Had earwax removed and was delighted with the professional and friendly service received. The room used was clean and well equipped and I could clearly see from the before and after pictures that all... Leggi di più
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How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Leggi di più
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My eye test at Rawlings was very comprehensive and the optometrist, Chi Lam, took the time to understand my needs. The prescription and advice was carefully considered. After five years of good use... Leggi di più
I visited Rawlings Opticians and Hearing Care on 9th September for a follow-up on my hearing aid. I received wonderful service as always from Mike he's professional, welcoming, pleasant, and gives... Leggi di più
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Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2
Informazioni di contatto
Brighton Road 946, CR8 2LP, Purley, Regno Unito
- rawlingsopticians.co.uk
4,9
Eccellente
2K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Tell your staff, Rawlings, when you change passwords staff need!
It was very good except that the poor optometrist had just been off with an injury for 3 weeks and was denied entry to their computer for doing a field of vision test, she thought because the password had been updated. She could not find anyone to tell her the correct password so, having struggled in through one heatwave I have a return visit probably in another!
24 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Please accept our apologies for this Chris. This is not something that should be happening and we will look into it to ensure it doesn't happen again. Sometimes there are IT issues but we accept it shouldn't interfere with the patient experience.
The staff at Alresford are always…
The staff at Alresford are always really friendly and helpful. My optician Meti (Mohammed) was really lovely and explained the results of the scan, and what it showed on the screen. He was a breath of fresh air. I didn’t need different lenses so I was not helped by Phil this time, but he is also really friendly and always remembers me each year!
25 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Thank you Christine! Lovely feedback for the team at Alresford, much appreciated.
Highly professional and friendly…
Highly professional and friendly service at a fantastic local business. Highly recommended.
24 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Thank you for the recommendation Martin! Really appreciate your kind feedback on our Purley team.
Highly professional
Highly professional, knowledgable and customer-centric staff. Good range of frames and lots of support finding ones that suit you.
20 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Lovely feedback, thank you so much! And thank you for choosing Rawlings in Banstead.
Very efficient service
Very efficient service. All tests fully explained and well executed. My needs understood and taken care of. AM. 18.06.2026
18 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Great news Alison! It is so rewarding to read feedback like this as this is the experience we want for all our customers.
Professional Hearing Care
I decided to join the Hearing Care Plan as I need to have regular Microsuction Treatment. I was really impressed on my first visit with Jessica who, having a degree in Audiology, showed a greater understanding of hearing issues than the technicians who have treated me in the past. As part of the plan Jessica offered an enhanced hearing test on my last visit. This revealed that I may have a problem with my middle or inner ear. I have now been rereferred for an MRI scan. So glad I went to Rawlings and a huge thank you to Jessica for her time and trouble.
15 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
So pleased you felt your hearing test was so thorough Duncan! We pride ourselves on unhurried appointment times that allow you to feel listened to and have things explained clearly. Thank you so much for the 5-stars.
Very good experience at Rawlings
Very good experience at Rawlings. All nembers of the team were friendly and helpful. Didn't feel rushed and I felt I had a thorough eye examination and was listened to. Eye problem that I had has settled with appropriate treatment and the care and advice from Katie the Optician was excellent.
When choosing new frames, didn't feel rushed and had good advice and help selecting these.
17 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Thank you Sarah! This review totally sums up our ethos for Rawlings. Unhurried appointments where you feel we have listened and explained everything clearly. We really appreciate your 5-star review.
Fabulous service, friendly and professional
I’ve been going to Rawlings Winchester for 20+ years. The staff are always friendly, welcoming and extremely professional. The care I’ve received during appointments has been second to none, whether for contact lens or spectacles. Rawlings don’t have the ‘two for one’ sales etc that other ophthalmologists do, but I’d rather have their professionalism and attention to detail.
9 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Thank you so much Sandy! We have always placed a huge value on service, so it's great to hear you value it too.
Always polite and very thoroug
Always polite and very thoroug
Would fully recommend Rawlings.
18 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Thank you for the recommendation Donald! Much appreciated.
High standards as always
Efficient, courteous and high standards of care as always. Very pleased to discover the existence of En Route special anti-glare night driving lenses - looking forward to getting a pair.
19 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
They are wonderful lenses, definitely worth getting Anna! Thank you so much for your kind feedback about our Chandler's Ford branch.
Competent and friendly service
I was greeted warmly and given all the support I needed during the eye assessment appointment.
The subsequent lens fitting appointment was quickly arranged and the work was done quickly and efficiently.
2 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Lovely to hear, thank you Mike! Glad the team at Bookham were so helpful.
Very professional friendly triage…
Very professional friendly triage referred from the Alresford Branch, an email follow up to the Eye clinic in Southampton
10 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Glad we could help Sue! Thank you so much for the 5-stars.
I love the fact that Rawlings is an…
I love the fact that Rawlings is an independent business. The staff are always thoroughly professional, attentive, helpful and friendly. I am given a thorough, useful and easy to understand explanation of all tests and results. The choice of glasses frames is exceptional and the ordering and fitting service smooth and easy.
8 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Thank you so much for this lovely feedback about your visit to our Winchester branch Andrea! We really appreciate the 5-stars.
Worked well
On time. Personal and well explained. Good reminder system.
9 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Lovely feedback, thank you!
Super Service!
I had developed an eye irritation and contacted my local branch who referred me on to the branch in Alton as they had an appointment slot the next day. I saw Helen who was very knowledgeable, she examined my eye and gave me advice to solve the issue. 3 days later irritation was no longer! I highly recommend this branch.
2 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
So pleased we could help you with your issue and everything is okay now! Thank you so much for the recommendation, we really appreciate it.
An other excellent visit
An other excellent visit. Debbie was very clear and explained each process as she went through, a reassuring clinical experience
9 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Great to know Debbie did such a great job, thank you for leaving your feedback Kevin!
Excellent service overall
Excellent service overall. Well informed and helpful staff, everything explained with access to online tools. Store well stocked.
8 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
Great to hear! Thank you so much for taking the time to leave 5-stars.
Meticulous and very friendly
Meticulous and very friendly. No attempt to sell anything unnecessary.
11 giugno 2026
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Risposta di Rawlings Opticians & Hearing Care
That's exactly the feedback we love to hear, thank you so much Mark!
Risposta di Rawlings Opticians & Hearing Care
Glad Helen could help Chris! Thank you for the 5-stars.
Risposta di Rawlings Opticians & Hearing Care
Lovely feedback thank you Carol!
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