Purchased as one off to try. Received initial order. Never reordered. Have continued to take further 2 payments via PayPal- no further products received. Tried to cancel subscription, which i didn't... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
This looks like the only way to contact the company as the online contact form doesn't work. My wife's experience is the same as others, we didn’t sign up for a subscription yet we were billed for mul... Leggi di più
L'azienda ha risposto
TOO MANY FAKE REVIEWS on here!!! To all you ladies who have been scammed out of membership money that you DIDN'T SIGN UP FOR make sure you contact your bank / credit card company and get these paymen... Leggi di più
L'azienda ha risposto
Unlike most of the other reviews on here I love these tablets and I haven't had most of the problems other people say they have had. When I first started ordering them a few years ago communiction was... Leggi di più
1,4
Pessimo
220 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 30% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Awful experience …
I fell for all the promises told to me about this product....my fault, BUT at no time did I ever agree to a VIP membership at $29.99 a month. When I went on their website to cancel my very expensive membership the page is not available....big shock! So I emailed customer service. I was told that I am not eligible for a membership cancellation at this time. So on Nov. 7th I made and was charged $57 for my purchase, then on Nov. 19th I was charged $29.99 or the VIP membership, that's when I emailed customer service. Then on Nov. 23rd I was charged $29.99 for the VIP membership again! I have had to file a grievance with the fraud department at PayPal. And the best part is the product doesn't work for me...if it even works for anyone, who knows. I want a total refund but am not even confident that I will not be charged for another VIP membership in the next week or so. Stay FAR away from this corrupt company.
22 novembre 2024
Non scritta su invito
Risposta di Rejuvit
Hi Tabi,
Thank you for your feedback. We regret to hear about your dissatisfaction and appreciate the opportunity to clarify the situation regarding your VIP membership.
When you made your initial purchase, you selected a promotional offer available exclusively to our VIP members, which provided a significant discount on Rejuvit Menopause Relief. This membership model is clearly outlined on our website, including the terms regarding recurring monthly charges. We strive to ensure all information is transparent and accessible to our customers at the time of purchase.
We have reviewed your account and confirm that all charges were in accordance with the terms agreed upon. However, we understand your concerns and have now canceled your VIP membership, and no further charges will be applied.
Regarding the effectiveness of the product, Rejuvit is designed to support menopause relief with results varying among individuals. We encourage continued, consistent use as part of a balanced health regimen for best results.
If there are any more details you'd like to discuss or need further assistance, please do not hesitate to contact our customer service team directly.
Regards,
The Rejuvit Team
Very bad customer service
Hi Pauline,
Thank you for reaching out to Rejuvit Support Team.
I sincerely apologize for any confusion caused by the advertisement.
Our Menopause Relief supplement is priced at $49.99 (£39.42) for one bottle. It’s possible there may have been an error in the advertisement showing a lower price, and I apologize for any inconvenience this may have caused.
Unfortunately, we cannot process a refund for the price difference, as $49.99 (£39.42) is our current and best pricing for this product. Rest assured, you received the correct value and pricing as displayed during checkout.
Regarding the recent charge to your account, I can confirm that you’re enrolled in our VIP program ($29.99/month).
This is the reply I got from this company.
I didn't say that there was a problem with the menopause order it was the Belly Reset order where I ordered 1 bottle a month for 16,96 as per their offer which I screenshot and sent to them , but they're telling me I'm confused about the order. I have only asked for the difference to be refunded and and the subscription to be cancelled which they have not acknowledge in the email . I have no confidence in this company.
I'm not a stupid person and I buy a lot of things online and always read everything before finalising my order.
13 novembre 2024
Non scritta su invito
Will sign you up to membership and 6 bottles when you just wanted to order one
The website is so misleading that I ended up with 6 bottles when I only wanted to try 1. No one acknowledged my requests to cancel my order (3 emails), no one has acknowledged my request to cancel my subscription which I am signed up for (4 emails) or my 2 further emails asking if any one reads these.
Panicked single mom of 2 kids €100 down before Christmas…. Never ever order from this company
9 novembre 2024
Non scritta su invito
Risposta di Rejuvit
Hello Nessa,
I’m truly sorry to hear about the frustration and stress this situation has caused, especially during such a busy and important time for you. We completely understand how upsetting this must be and want to address your concerns as thoroughly as possible.
Please rest assured that we are processing all orders as quickly as possible to ensure timely deliveries. Unfortunately, this means we are unable to cancel or modify orders once they’ve been placed. I also want to clarify that our system doesn’t allow us to add items to your cart—everything at checkout was selected and confirmed by you.
That being said, I’ve reviewed your account and can confirm that your subscription has already been canceled, and no further charges will be made.
We deeply regret any distress this has caused, especially at this time of year, and we’re here to assist you further if you need any additional help. Please don’t hesitate to reach out again.
Regards,
The Rejuvit Team
Awful company
Awful company. Went to checkout for 1 bottle of tablets and when I clicked to pay they had added 6 further bottles and a subscription without my knowledge.
Emailed their customer services who are appalling, three times refused to accept there was an order and then eventually agreed there was an order but could no longer cancel it. Emailed them again asking how to return the items and first 2 occasions again claimed there was no order, and then eventually agreed there was but claimed that their T's & C's had a strictly NO return policy.
3 novembre 2024
Non scritta su invito
Risposta di Rejuvit
Hello Neil,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you had with your recent order of Rejuvit products.
We understand your frustration regarding the unexpected addition of extra items and a subscription to your order. Please be assured that we are continuously working to improve our website and checkout process to prevent such issues from occurring in the future. Additionally, please note that we do not have the option to add items to a customer's cart; all items in the checkout are selected by the customer.
We would like to clarify that our policy regarding returns is in place to maintain the quality and safety standards of all our products, including Rejuvit supplements and consumables. Once these items have left our warehouse, we are unable to guarantee their condition and cannot accept returns, as this could compromise the health and well-being of our customers.
We regret any inconvenience caused by our customer service team's initial responses to your queries. Rest assured, we have canceled your subscription as per your request, and no further charges will be made to your account.
Thank you for bringing this matter to our attention. We value your feedback and strive to provide a better experience for all our customers.
If you have any further questions or require assistance, please do not hesitate to reach out to us. We are here to help and support you in any way we can.
Regards,
The Rejuvit Team
DO NOT BUY FROM THIS COMPANY. - Money taken without consent have had money taken from my account…
I have had money taken from my account in error as they say I signed for a subscription but I definitely didn’t as I do not have the money to do so. They are frustratingly just repeating the same response over and over again. Do not buy from this company.
28 ottobre 2024
Non scritta su invito
Risposta di Rejuvit
Hello,
Thank you for reaching out and for taking the time to share your concerns with us. I want to extend our sincerest apologies for any distress or frustration this situation has caused. We value transparency and understand the importance of a clear and smooth experience when it comes to our services.
Please allow me to clarify that we do not have the capability to enroll customers in a subscription without their explicit consent. Our system is designed to initiate subscriptions only after a customer completes the necessary steps, ensuring they are fully aware of any recurring services. We understand, however, that misunderstandings can occur, and I am sorry for any confusion regarding your account.
I want to assure you that your subscription has been cancelled. No future charges will be processed, and there will be no further shipments from us. Please rest assured that this action has been finalized in our system.
We truly value your feedback and are committed to making improvements wherever possible. Thank you for your understanding and for giving us the opportunity to address this matter.
Regards,
The Rejuvit Team
Warning on commitment timescales
The tablets don't agree with me I thought I had signed up for a 3 month supply. However it's 9 months supply commitment. Be aware you can end up with 9 months of tablets you can't use and even though you email them cancel it they continue to take money and send you useless tablets. I feel cheated and powerless.
22 ottobre 2024
Non scritta su invito
Risposta di Rejuvit
Hello Claire,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion regarding your subscription. We understand how frustrating it can be when expectations don’t align with reality, and we regret that our service has not met your needs in this instance.
Our website offers various subscription options, and we’re sorry if this wasn’t clear during the checkout process. We understand your concern about receiving 9 bottles over 3 months instead of one bottle per month. The 3-bottle per cycle plan is designed to accommodate a range of customer needs:
1. Higher Dosage Needs: Some customers prefer or require a higher dosage to meet their specific health goals. A 3-bottle supply per cycle supports those with increased needs without frequent reordering.
2. Greater Flexibility: This plan provides flexibility in product usage. Some customers share the product with family or friends or like to keep an extra supply on hand to avoid running out.
3. Value and Savings: The 3-bottle plan often includes better per-bottle pricing, making it more economical over time than a single bottle per month.
If a 1-bottle per month option would better suit your needs, please reach out to our customer service team at customer@rejuvit.co. We’re here to help you adjust your subscription to best fit your lifestyle and requirements.
Regards,
The Rejuvit Team
I am not happy at all with this…
I am not happy at all with this company. They keep charging me every month nearly £40. When I wanted to cancel as I only wanted to try one bottle. This is because I cannot swallow tablets, I received an e-mail to say because I chose 1 bottle I have now subscribed. I was really angry and disputed it at the bank who have still allowed it to go through 3 months later. I then, realised that it has gone back to sender as we have moved. So, no product or money. Can't stand these companies. I will make sure I keep an eye on these fraudsters and others like them. I am not happy with the crappy product either.
10 settembre 2024
Non scritta su invito
Risposta di Rejuvit
Hi Denise,
We're very sorry to hear about the difficulties you’ve encountered with our service.
We completely understand your frustration, especially given the unexpected charges and the issues with receiving your product.
Our policy requires a minimum of three payment cycles before cancellations can be processed. However, I’m glad to inform you that we have now canceled your subscription, and you will not be charged for any future orders.
To ensure you receive any future orders, please provide us with your updated address by emailing us at customer@rejuvit.co. This will help us make sure everything is directed to the correct location.
Once again, I apologize for the inconvenience you’ve experienced. Your feedback is important to us, and we are committed to improving our service.
If you have any further concerns or need assistance, please don’t hesitate to reach out.
Best,
The Rejuvit Team
I really wanted this to work for weight…
I really wanted this to work for weight loss. Although it seems to have helped with my hot flashes, I have been steadily gaining weight since starting on Rejuvit three months ago. That has never happened to me before. Seems to be having the opposite effect on me. Customer service is great though👌
7 settembre 2024
Non scritta su invito
Scam Scam Scam
Scam. Scam. Scam I signed up for a 3 month supply. After only 1 month they sent another 3 month supply. When I called to return the 2nd shipment I was told I needed to wait a full 90 days. I waited then returned the 2nd shipment. They acknowledged receipt of this shipment and promised a refund in the original form of payment. That was back in April 2024. I still have not received a refund and they refuse to respond to my emails. I understand I am not the only one to have been scammed by Rejuvit!
10 aprile 2024
Non scritta su invito
I am just one more customer among many here who's gotten…
I am just another customer who's gotten scammed into purchasing more bottles of rejuvit AFTER I emailed and requested for cancellation. Do not sign up for the subscription. They refuse to cancel my order and my subscription. Horrible customer service. After 3 emails, I still don't see any kind of confirmation that my subscription is cancelled. The product did not help me after 3 bottles hence the decision.
25 luglio 2024
Non scritta su invito
Risposta di Rejuvit
Hello Kiren,
We sincerely apologize for the inconvenience and frustration you've experienced. We understand how important it is to have your concerns addressed promptly and effectively.
We want to assure you that your subscription has already been cancelled, and you will not receive any further shipments. Additionally, you are welcome to return the item for a refund. Please follow the return instructions provided, and we will process your refund as soon as we receive the returned product.
Once again, we apologize for the issues you encountered and thank you for bringing this matter to our attention. If there is anything else we can do to improve your experience, please don't hesitate to reach out to us.
Best,
The Rejuvit Team
I can say that this product works
I can say that this product works, the weight loss isminimal but lost about 2Ibs in the last month anddd hot flashes also lessened which is a huge relief. This supplement has improved my quality of life!
29 luglio 2024
Good product
Good product helped keep my hot flashes under control. Will recommend 100%
26 luglio 2024
Sadly product did nothing for me…
Sadly product did nothing for me despite following dosage exactly , checked out their 90 day money back guarantee before buying but upon submitting my request I was met with other options. Firstly its all variable and diet exercise plays a part and even tried to suggest I double the dosage ( obviously having to buy yet more product) so after a few more emails I was told I had to send three empty bottle back to prove I’d used the product fully ( this was not stated in the general money back info but obviously hidden in amongst the FAQ area!) this is just a way to catch people out and avoid paying out - as just returning 3 empty bottles proves nothing more than you have just removed the supplements and done anything with them !! Disappointing results and back up service , don’t waste your time or money unless you know the product works or you have money to burn .
25 luglio 2024
Non scritta su invito
Risposta di Rejuvit
Hello Helen,
Thank you for sharing your experience, and I’m truly sorry to hear that the product did not meet your expectations. We understand how disappointing it can be when something you hoped would work doesn't deliver the desired results. Your feedback about the return process is very important to us, and I sincerely apologize for any confusion or frustration it may have caused.
Our intention with the money-back guarantee is to ensure customers have the opportunity to fully evaluate the product, which is why we ask for the return of empty bottles. However, I completely understand your concerns about this policy, especially when it wasn’t clearly communicated upfront. We are always striving to improve, and your insights will help us make our processes more transparent and customer-friendly.
To make this right, we would be happy to accept the return of the two bottles you have and issue a partial refund. We truly appreciate your understanding and your patience in this matter.
Best,
The Rejuvit Team
Delay tactics to cancel order
It’s a one star as I can’t give less!
Try cancelling a subscription with this company!!!! They force you to take 3 months subscription then use delay tactics to squeeze another order out of you as unfortunately they didn’t cancel within the 3 week timeframe I gave them. Now at my expense and time I have to return the item for a refund.
2 luglio 2024
Non scritta su invito
Risposta di Rejuvit
Hello Consumer,
We sincerely apologize for the inconvenience you have faced while attempting to cancel your subscription with us. Your feedback is essential, and we are committed to addressing your concerns and improving our processes.
We regret any confusion or difficulties you experienced in canceling your subscription with us. We strive to provide clear and transparent subscription terms to our customers, and it is disappointing to hear that your expectations were not met in this instance.
Please rest assured that no further orders will be processed as your subscription has been successfully canceled. We understand the frustration of having to return the item at your expense and time, and we apologize for any inconvenience this may have caused.
If there is anything more we can do to assist you with the return process or if you have any specific instructions for us, please do not hesitate to reach out to our support team. We are here to help facilitate the return and ensure that you receive a refund promptly.
Your feedback is valuable to us, and we take your concerns seriously. We are committed to improving our cancellation process and enhancing the overall customer experience.
Best,
The Rejuvit Team
The product is okay however company is less than honest
EDITED
**AS YOU WELL KNOW FROM OUR PREVIOUS EMAIL COMMUNICATIONS THE TWO PAYMENTS OF £39.47 ARE SUBSCRIPTION PAYMENTS AND NOTHING TO DO WITH DISCOUNTED PURCHASES. YOU HAVE ALSO ASKED ME TO REMOVE MY ONE STAR REVIEW. I WILL NOT. YOU HAVE REFUSED TO PROVIDE ME WITH THE CONTRACT FOR MY SUBSCRIPTION NOR CONFIRM YOU WILL NOT REFUND ME. DUE TO YOUR BEHAVIOUR MY BANK WILL NOW TAKE THIS MATTER FORWARD. YOU ARE A SCAMMING COMPANY
The product is okay however, the company seem to be less than honest. Unbeknown to me I unfortunately signed up for a subscription (somewhere in tiny print which I still haven’t found). Twice they have taken two payments from my account of £39.47, I have contacted the company but they have not replied. I have had to take a dispute out with my bank. Avoid this company
19 luglio 2024
Non scritta su invito
Risposta di Rejuvit
Hello Sally,
We sincerely apologize for any inconvenience you have experienced. It appears that you availed our discounted price of £39.47, which is part of our subscription plan. We strive to make our subscription terms clear and provide options for either a one-time purchase or a subscription before checkout.
We understand your frustration and regret any confusion caused. Please review our refund and subscription policy for more details: https://rejuvit.co/policies/refund-policy
Your feedback is invaluable to us as we work to improve our services and communication. Thank you for bringing this to our attention.
Best,
The Rejuvit Team
I have so much to say
I have so much to say. This company is a scam. I feel like they try to trap you into continuing with their subscription. The customer service is horrible. It literally took me 10 hours to figure out how to cancel the subscription. I've been trying to have a live chat all day to cancel an order that I do not want. I just keep getting emails while I'm on the live chat but, no one joins. I have the emails to back this up. Again, I must say the lack of customer service alone makes not want to deal with this company. The website is horrible as well. It is not user friendly if your not ordering anything.
12 luglio 2024
Non scritta su invito
Risposta di Rejuvit
Hello Katrina,
We deeply apologize for the frustration and inconvenience you experienced with our service. We understand how important it is to have a seamless and efficient process, especially when it comes to canceling a subscription or an order. Your feedback is invaluable to us, and we are committed to making significant improvements to our customer service and website functionality.
We regret to inform you that your order has already been shipped. However, please rest assured that no further orders will be processed as your subscription has been successfully canceled. We apologize for the time and effort you spent on resolving this issue and for the lack of support during your attempts to contact us.
Your experience is not reflective of the service we strive to provide. We are taking your feedback seriously and will work diligently to ensure that such issues do not happen in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Regards,
The Rejuvit Team
Very great product and believe
Very great product and believe me when i say many out there! I take one with before meal and my bloating has reduced. im still doing my best tho at eating healthier and exercising more cos I know this is not some magic pill. Very happy with this product so far!
11 luglio 2024
Gotta say this product has really wowed me.
Gotta say this product has really wowed me. Walking n exercising is easy now, somethin I havent been able to do in years..im planning to keep using it
3 luglio 2024
Be careful not to subscribe
I totally agree with Emma laidlaw's review,regarding the subscription,I had exactly the same experience and was tricked into subscribing when I only wanted to try them to see if they worked.
And the same issue as Emma was when I tried to cancel it which was literally 5 minutes after I ordered it,I got a response in the middle of the night to say it had been dispatched.
I spent £100 on this product and have taken it for the 90 days as they recommend 2 tablets a day,and it has not worked at all.
I have tried to cancel it,but they want me to pay 2 payments ordering more tablets that I wont use,before they will cancel it,so they say anyway,but when will it end.
I have sent several emails to them ,explaining this but they dont seem to listen,just quoting their policies to me.
As for the money back guarantee,this is not the case,they say that it is only for people who dont subscribe,which is what I did,but was tricked into subscribing.
Dont believe a word they say,be very careful,I am still fighting this,and will not be paying them any more money.
13 giugno 2024
Non scritta su invito
Risposta di Rejuvit
Hello Lisa,
We are very sorry to hear about your recent experience with our subscription service and understand your frustration.
We apologize for any confusion caused and regret that our product did not meet your expectations. We strive to ensure clear communication and are disappointed to learn we fell short in your case.
We have cancelled your subscription to prevent any further charges. We genuinely appreciate your feedback and will use it to improve our services and policies.
For anyone seeking a clear understanding of our return policy, please refer to this link: https://rejuvit.co/policies/refund-policy
Thank you for your understanding and patience.
Regards,
The Rejuvit Team
Be very careful
It did not work for me but my problem is the company not the product. They sign you up for subscription without you realising it. They email you in the middle of the night to confirm the reorder and by the morning it has been shipped and is too late to cancel the order. Try to get my money back as they'd promised under the satisfaction guarantee - empty bottles have to be return to USA under own postage costs and will only refund if a one off purchase which is what I thought I was buying but they'd tricked me into a subscription.. Customer service not interested, just quote their terms. I feel like I've wasted £100 for a product that did not work as I couldn't stop the second order of 3 bottles being sent. Go their with caution is my advice
30 maggio 2024
Non scritta su invito
Risposta di Rejuvit
Hello Emma,
I'm genuinely sorry to hear about the frustration you encountered with our subscription process. Your feedback is crucial, and I'm sorry we missed the mark in providing a seamless experience.
It's disappointing to hear that our subscription system led to confusion and unexpected charges. That's certainly not the experience we want for our customers, and I apologize for any inconvenience it caused you.
Rest assured, your feedback has been heard loud and clear. We're actively reassessing our subscription procedures to ensure they're more transparent and customer-friendly.
Regards,
The Rejuvit Team
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