This company sold us on virtual mail. I had credit cards mailed to me there. One was received on 5/23 and was sent to me on 7/7. Also, they charged $80 as we agreed for 2 months then jacked the price... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I’ve had a great experience overall with this facility. The staff is very helpful and accommodating, and the space is well-maintained and functional. However, one thing to note is the noise level. Des... Leggi di più
L'azienda ha risposto
Very helpful optimizing space and making working experience a good one.
The staff is great!
Dettagli dell'azienda
Scritti dall'azienda
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Informazioni di contatto
500 Capitol Mall, Downtown, Suite 2350, 95814, Sacramento, CA, Stati Uniti
- 9168239600
3,0
Nella media
4 recensioni
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Bad news AVOID
This company sold us on virtual mail. I had credit cards mailed to me there. One was received on 5/23 and was sent to me on 7/7. Also, they charged $80 as we agreed for 2 months then jacked the price to $117. No added value. Finally, since the replacement cards were held by them the payment stopped and 20 days later I was approached by a fake in house debt collector americasdebtcollection from their corporate address, violating the law. AVOID THIS COMPANY.
16 luglio 2026
Non scritta su invito
Risposta di Regus - California, Sacramento - 500 Capitol Mall
Hi Alex,
I’m so sorry for your dissatisfaction.
The agreement was originally signed by your former employee, who left the company without transferring ownership of the account to you. The agreement was for a Virtual Office Mailbox Plus plan, which provides a business address for use on official correspondence and company documents.
The mail forwarding service is an add-on service charged monthly and is automatically activated from the start of the agreement. Information about this service was provided in the welcome email sent to the original signatory. Your centre team confirmed that your mail has been forwarded weekly to your registered address. On one occasion, the mail was returned due to an insufficient address. You were informed immediately, and the mail was resent to the updated address provided. Mail forwarding records can also be viewed in your online account (myregus.com) under the "Documents" section. Any delivery delays should be raised directly with the postal service provider.
Your account is currently suspended due to unpaid invoices and has been referred to our collections team. To reinstate the account, the outstanding balance will need to be settled.
For further assistance, please respond to my team member who is in contact with you.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Transperancey about being able to hear everyone's conversations
I’ve had a great experience overall with this facility. The staff is very helpful and accommodating, and the space is well-maintained and functional. However, one thing to note is the noise level. Despite the distance between offices, sound carries quite easily, which can be challenging for someone like me who works with very private clients. I would have appreciated more transparency about this aspect before renting the space, as it might have influenced my decision. Nonetheless, the positive aspects of the facility and the staff’s support make it a commendable choice for many professionals.
1 gennaio 2025
Risposta di Regus - California, Sacramento - 500 Capitol Mall
Hi Valeria,
We appreciate your detailed review and understand your experience with the noise levels. We strive to create a comfortable and productive environment for all our tenants, and we value your feedback. I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus
The staff is great!
2 agosto 2023
Very helpful optimizing space and…
Very helpful optimizing space and making working experience a good one.
26 luglio 2023
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