Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... Leggi di più
L'azienda ha risposto
I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... Leggi di più
L'azienda ha risposto
The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many m... Leggi di più
L'azienda ha risposto
Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... Leggi di più
L'azienda ha risposto
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Scritti dall'azienda

Affordable furniture, appliances, and electronics since 1932
2301 S 300 W, 84115, Salt Lake City, UT, Stati Uniti
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Refrigerator was shown to be in stock with a pickup of the following day. I ordered based on this information, and the order detail status verified that pickup was the next day. Per the order details, I called ahead 30 minutes prior to pickup to verify that it was ready. I was then told that it was not available and was being transferred from another location and would be an additional two days.
Now sitting here without a refrigerator for two more days.
Not happy.

Risposta di RC Willey - Salt Lake

Risposta di RC Willey - Salt Lake
Customer service lady at pick up had an awful attitude. She asked for some sort of number mumbling and when I asked what she meant she gave me attitude. This is the exact reason I don’t use my account. No hello, welcome in, or any sort of greeting. Awful awful service.

Risposta di RC Willey - Salt Lake
1) 4:15 to 6:15pm, Called at 6:30 pm running late, RC asked for up to 7:30 pm I gave them to 8 pm, no show and no call.
2) 11 am to 1 pm, home but RC stated I was not
3) 8am to 10 am, showed up for delivery but no pick up for warranty pick up, would not take prior item.
4) called for time for next day, it was to give me another new couch not a pick up for the old item
5) Another pick up at 8 am, done, 5 try's

Risposta di RC Willey - Salt Lake
Online order. Email instructed I pick up next day. Drove 30 miles only to arrive and it won’t be in for 4 more days. No communication was sent to correct for this. Huge waste of my time. Zero stars if I could.

Risposta di RC Willey - Salt Lake
Great help from sales staff and installer.

Risposta di RC Willey - Salt Lake
Our piece was not ready at the Will call on 300 w even though our paperwork said to go there today. Customer service could not tell us when it would be there. We were eventually sent to the location out west to pick up.

Risposta di RC Willey - Salt Lake
I was able to get my extended warranty credit quickly. The credit was issued within minutes and I had a copy of it in my email.

Risposta di RC Willey - Salt Lake

Risposta di RC Willey - Salt Lake
Angel Garcia was helpful with the whole process

Risposta di RC Willey - Salt Lake
Annie Fierro was a wonderful sales associate that was great to work with. She immediately offered carpet, LVT samples, itemized flooring quotations, etc. She was thorough and complete in every way. My review of her performance was 5 star.
The same couldn't be said for the installation process. Josh continually rescheduled completing the the LVT flooring. Poor communication and requests for re-scheduling installation became frustrating and could have easily been avoided.

Risposta di RC Willey - Salt Lake
Annie Fierro handled our flooring needs and was excellent to work with.

Risposta di RC Willey - Salt Lake

Risposta di RC Willey - Salt Lake
The personable experience from Chuck and the installer were fantastic!

Risposta di RC Willey - Salt Lake
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