Jill and Thomas are fantastic. They are friendly and super helpful. Always with a smile and making things happen. I really appreciate the support.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Went for a meeting the receptionist Kirrilee was very rude and unhelpful she didn’t seem like she knew what she was doing. She was very blunt and was on her phone when we arrived and anytime I walked... Leggi di più
L'azienda ha risposto
Always professional and nothing is too much trouble. Clients are always greeted with warmth, made to feel welcomed. Admin work is excellent.
Totally unprofessional corporate rules which ripped off the taxpayers, the United States Army and created more administration for the Australian Army. There is a long story to this and happy to e... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Informazioni di contatto
280 Flinders Street, 2nd Floor, 4810, Townsville, QLD, Australia
- 744268400
3,8
Molto buono
4 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Jill and Thomas are fantastic
Jill and Thomas are fantastic. They are friendly and super helpful. Always with a smile and making things happen.
I really appreciate the support.
16 ottobre 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Rude receptionist, unprofessional Kirrilee
Went for a meeting the receptionist Kirrilee was very rude and unhelpful she didn’t seem like she knew what she was doing. She was very blunt and was on her phone when we arrived and anytime I walked out side. Made the place very unprofessional and makes me no longer want to bring my clients here. Very disappointed
26 giugno 2024
Non scritta su invito
Risposta di Regus - Townsville, Northtown
Hi, thank you for bringing this to our attention. It's through feedback such as yours that we can improve our services to customers.
I sincerely apologise for any inconvenience caused and have asked the line manager of this location to investigate this as a priority. We, are committed to the highest standards of integrity, honesty, openness and professionalism in all our activities. We will ensure the situation is properly investigated and quickly resolved.
Please contact me directly at lorraine.brule@regus.com with your account details so we can discuss this further.
Best regards,
Lorraine Brule
Global Customer Service at Regus
ALWAYS PROFESSIONAL
Always professional and nothing is too much trouble. Clients are always greeted with warmth, made to feel welcomed. Admin work is excellent.
16 novembre 2023
How Regus overcharged the US Army $7,000.
Totally unprofessional corporate rules which ripped off the taxpayers, the United States Army and created more administration for the Australian Army.
There is a long story to this and happy to explain, but best talk to manager in Townsville about how Regus US (possibly via the relationship manager) did not want to refund $7,000 on restoration costs even though it only cost $1,400 (to do minor painting/touch ups). The 20 US Army soldiers only occupied the office for a month (costing $50,000) and there was no reason to charge the full restoration fee. Both amounts have been paid in full and the Australian Army is asking for the $7,000 to be refunded back to the Australian Army corporate credit card.
Since this update- Regus refunded $3500 of the $7000 fee, but still kept the $1400 in actual costs which were the painting touch ups.
I still believe Regus should just charge the actual costs rather than a $65m square charge for restitution (which I believe can not be justified).
1 agosto 2023
Risposta di Regus - Townsville, Northtown
Hi Oli,
I’m sorry for your dissatisfaction.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of the agreement you have signed. On behalf of your centre team, I’d like to extend a full apology if this wasn’t explained to you.
I’d be happy to support you should you need further information. Please don't hesitate to log into your online account (myregus.com) to check your service agreement and review our FAQs.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.