We met with Lisa to discuss owning a park home. Lisa was very friendly and welcomed us warmly. She was very experienced and knowledgeable and was able to help with all the info we were seeking. Lis... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Robbie has been very understanding and helpful to me, from the begining of buying my new home, and then moving into to it . It's never to much to ask if I need anything of Robbie,very helpful. He is a... Leggi di più
L'azienda ha risposto
Lisa was the first person to welcome us on our arrival . Lisa was very professional and made us feel very welcome. Offering us coffee or tea and was able to answer all our questions. While walking aro... Leggi di più
L'azienda ha risposto
Having lived on Dolbeare Court for about four and a half years and currently under the ownership of Regency Living , I am now more than happy. Regency has made vast improvements to the park.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.
Informazioni di contatto
Regno Unito
- regency-living.com
4,7
Eccellente
145 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Sales rep was thorough and…
Sales rep was thorough and informative,I had to review my opinions regarding the site
12 settembre 2026
Non scritta su invito
Risposta di Regency Living
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our sales representative thorough and informative, and that your visit gave you plenty to consider. We really appreciate your feedback and wish you all the best with your decision.
Kind regards,
The Regency Living Team
Robbie has been very understanding and…
Robbie has been very understanding and helpful to me, from the begining of buying my new home, and then moving into to it . It's never to much to ask if I need anything of Robbie,very helpful. He is a very nice and easy person to talk to .
28 agosto 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for your lovely review. It’s fantastic to hear that Robbie has been so helpful and supportive throughout your home-buying journey and since moving into your new home.
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to Robbie. We’re delighted that you’ve found him approachable and always willing to help.
We hope you continue to enjoy your new home!
Kind regards,
The Regency Living Team
Lisa was the first person to welcome us…
Lisa was the first person to welcome us on our arrival . Lisa was very professional and made us feel very welcome. Offering us coffee or tea and was able to answer all our questions. While walking around Lisa was able to tell us all about the park and what it offers. We loved the park it’s top of our list at the moment.All I can say that Lisa is a credit to your sales team.Jane &colin
13 settembre 2026
Non scritta su invito
Risposta di Regency Living
Thank you, Jane and Colin, for your wonderful review and for sharing your experience.
We’re delighted to hear that Lisa gave you such a warm welcome and was able to answer all your questions while showing you around the park. It’s fantastic to hear that you enjoyed your visit and that the park is currently at the top of your list!
We’ll be sure to pass your kind comments on to Lisa. She’ll be thrilled to know that her professionalism, knowledge and friendly approach made such a positive impression.
We hope to welcome you back to the park again soon and wish you both all the best with your search for your new home.
Kind regards,
The Regency Living Team
Potential purchase
We met with Lisa to discuss owning a park home. Lisa was very friendly and welcomed us warmly. She was very experienced and knowledgeable and was able to help with all the info we were seeking. Lisa was also friendly, helpful, honest and respectful. She did not push us into making a decision, she gave us sufficient time to view each property on sale. Although we have decided not to proceed with a purchase, Lisa made our experience a pleasurable one
9 settembre 2026
Non scritta su invito
Risposta di Regency Living
Thank you for taking the time to leave such a lovely review and for sharing your experience with Lisa.
We’re delighted to hear that Lisa made you feel welcome and provided you with the information and support you were looking for. It’s particularly pleasing to hear that you felt comfortable taking your time to explore the properties without feeling under any pressure to make a decision.
Although you’ve decided not to proceed with a purchase on this occasion, we’re really pleased that Lisa made your experience a positive and enjoyable one. We’ll be sure to pass your kind comments on to her.
We wish you both all the very best with your search and hope we may have the opportunity to welcome you again in the future.
Kind regards,
The Regency Living Team
Great people to deal with
The team at Regency were extremely helpful. Belinda (Sales Advisor) was extremely professional and gave us all the information that was needed. The location was lovely and well run. Thoroughly Recommend this company.
17 agosto 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to share such a wonderful review! We’re delighted to hear that you had such a positive experience with the Regency Living team.
It’s fantastic to hear that Belinda was professional, informative and helpful throughout your experience. We’ll be sure to pass your lovely feedback on to her.
We’re also pleased that you enjoyed the location and found the park to be well run. Your recommendation means a great deal to us, and we wish you all the very best for the future!
Kind regards,
The Regency Living Team
Moving to Rochester Court
I would like to say a huge thank you to Matt for his outstanding help and excellent customer service. From the moment he assisted me, he was incredibly helpful, professional, and friendly. He genuinely could not do enough to help and went above and beyond to make sure everything was dealt with properly.
It was clear that Matt takes pride in providing a great service and genuinely cares about helping customers. He was patient, knowledgeable, and made the whole experience much easier and more enjoyable.
Excellent service from start to finish. Matt is a real credit to the team, and I would have no hesitation in recommending Regency Living & him to anyone. Thank you again, Matt, for all your help!
23 agosto 2026
Non scritta su invito
Risposta di Regency Living
hank you so much for taking the time to leave such a fantastic review!
We’re absolutely delighted to hear about your experience with Matt and to know that he provided such helpful, professional and friendly service throughout. It’s wonderful to hear that he went above and beyond to make the whole experience easier and ensure everything was dealt with properly.
We’re incredibly proud to have Matt as part of the Regency Living team, and your kind words will be shared with him. Feedback like this is a fantastic recognition of the care and commitment he puts into supporting our customers.
Thank you once again for your kind recommendation. We really appreciate your support and hope to continue providing you with the same excellent level of service.
Kind regards,
The Regency Living Team
Fantastic Reculver Court
I first visited Reculver Court back in March 2026 and met Lisa, the company's sales representative. She was so helpful and very knowledgeable about the site and the available homes.
It took two visits to make a decision that this was where we wanted to live. Lisa gave us her undivided attention and time to look at the various homes, going back on a couple to make sure we were completely happy to proceed with a purchase.
Its taken until now to complete our home sale, enabling us to purchase our brand new park home. Throughout this Lisa has been absolutely brilliant. Giving us support as time went by. We visited the site regularly and she always made us feel at home.
We are delighted now we are moved in. This is a fabulous coastal area and a lovely site.
Not only have I got a new home I've found a new friend in Lisa.
19 agosto 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for sharing such a lovely review and for taking the time to tell us about your journey to Reculver Court.
We’re absolutely delighted to hear how supportive and helpful Lisa was throughout the whole process. From your first visit back in March, through your subsequent visits and the wait for your home sale to complete, it’s wonderful to know that Lisa was there to offer her time, knowledge and reassurance every step of the way.
It’s especially lovely to hear that she made you feel at home before you had even moved in — and that you’ve now found not only your new home but also a new friend in Lisa!
We’ll be sure to share your wonderful feedback with her. We’re sure it will mean a great deal to know how much of a positive difference she made to your experience.
We’re thrilled that you’re now settled into your brand-new home and enjoying the beautiful coastal surroundings at Reculver Court. We wish you many happy years in your new home
Kind regards,
The Regency Living Team
our experience was great from the…
our experience was great from the moment I sent the contact email. Lisa Scales responded immediately and arranged a viewing for the same day. Her knowledge of the development and various options available was impressive, she took the time to show us the entire site and explain how things work. we have viewed various similar properties but have never come across a representative as attentive as Lisa.
7 agosto 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience from your very first enquiry.
It’s fantastic to hear that Lisa was able to provide you with the time, knowledge and personal attention you were looking for. We’ll be sure to share your lovely feedback with her — we know she’ll be thrilled to hear how much you appreciated her approach.
Thank you again for taking the time to share your experience, and we hope to welcome you to Regency Living soon
A Different Way of Living
I have been very taken aback with the way progress is made when buying through Regency Living. Exchange is excellent and should be adopted when buying bricks and mortar. Customer service is knowledgeable, and friendly, with nothing being too much trouble to answer, or find the answers.
3 agosto 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that you have been so impressed with the buying process at Regency Living. It's fantastic to know that you found the exchange process to be smooth and efficient, and we're especially pleased that you feel it sets a standard that could be adopted more widely.
Providing knowledgeable, friendly and responsive customer service is something we pride ourselves on, so it's great to hear that our team has been able to answer your questions and support you throughout your journey.
Thank you again for your kind words. We truly appreciate your feedback and wish you every happiness in your new Regency Living home.
Kind regards,
The Regency Living Team
Just moved into Rochester Court
Just moved into Rochester Court, Bere Regis having relocated from Surrey.
Started this process in January 2026 when I met Sales Executive Extraordinaire, Aiden Carter, who has been my rock through the whole process.
I chose a bespoke home and spent weeks working with a designer to bring my dream to life - from my thoughts, to paper, to build, to living in it. I made a decision not to see any pictures of the build along the way, as you only get a first impression once and that, for me, was moving in day. I opened my front door and cried. It was everything I hoped for but so much more. Stunning, wow, magical, a dream and many more adjectives 🤩.
Aiden has supported me through tough times, unsure decisions, laughter, advice and integrity. Nothing has been too much trouble for him - good communicator, depth of knowledge and understanding.
Many thanks Aiden - my new life, new home in a new location starts now.
Also want to thank Matt Clare, Sales Advisor at Rochester Court, who is helping me settle into my new home and deal with my day to day questions etc.
20 luglio 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to share such a heartfelt review.
We are absolutely delighted to hear that your journey to your new home at Rochester Court has been such a positive experience. It was wonderful to read about the excitement of creating your bespoke home and the emotion you felt when you opened the door for the first time. Knowing that your home exceeded your expectations is exactly what we strive to achieve.
Aiden will be thrilled to receive your kind words. Supporting our homeowners through every stage of their journey is something he is truly passionate about, and it's fantastic to hear how much his knowledge, communication and dedication meant to you throughout the process.
We're also pleased to hear that Matt has been helping you settle into your new home and has been on hand to answer your questions. We'll be sure to pass your lovely feedback on to both Aiden and Matt.
Thank you once again for choosing Regency Living. We wish you every happiness as you begin this exciting new chapter at Rochester Court and hope you enjoy many wonderful years in your beautiful new home.
Kind Regards,
The Regency Living Team
Lisa was very nice .New all about…
Lisa was very nice .New all about lodges.all information you need
2 agosto 2026
Non scritta su invito
Risposta di Regency Living
Thank you for taking the time to leave us a review.
We're delighted to hear that you had such a positive experience with Lisa. It's wonderful to know that her knowledge of our lodges and her ability to provide all the information you needed made your visit so enjoyable.
We'll be sure to pass your kind comments on to Lisa – she'll be delighted to receive your feedback.
We hope to welcome you back again soon!
Kind Regards
The Regency Living Team
When i first visited Reculver I met…
When i first visited Reculver I met Lisa Scales, who was very welcoming and knowledgable.
She took time to show me all my affordable options without any pressure.
During my purchase process, Lisa has kept in contact and has helped through all the stages.
I am really looking forward to my new life.
13 giugno 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that your experience at Reculver Court has been such a positive one. It's especially pleasing to know that Lisa made you feel welcome from your very first visit and that her knowledge, guidance and support have helped make your purchasing journey a smooth and enjoyable experience.
Providing a friendly, informative and pressure-free experience is something we pride ourselves on, so your kind comments mean a great deal. We will be sure to pass your feedback on to Lisa – she will be thrilled to know she has made such a positive difference.
Congratulations on your new home! We wish you every happiness as you begin this exciting new chapter and look forward to welcoming you to the Reculver Court community.
Kind regards,
The Regency Living Team
Visited the new bungalows at Regency Living Reculver …
Visited the new bungalows at Regency living Reculver Court over the weekend. Fantastic new development for over 45’s. We were shown around by Lisa who has fantastic knowledge of the development and very friendly. We were so grateful for her to give up her Saturday morning off to show us around.
25 luglio 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for your fantastic review of Regency Living Reculver Court
We’re delighted to hear that you enjoyed your visit and were impressed with our new bungalow development. It’s wonderful to know that Lisa made such a positive impression and was able to provide you with a friendly and informative tour.
We’ll be sure to pass your lovely comments on to Lisa — she’ll be thrilled to hear that her knowledge and enthusiasm helped make your visit so enjoyable.
Thank you again for taking the time to visit us and for sharing your experience. We hope to welcome you back to Reculver Court again soon!
Regards,
The Regency Living Team
Relaxing environment…
Having lived on Dolbeare Court for about four and a half years and currently under the ownership of Regency Living , I am now more than happy.
Regency has made vast improvements to the park.
Any problems or concerns that you may have are promptly and politely addressed .
Quiet and peaceful location for retirement.
I can thoroughly recommend living here.
28 luglio 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to share such a wonderful review of Dolbeare Court and your experience with Regency Living.
It is fantastic to hear that you are now so happy with your home and that you have noticed the improvements we have made to the park. We are particularly pleased to hear that any concerns you have raised have been dealt with promptly and politely — providing our residents with a friendly, responsive and well-maintained community is extremely important to us.
Dolbeare Court is a lovely, peaceful place to live, and we are delighted that you would thoroughly recommend it to others looking for a quiet retirement setting.
Thank you again for your kind words and for being part of the Dolbeare Court community. We really appreciate your recommendation and look forward to continuing to make the park an even better place to live.
Warmest regards,
The Regency Living Team
Terrible service and extortionate site…
Terrible service and extortionate site fees, without the level of service or standards to justify them. Despite countless queries about unfinished work, months go by with little or no action taken. There is nothing “Regency” about Regency Living. A more fitting description would be regressing standards under their watch.
They also operate with what they call a “cluster manager” covering multiple sites. This appears to prioritise cost savings over employing sufficient staff to maintain the standards residents are paying for. It’s difficult to see how one person can effectively oversee several sites while delivering the level of service expected, and the lacklustre service and results speak for themselves.
15 luglio 2026
Non scritta su invito
Risposta di Regency Living
Thank you for taking the time to leave your review.
We're sorry to read that your experience has not met your expectations and appreciate you sharing your feedback. We take all comments regarding our service seriously and are keen to better understand the concerns you have raised, including the outstanding works and the level of service you have received.
We would welcome the opportunity to discuss your experience with you directly and investigate the issues you have highlighted. Please contact our Customer Care Team at your earliest convenience by emailing customercare@regency-living.com , quoting your development and property details so that we can review your concerns fully.
When i first met Lisa she was warm and…
When i first met Lisa she was warm and welcoming and gave us plenty of time to view the homes.She had driven up from Kent and had already spoken to residents to find a community hall where many evenrs take place. This was very helpful moving into a new environment. She has always been very friendly and considerate during phone calls since.I would consider Lisa to be a good envoy for the company as was informative 'helpful and never pushed us to make a choice.
30 aprile 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to leave such a thoughtful review.
We are delighted to hear that your experience with Lisa has been so positive. Purchasing a new home is a significant decision, and it's wonderful to know that Lisa made you feel welcome from the very beginning, giving you the time and support you needed without any pressure.
It's especially pleasing to hear that Lisa went the extra mile by helping you learn more about the local community before your move, and that her friendly, informative and considerate approach has continued throughout your journey.
We will be sure to pass your kind comments on to Lisa, who I'm sure will be delighted to receive your feedback.
Thank you once again for sharing your experience, and we wish you every happiness in your new home.
Kind regards,
The Regency Living Team
Just want to give a big shout out to…
Just want to give a big shout out to Regency Living and especially their Senior Sales Advisor Lisa Scales. Her professionalism, clarity, thoroughness and advice, without the hard sell, are second to none.
As a potential client, taking such a big step is massive, so to have someone who really shows such consideration is invaluable.
29 giugno 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Regency Living and, in particular, Lisa Scales. Purchasing a new home is a significant decision, so it's fantastic to know that Lisa's professionalism, knowledge and supportive approach helped make the process feel more comfortable and reassuring, without any pressure.
Your kind words mean a great deal, and we will be sure to pass your feedback on to Lisa, who I'm sure will be delighted to hear it.
Thank you again for sharing your experience, and we look forward to supporting you throughout your journey.
Kind regards,
The Regency Living Team
Knowledge...camaraderie...
As soon as I saw area and then met aidan..who was knowledgeable and friendly...job done...well done aidan...excellent..
1 luglio 2026
Non scritta su invito
Risposta di Regency Living
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that your experience has been so positive and that Aidan's knowledge, friendly approach and professionalism made such a great impression. It's wonderful to know that you felt welcomed from the moment you visited.
We will be sure to pass your kind comments on to Aidan, who I'm sure will be delighted to receive your feedback.
Thank you once again for choosing Regency Living, and we wish you every happiness in your new home.
Kind regards,
The Regency Living Team
Disorganisation of Management
Disorganisation of Management.
Since the Mangement decided to reorganise staffing, the standard at Tall Trees Park has dropped dramatically. Everywhere looks so unkempt and because of scarcity of full time staff jobs are not done properly.
We have lived here for 14 years and honestly thought Regency would bring the Park back to the wonderful standard we encountered when we first moved here, but unfortunately it has gone downhill rapidly.
26 giugno 2026
Non scritta su invito
Risposta di Regency Living
Thank you for taking the time to leave your review. We are sorry to hear that you feel standards at Tall Trees Park have fallen below your expectations.
We appreciate that the appearance and maintenance of the park are important to our residents. We are aware of the concerns that have been raised regarding the grounds and are currently in regular communication with our grounds maintenance contractor to address these issues and improve the standard of work being carried out.
We value all resident feedback, as it helps us identify areas where improvements are needed, and we remain committed to ensuring Tall Trees is maintained to the high standard our residents expect.
Kind regards,
The Regency Living Team
Support from Julianne Rock
We purchased our beautiful home May 2026 and what a wonderful place it is to live. From the moment we completed the purchase to our final move in date June 12th we’ve received fantastic support from Julianne Rock. She’s been professional, friendly and most importantly passionate about ensuring we are happy in our new home.
A wonderful friendly community and Julianne has been so supportive it’s made the move seamless.
25 giugno 2026
Non scritta su invito
Risposta di Regency Living
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that you are enjoying your beautiful new home and have settled into the community so well. It's especially pleasing to know that Julianne provided such professional, friendly and dedicated support throughout your journey, helping to make your move as smooth and seamless as possible.
We will be sure to pass your kind comments on to Julianne, who I'm sure will be delighted to receive your feedback.
On behalf of everyone at Regency Living, we would like to thank you for choosing us and wish you many happy years in your new home.
Kind regards,
The Regency Living Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.