges can be and sincerely apologise for any stress this may have caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
RENTOLA SCAM!!
RENTOLA SCAM!!! DON'T EVER USE THIS APPS. THEY ASK ME TO PAY 2$ FIRST. AND AFTER 1 WEEK THEY CHARGE ME FOR 65$ AND CANT GET REFUND. I EVEN HAVEN'T USE THIS APPS AT ALL. AND DIRECTLY ASK FOR REFUND AFTER GET CHARGE FOR 65$ WITHOUT ANY PERMISSION. Even commbank also can't help with this!!
24 settembre 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Merlyn,
Thank you for sharing your feedback — we’re very sorry to hear about your experience and completely understand how upsetting this must be.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply. In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration. All charges applied were valid, and the service was available to you during the paid period.
We also confirmed that when you spoke with our support team at the time of the issue, a favorable resolution was met and we had assumed that your issues were resolved.
If you wish, you can still reply to our email, and we will be more than happy to clarify any further misunderstandings.
Kind regards,
Rentola Team
I would rate 0 if I could DO NOT BUY ANYTHING FROM THEM
I would rate 0 if I could, I paid the 2 dollars and then once I was able to view the listing it put me on to the direct website to book, which is basically wasting your money when you could source the site yourself anyways after that I cancelled the membership and they are trying to take 65 out of my account DO NOT GUVE THEM ANY OF YOUR ACC INFO
24 settembre 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Siera,
Thank you for sharing your feedback — we’re very sorry to hear about your experience and completely understand your frustration.
For clarity, the trial provides temporary access, and any subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined at sign-up and in the confirmation email. If a charge occurred despite cancelling, this can happen when the request was submitted after the new billing cycle had already started. We sincerely apologise for any stress this caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Warning You can’t unsubscribe!!
You can’t unsubscribe!!! It makes you pay to contact landlords ($2) which then makes a subscription without you knowing it but $65 or more gets taken from my bank account this is so unacceptable and unprofessional. Just scammers taking money from people. That is so disgusting and disrespectful. I want all my money back you stole from me asap!
22 settembre 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
Thank you for sharing your feedback — we’re very sorry to hear about your experience and completely understand how upsetting this must feel.
For clarity, the trial provides temporary access, and any subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined at sign-up and in the confirmation email. Our team is always available via the contact form on our website for any cancellation or subscription related support.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAM do not trust
SCAM. DO NOT BUY INTO THE $2 INITIAL CHARGE. This company charges more money from you once they have your details - they never send notifications prior to this 'subscription' starting and I emailed their service email address multiple times asking about this and they continually rejected all my questions.
I stopped the subscription and never received a refund - despite this request being within Australian consumer law.
Do not trust this "company".
1 settembre 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Elise,
Thank you for your feedback — we’re very sorry to hear about your experience and completely understand your frustration.
For clarity, the trial provides temporary access, and any subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined at sign-up and in the confirmation email. We understand how concerning unexpected charges can be and sincerely apologise for any stress this may have caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
this a scam don’t sign up
this a scam don’t sign up, they keep trying to take money even though I am not a member. you can’t contact them by phone, email is worse. stay away from this it prays on the desperate who need a rental.
10 settembre 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Nicholas,
Thank you for sharing your feedback — we’re very sorry to hear about your experience and completely understand your frustration.
For clarity, the trial provides temporary access, and any subscription only renews automatically if it isn’t cancelled before the trial ends. Our team is always available via the contact form on our website for any assistance regarding subscriptions or account related issues.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Rentals are a scam.
Rentals are a scam.
To charge $65 for rentals and sales of homes.
They claim they can’t refund it. We need to take them further
15 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Samantha,
Thank you for sharing your feedback — we’re really sorry to hear about your experience.
For clarity, the initial payment provides access to a short trial period, and subscriptions only renew automatically if they aren’t cancelled before the trial ends.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration. All charges applied were valid, and the service was available to you during the paid period. We also provided detailed information explaining how the subscription works and why the charge occurred.
We hope that we were able to clarify any further misunderstandings.
Thank you again for taking the time to leave your feedback — it really helps us improve our service.
Kind regards,
Rentola Team
$2 sign up and auto-renew scam
$2 sign up and auto-renew scam!
6 months later and $390 later and i didnt get a single benefit or receipt emailed to me except for the original $2 sign up!
27 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Cynthia,
We’re very sorry to hear about your experience and understand how frustrating this must feel.
For clarity, the initial payment provides access to a short trial period, and the subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined at sign-up and in the confirmation email. We understand how concerning it is if charges occurred unexpectedly, and we sincerely apologise for the stress this caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Paid $2 to join
Paid $2 to join, all properties on website were already rented through various real estate agents. One week later tried to debit $65 from my card.
Tried to log in to see if I had a subscription, log in details didn’t work and when I requested a new log in, it never came through.
Scam!!!!
11 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Rebecca,
We’re very sorry to hear about your experience and understand how concerning this must have been.
For clarity, the initial payment provides access to a short trial period, and subscriptions only renew automatically if not cancelled before the trial ends, as outlined at sign-up and in the confirmation email. For any account related issues, our support team can always be reached via the contact form on our website.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
They were supposed to take out only $2…
They were supposed to take out only $2 from my account. I noticed they actually took out $65 without my authority. I have notified my bank to stop them from doing this again and believe they are scammers as I can’t even get in contact with anyone
15 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and completely understand how concerning this must be.
For clarity, the initial payment provides access to a short trial period, and the subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined at sign-up and in the confirmation email. Our support team can always be reached via the contact form on our website for any account or subscription related issues.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
This company is a scam pls repory this to authority
This company is a scam. Tells you rental place is available when you sign up on their website they charge you two dollars, properties not listed anymore, then a week after they try to use my card and charged me 65 dollars im glad ANZ blocked my card right away well done ANZ
13 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how concerning it must have been to see an unexpected charge.
For clarity, the initial payment provides access to a short trial period, and any subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined at sign-up and in the confirmation email.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
It’s Fraud
It’s Fraud, they are showing $2 for viewing rental property details and charging $65
12 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re very sorry to hear about your experience.
For clarity, the initial payment provides access to a short trial period, and any subscription only renews automatically if it isn’t cancelled before the trial ends, as outlined at sign-up and in the confirmation email.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Almost a scam
They don't say you only get a couple of days trial before they bill you and deduct the full price $65. I used it on only 1 day and shortly after was admitted to hospital for surgery. Home this week and I saw the $65 charge. This is almost a scam. What company offers trials of 2-3 days only. I asked for a refund (because I couldn't close the account online) and told them of my medical issue which is why I didn't get onto it straight away. Nope, they're not issuing a refund. It better be cancelled now. Hugely disappointing experience. Who in their right mind would pay $65 a MONTH for a property search website.
11 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Anne,
We’re very sorry to hear about your experience. We completely understand how upsetting it can be to see an unexpected charge, especially under these circumstances.
For clarity, the trial provides temporary access, and the subscription renews only if it isn’t cancelled before the trial ends. This is outlined in our Terms & Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Fraudulent scammers! Deceitful services!
Fraudulent scammers!
You are deceitful in your cancellation of the payment method as was prior cancellation to avoid repeat Debit.
The fact that you charge for these services in such a huge rental market with already too many salesman and not enough people out their building houses highlights agreed and the unnecessary increase in housing prices and rental for properties that have not been upgraded let alone meet Code.
8 luglio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello,
We’re sorry to hear this was your experience. We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Pointless, expensive, annoying
All it does is send you to websites of property managers - absolutely no value add from an incredibly expensive service. Also enforces a 24 hour period before cancelling a trial.
6 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Zoe,
We’re sorry to hear that your experience with Rentola didn’t meet your expectations.
As a property aggregator, our goal is to make it easier to browse listings from multiple sources in one place. We understand how frustrating this may feel if the service didn’t add value for your search.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
0/5 stars
If I could do no star that would be my rating. They charge $65 after a 7day trial. If I had known it was that much I wouldn’t have signed up. I’ve emailed and tried to get a refund actually cancelling my subscription them knowing I never used the advantages of the subscription. So disappointed and would never recommend this app to anyone
1 agosto 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Latoya,
We’re sorry to hear how disappointed you’ve been with your experience. We understand that unexpected charges can feel very frustrating, especially if you didn’t end up using the service.
For clarity, the trial provides temporary access, and the subscription renews automatically if it isn’t cancelled before the trial ends, as outlined in the Terms and Conditions and confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Beware, this company is a scam!
Beware, this company is a scam!
They list properties that are unavailable and charge you to make contact with the landlord only to lead you to an independent website that informs that the property is no longer available. I kindly requested a refund aswell notifying them of the listing so they could remove it. Across 4 emails, with very slow response time, they've refused a refund and the Toorak property is still the top of their listings.
23 luglio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Loren,
We’re very sorry to hear about your experience and understand how disappointing this must have been.
Rentola is a property aggregator, which means we collect listings from multiple sources and redirect enquiries to the original advertiser. While we work to keep listings updated, availability can sometimes change quickly, and we appreciate you flagging this.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scam
Scam, there are listings have been rented out for a month already but you still have to pay before you find out. Other listings you can already find for free on other sites.
24 luglio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Kenan,
We’re sorry to hear about your experience and understand how frustrating it can be to come across listings that are no longer available.
As a property aggregator, Rentola collects listings from multiple sources, and while we aim to keep information updated, availability can sometimes change quickly. We certainly don’t want users paying for access to properties that are no longer active.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Fake ads
None of the places advertised are actually promoted by the owner. Rather you are redirected to a real estate agent that charges significantly more than the "lowball" price advertised on Rentola to suck you in.
22 luglio 2025
Non scritta su invito
Risposta di Rentola.com.au - Making property search smarter
Hello Travis,
Thank you for sharing your feedback — we’re sorry to hear this was your impression.
Rentola is a property aggregator, meaning we collect listings from various sources to make it easier to browse properties in one place, therefore we do not set rental prices ourselves.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply. We also informed you that we were unable to locate an active of past subscription with the details that you provided.
If you wish, you can still reply to our email, and we will be more than happy to clarify any misunderstandings.
Kind regards,
Rentola Team
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