I dont appreciate getting a three week…
I dont appreciate getting a three week notice that we have to move out our office in building to another office in another building. Its very frustrating. I feel that they knew that they were not going to renew their lease with the building that my office was located. Staff is very nice and helpful intge office. But I am very frustrated. Lesson learned dont put all your eggs in one basket. You have be open to have the rug pulled from up under you. Be prepared for a plan B.
Risposta di Regus - Alabama, Birmingham - Shipt Tower
Hi Stephanie,
I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I have immediately asked the Manager of your centre to look into this as a priority and provide me with more information. A member of our team will get back to you as soon as we have the details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus