Regus - Portsmouth North Harbour Recensioni 

good and attentive staff

Can’t fault Regus. Helen and Sophie on the front desk are both amazing and can’t do enough for you. Would definitely recommend the Regus offices at Lakeside 100%.

Such great receptionists! Sophie and Helen are amazing!..
Very helpful and informative
Over all they make it a great experience!..

Our business is based in Building 1000 North Harbour, Lakeside.

The guys on reception couldn’t be more helpful and attentive to our needs.

I’d highly recommend considering this place as an option for your managed office space.

My experience at Building 1000, Lakeside North Harbour, Portsmouth is always excellent. The team there are efficient, friendly, and always go above and beyond to make our use of office space a great experience. I have warmed to Regus because of them and will continue to book rooms for my executive coaching there when I'm in the area.

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Absolutely bad experience!!!! We bought tickets in London for 3 people in the direction of London Stansted. Nowhere was it written which zone of the tickets the back sign applies to or a warning!!! When entering Stansted station, the controller entered the tickets that we presented and they were not recognized with incomprehensible reason, and arrogant behavior!!! We took the case to a lawyer for further resolution. There was no reason for the ticket not being recognized. Several people confirmed to us exactly the same horrible experience with this organization checking the tickets!!! We want to warn everyone, don't be intimidated by this behavior and the subsequent fine! !!Moreover, some of the controllers speak very poor English!! Daniel Milan Anet

They did not provide the office equipment in time even had 2 months for this, and they did not repaint the office as they promised. Could not move in time into the office and they did not want to refund. A money claim was made against them (keep evidence and do the same).

They did not mention all the rules at first and then the salesperson is actually hiding when he is seeing me.

The entire personnel is lying without any professionalism, the head office/Helpdesk did not take any action and just sent me back to the branch sales manager who is actually covering for the salesperson and doing nothing else. I found her very disrespectful.

I add the following as a reply to Michelle Spire's comment:

In the office, there was only 3 desk and 3 chairs. Your staff knew that I needed all the furniture requested on 12.07.2023 as cannot leave clients' information unsecured as will be a breach of GDPR. At first was promised new furniture and was brought use one, so this was just moved from elsewhere which had plenty of time.
It was available on Monday 4.09.2023 which did not allow me to move my goods and start working.

With regards to the painting, you had time from 22nd May when we signed the agreement. Henry stated that would be redecorated prior to entering the premises. It has been offered the paint after moving in and refused as I cannot work in that smell. This does not mean that your company was responsible and kept the promise as you should act on this at the moment when the agreement has been signed.

I did communicate with a member of your team but there was not a favorable solution, is just what that person decided.
At first, your branch members declined and supported this as "your policy says No Refund"; a money claim was made against your company which incurred extra expenses. Now your team does want to refund the 3 days of not having access to the office which did not want at first, but will not cover the expense that occurred due to your staff's responsibility. How is this a favorable solution when due to lack of support from your staff I had an extra cost which you refuse to refund?

As mentioned in the email, the claim already made will continue until I recover the refund for these 3 days and the loss brought as I had to take legal action when your staff refused to do anything about it. N180 was served by email on 29.09.2023 and also sent by Royal Mail tracking.