regalmaison.com Recensioni 350

Still waiting for delivery and no reply to my email 😡😡😡😡😡😡😡😡😡😡😡😡

The light not working not happy. I have receive an email to say as it’s been over 3 days they can’t offer me a refund for faulty good. I had not opened the packaging and not placed on the external wall outside a week later. I am not asking for a refund. I am asking if I could send back so you can take a look. I have paid for something that’s not working. This isn’t right

UPDATED AND EDITED! Do NOT buy from these people!

My wife bought me a “phase of the moon” framed print for Christmas… it was very nice, and I wanted to buy the same for her for Valentine’s Day.

First off, don’t be confused by the French sounding name. These items are made in China. What I ordered was “in stock,” yet 15 days after ordering, it was still sitting on a runway in China. It arrived on day 27 and it is nowhere near the same quality as the one she bought. It is flimsy, almost cardboard-like. More importantly, the moon phase pictured isn’t even CLOSE to being accurate for the actual moon on the date requested. Correspondence with the Company has been spotty. We will see what they do here.

Update: what they DID was send me a replacement. The replacement item is now the right moon, but the entire item is the WRONG SIZE. Their answer is “sorry, that’s the size we offer now.” So deal with it.

They refused my request for a refund. So I now have an item I didn’t want and it has taken two months to get this. Do yourself a favor and don’t deal with these people

👎👎👎DO NOT BUY 👎👎👎
NOT RECEIVED THE ORDER AFTER 2 MONTHS NO REPLY FROM THE COMPANY AFYER MANY EMAILS SENT STAY WELL AWAY THESE ARE A SCAMMER COMPANY..

I don’t recommend as they are scammers.

it's a scam. please run away ordered and paid and emailed them many times no response. don't buy i wish I saw all these reviews before i purchased.

I just want to advise anyone thinking of buying an item from such scam company
Don't waste your money

I purchased two home signs since November and wrote them 10 emails and every time they give different excuses, one time my delivery address is wrt, other times my order wS confused with other customers and so on and so forth.

Door sign faulty and they won't respond with a refund.

Translating pens are fraud and don’t work as advertised. Company ignores emails so you have to claim your money from Pau pal or your bank.
I wouldn’t recommend.

Please be warned do not deal with this seemingly bogus company. They took my order in Nov 2024, claim they delivered it to my intended giftee Dec 26 2024, but they didn't. No notice of delivery or confirmation mind you. I have written to them several times it will be February 2025 in 3 days. Their email mssgs claim back ups in delivery, there is no Customer Service phone number and only the same "online Customer Service" text messages. I am still out of my money. I tried to purchased the framed Custom Art Moon Phase item. I have little hope of satisfaction and getting my money back. Christmas has come and gone and I want my money back. Fat chance! I plan to report them to the BBB. I am so angry at myself for not checking the many, many complaints/reviews of disappointment from previous buyers about their experience before I, too, was suckered.

Die Ware ist gemäß Tracking seit 75 Tagen im Transit und wurde nie angeliefert. Im Shop steht Leistung "fulfilled". Die Mitarbeiter antworten nicht!
Bestellt wurden 2x Wasserdichte orthopädische Schuhe für gesamt 120 EUR

I ordered a gift in November for the solar house number. It was supposed to be a Christmas gift. However it still has not arrived.
Paypal was contacted, according to the info I was forward from them it is scheduled for delivery in April.

Do not buy from this company as they are a rip off.
Sold me a plaque with just my door number for £35 when I could have got my young child to make me something that resembled this for less than a fiver.
When I emailed them to say they had missed my street name on the plaque they said it was my fault as there was no street name, despite me 100% typing it in. They have refused to send me the correct order. Total disgrace, save your money and don’t buy from this company!

Ordered a translator pen from this shop.
It was advertised on social media.The pen I got and the one the shop is advertising on social media are similar but not the same . I ordered it because on video it had one specific language and the pen they send it to me didn't have.
I wrote an email about my disappointment and how could I return the product.
The answer was they investigate this but no guideline how to return the product and it's been nearly 2 months since I ordered this pen.

This company are a joke on ordering a solar street sign i realised immediately that i had mistakenly ordered the wrong colour so i emailed them within 5 minutes of paying for to request the change & i got a reply 24 hours later saying due to operational procedures it could not be done.
As a consumer surely i am within my rights to either make a change or cancel the order & get a refund!!!!
I emailed them back & have not received a reply absolutely appalling customer service!!!!!

I bought the titanium cutting boards. They were to be taken on a trip as a present but shipping took 2 months which is way too long and arrived after we got back… eventually.

Emailed for an update never got a response.

Lack of product information not really sure what they are made out and edges were rough and not finished nicely.

This company or should I say, scammers, deserves zero stars. I ordered a translation pen, but it didn't work. I reached out to them via email, and they requested a video showing the issue, which I provided. They admitted the pen was faulty and promised a replacement. However, after waiting three months with no updates, I asked for a refund. They refused. Since then, they have completely stopped responding to my emails. Avoid this company at all costs.

Update - I have now just had a response and they are sending out a new moon with the correct moon phase for the date.

Really gutted with the moon picture I purchase for my husband. The moon is not accurate for his date of birth they have just put on a full moon and this was not the moon the day he was born. I have sent two emails and contacted them through messenger and this is now a week with no response. I sent pictures of the correct moon phase alongside the picture of the moon they sent me and had zero response. Very disappointing as my husband loves the moon and I had hoped it would have been a really special gift for him.

Ordered a house number marketed as a fancy one, with back led lightning, aluminium frame...
In reality I have received (after more than 1 month of waiting) - a crap cheap piece of plastic with a led sticked with double adhesive tape on the back. A total scam. D

Took very long for the order to arrive 2-ish months, I ordered street and house number illuminated with LED. It arrived and is very small, no one would be able to read it from a distance, led illumination doesn't work, or, solar is not charging. LED’s are not encased so if it rains outside on the sign, it wouldn’t last two rain storms. Either way, wouldn't recommend. Not gonna put it up on my house, straight to
trash.