A sent the Sandringham hamper to my best friend as a retirement gift after she had completed 42 years in the NHS (mainly in the stressful world of midwifery). The hamper was absolutely beautiful and s... Leggi di più
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Always a good service from Rgency Hampers. I've ordered three times and had to change instructions after placing the order for the third hamper. Customer service was great at communicating through ema... Leggi di più
Easy to order. High quality product, nicely presented. Arrived exactly on time as requested!
I saw photos of the hamper after it was delivered. It was a beautiful arrangement, bigger than I thought it would be. My relative was so happy with it! I was glad I could order the things he liked... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Informazioni di contatto
Eagle Tower, GL50 1TA, Cheltenham, Regno Unito
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
Eccellente
2468 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Regency Hampers
Thank you for your fantastic feedback!
We’re thrilled to hear you enjoyed the quality, service, and timely delivery. Your support means a lot, and we look forward to serving you again soon.
Excellent service with the company…
Excellent service with the company providing a great range of products
12 marzo 2026
Risposta di Regency Hampers
Thank you for your wonderful feedback!
We’re delighted to hear you enjoyed our service and the range of products we offer. Your support is greatly appreciated.
Delicious Hampers & Efficient Company
Efficient website, great choices, delivered promptly.
5 marzo 2026
Risposta di Regency Hampers
Thank you for sharing your 5-star experience!
We’re delighted to hear that you found our website easy to use, enjoyed the variety of hampers, and received your order promptly. It’s wonderful to know our service met your expectations, and we look forward to the opportunity to delight you again in the future.
Lovely present great value and I have…
Lovely present great value and I have used them many times
10 marzo 2026
Risposta di Regency Hampers
Thank you for your wonderful 5-star review! We're so pleased to hear that you found the gift lovely and great value.
We truly appreciate your continued support and look forward to helping you with many more gifts in the future!
Good services. More payment methods
Récipient of the gift had no complain about the package and integrity of its content. Great service. However, more payment method option for customers abroad (especially in the US) would be very much appreciated.
2 marzo 2026
Risposta di Regency Hampers
Thank you for your 5-star review! We're delighted to hear that the recipient was happy with the package and that everything arrived safely and in perfect condition. Providing a reliable and smooth service is very important to us.
We also really appreciate your suggestion regarding additional payment methods for customers abroad, especially in the US. Feedback like yours helps us identify ways to improve, and we’ll be sure to share this with our team as we continue working to make our service more convenient for international customers.
Thanks again for your support!
Risposta di Regency Hampers
Thank you for your 5* review.
We’re delighted to hear that everything met your expectations. We appreciate your feedback.
ITU staff gift hamper
Although I did not see the hamper I was thanked by the staff at the hospital who were delighted with the contents.
6 marzo 2026
Risposta di Regency Hampers
We really appreciate you taking the time to share your feedback.
It's rewarding for us to hear that the hospital staff were pleased with the hamper and enjoyed the contents.
Risposta di Regency Hampers
Thank you for sharing your 5* review.
We’re so pleased to hear you had a great experience and were happy with the product.
We really appreciate your feedback and hope to help you again in the future.
Excellent goods
Excellent goods. Reliable delivery and the personalised options for gifts
3 marzo 2026
Risposta di Regency Hampers
Thank you for your wonderful review! We’re delighted to hear that you were pleased with the quality of the goods and found the delivery reliable. It’s also great to know that you enjoyed the personalised gift options.
We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
Regency Hamper overseas delivery
Easy to order online from Australia. Delivery provider in England kept us up to date with tracking. There was a product issue and I was notified promptly, given a credit for the missing item and in addition to a goodwill credit voucher. This is the second time I’ve used them and the third hamper sent. Highly recommend 👏🏻👏🏻
4 marzo 2026
Risposta di Regency Hampers
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found the ordering process from Australia straightforward and that tracking kept you well informed.
We’re also pleased that our team was able to resolve the product issue promptly and to your satisfaction. Providing clear communication and putting things right when needed is very important to us.
It truly means a lot that you’ve chosen us multiple times and would recommend us. We look forward to helping you send many more hampers in the future!
I have been using Regency Hampers for…
I have been using Regency Hampers for years. They are the best.
2 marzo 2026
Risposta di Regency Hampers
Thank you so much for your wonderful 5-star review and for your loyalty to Regency Hampers over the years.
It truly means the world to us to hear that you consider us “the best.” We’re incredibly grateful for your continued support and are so pleased that we’ve been able to consistently meet your expectations.
We look forward to creating many more hampers for you in the years to come!
I am a repeat customer and services…
I am a repeat customer and services always been good
1 marzo 2026
Risposta di Regency Hampers
Thank you so much for your 5-star review and for being a repeat customer!
We’re delighted to hear that you’ve consistently had a good experience with our services. Your continued trust and support mean a great deal to us, and we truly appreciate you taking the time to share your feedback.
We look forward to serving you again soon!
Ordered and paid for a valentine gift…
Ordered and paid for a valentine gift for my husband, it said it had been dispatched and then the day before it was meant to be delivered they said it was out of stock and would refund, I now have no time to get anything else, Valentines day is ruined, would not trust this company again !!!
12 febbraio 2026
Non scritta su invito
Risposta di Regency Hampers
We’re genuinely sorry to read your review and to hear how disappointed you were, especially as this was a Valentine’s gift for your husband. We completely understand how important it was that this arrived in time.
We were expecting the liquorice from our supplier in time to fulfil it; however, we were unfortunately notified at short notice that the stock would not arrive as scheduled. As soon as we became aware of this — prior to dispatch — we attempted to contact you. We first tried to call, but the phone number provided was incorrect, so we followed up by email to advise and to offer an alternative sweet that could still have been delivered on your requested date.
When we later received your email expressing your frustration, we replied to again offer the alternative option, along with a complimentary upgrade to Saturday delivery, to ensure you still had a gift in time for Valentine’s Day.
As we didn’t receive confirmation to proceed with an alternative item, we were unable to send a replacement and a full refund was issued.
We’re truly sorry your experience fell short on this occasion. While the supplier issue was outside of our control, we did everything we reasonably could to communicate promptly and offer alternative solutions to assist you.
Great service and products!
5 febbraio 2026
Risposta di Regency Hampers
Thank you very much for taking the time to leave us a review. We’re delighted to hear that you were pleased with our service and products.
We truly appreciate your support and look forward to serving you again in the future.
Risposta di Regency Hampers
We sincerely appreciate you taking the time to share your 5-star review.
We are delighted to learn that you were pleased with both the quality of the product and the timely delivery of your order. It is most rewarding to know that we met your expectations.
Hamper arrived on specified date…
Hamper arrived on specified date .Recipient was very happy with contents .
9 febbraio 2026
Risposta di Regency Hampers
Thank you very much for your 5-star review.
We’re delighted to hear that your hamper arrived on the specified date and that the recipient was pleased with the contents.
We truly appreciate you taking the time to share your experience and hope to be of service again in the future.
First order
It's the first time I've ordered from Regency Hampers, I will definitely be ordering again. The basket was of great quality as was the tasty treats inside.
2 febbraio 2026
Risposta di Regency Hampers
Thank you very much for your wonderful 5-star review!
We’re delighted to hear that your first experience with Regency Hampers was such a positive one. It’s fantastic to know that you were pleased with both the quality of the basket and the delicious treats inside — we take great care in selecting and presenting each item to ensure it makes a lasting impression.
We truly appreciate your kind words and your intention to order with us again. We look forward to serving you in the future and providing another exceptional experience.
Good quality and variety
Easy to order the hamper required, delivered on time, recipient is delighted with the quality and variety of the selection.
2 febbraio 2026
Risposta di Regency Hampers
Thank you for your 5* review!
We’re pleased to hear that you found the ordering process straightforward and that the hamper arrived on time. It’s especially rewarding to know the recipient was delighted with the quality and variety of the included items.
We truly appreciate your feedback and your support.
Very friendly
Very friendly, efficient service on the phone. A little disappointed with the size of the basket!
27 gennaio 2026
Risposta di Regency Hampers
Thank you for taking the time to share your review. We are pleased to hear that you found our phone service friendly and efficient.
We do, however, regret to learn that you were a little disappointed with the size of the basket. We strive to maintain transparency in our listings by providing both an image of the hamper and a comprehensive contents list, which details the size and weight of each individual item. Your comments are greatly appreciated and will help us continue to review and improve our product descriptions to ensure they accurately reflect what our customers can expect.
Regency Hampers are a pleasure to deal…
Regency Hampers are a pleasure to deal with. Their website is very easy to use, and when you call, a real person answers who is genuinely helpful and polite. We’ve also had great feedback from the recipients of the hampers — they were absolutely delighted. Highly recommended.
2 febbraio 2026
Risposta di Regency Hampers
Thank you for your wonderful review!
We’re delighted to hear that you found our website easy to use and that our customer service team provided the helpful, personal support we pride ourselves on.
It’s especially rewarding to know that our hampers have delighted your recipients.
We truly appreciate your trust in Regency Hampers and look forward to being of service again in the future.
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