Used Reckon Accounts Personal for years to manage my finances, only to find that the moment my subscription expired, I was completely locked out of my own data. You don’t just lose access to th... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Used Reckon Accounts Personal for years to manage my finances, only to find that the moment my subscription expired, I was completely locked out of my own data. You don’t just lose access to th... Leggi di più
L'azienda ha risposto
I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... Leggi di più
I love Reckon software have been using it for 20 years plus and I believe it is one of the best tools in the accounting software market. Jason in customer support was absolutely brilliant to deal wit... Leggi di più
L'azienda ha risposto
Extremely patient and helpful chap who assisted me today. Love not having to explain everything to a 'virtual assistant' first. Stayed with me online the whole way through and never showed that he los... Leggi di più
Scritti dall'azienda
Reckon is an ASX listed and Australian-owned company with over 30 years’ experience delivering market-leading solutions to small to medium-sized businesses and accountants & bookkeepers.
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, Australia
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
On the few occasions I have had a problem with Reckon accounts online, I have been able to have my issue addressed in a timely manner by the support staff. They have always been patient and courteous. The remote access control has been very beneficial as I am no tech guru, but they are able to assess and fix quickly and efficiently enabling me to get on with my bookkeeping.
The person I spoke to was very helpful and patient with myself
I would recommend Reckon to others
The gentleman I dealt with was Very helpful and did everything I needed in a timely manner.

Risposta di Reckon
Quick response to request for assistance. Technical problem resolved in a timely manner. Friendly and helpful.
I was having a problem downloading and upgrading to Reckon Small Business 2023. The tech who assisted me was excellent. He was very patient with a non technically minded person. After a long phone call Piyush got me through the download and together we successfully installed the new version which is working perfectly.
Consultants are very knowledgeable and helpful.
Very pleasant and knowledgeable.
Got straight to my problem and solved it.
Reckon are always there to help with any questions I have ever had. The wait times are minimal and their service team are very knowledgeable!
Always a pleasure dealing with the lovely Reckon team.
The technician was very helpful with an issue I had this weekend. He was able to assure me that my problem was fixable and I felt very comfortable with his telephone manner.
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