rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.
L'azienda ha risposto
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Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Leggi di più
L'azienda ha risposto
Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Leggi di più
L'azienda ha risposto
I got the g3 pro its amazing super fast came looking so good didn't want to get it dirty at all came well fast very impressed will say the down sides are the battery docent last long and its rubbish t... Leggi di più
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Dettagli dell'azienda
- Rivenditore di scooter
- Officina di riparazione biciclette
- Negozio di biciclette
- Officina di riparazione scooter
Scritti dall'azienda
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
Informazioni di contatto
2 Oxford Road, NW6 5SL, London, Regno Unito
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
4,8
Eccellente
466 recensioni
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Le persone hanno visualizzato anche
Very good repair and very fast of my…
Very good repair and very fast of my engwe m1 brakes
24 aprile 2026
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Risposta di Rapid Scooter Master
Hi Baptiste, thank you so much for the great review! We're really glad we could get your Engwe M1 brakes repaired quickly. We appreciate your support!
The shop is excellent by service I…
The shop is excellent by service I recommend to my friends
22 aprile 2026
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Risposta di Rapid Scooter Master
Hi Adel, thank you so much for the kind review! We're really glad you're happy with our service and we appreciate you recommending us to your friends!
These guys are next level amazing
These guys are next level. I have been coming here for 18 months. They save me money. Their service is insane. They are super reliable. You dont need to go anywhere else trust me. They are the real deal!! Use them!
19 aprile 2026
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Risposta di Rapid Scooter Master
Hi Alexander, thank you so much for this amazing review and for being with us for 18 months! We're really glad we've been reliable and saved you money over the years. We appreciate your loyalty and trust in us!
Very good customer service
Very good customer service, All staff is helpful, Always recommend this place
18 aprile 2026
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Risposta di Rapid Scooter Master
Hi Daniel, thank you so much for the great review! We're really glad you found all our staff helpful. We appreciate you recommending this place, thank you for your support!
It's a small shop
It's a small shop, but I highly recommend it! Unlike the giant chain stores, Rapid Scooter has a great selection of high-quality bikes. They're the only ones to stock ADO carbon and ADO ultra. Professional and friendly service!
11 aprile 2026
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Risposta di Rapid Scooter Master
Hi Vitalii, thank you so much for this wonderful review! We're really proud of our selection of high quality bikes including the ADO Carbon and ADO Ultra. We appreciate the recommendation and hope to see you again soon!
Risposta di Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our team always ready to help. We appreciate your support!
Good customer service
Good customer service, very kind nature, always recomend
14 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our team's nature so kind. We appreciate you recommending us!
One of the best Scooter and customer…
One of the best Scooter and customer service ever
12 aprile 2026
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Risposta di Rapid Scooter Master
Hi Bilal, thank you so much for this fantastic review! We're really glad you rate our scooter and customer service so highly. We appreciate your support!
The staff are very kind and helpful
The staff are very kind and helpful. Excellent service at this branch. Totally recommended!
10 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Adrian, thank you so much for this great review! We're really glad our staff at this branch were kind and helpful. We appreciate you recommending us!
Risposta di Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our service excellent and helpful. We appreciate your support!
Great experience from start to finish
Great experience from start to finish. The process was smooth, communication was clear, and everything was handled professionally. The team was helpful, responsive, and made things easy to understand. I really appreciated how efficient and reliable the service was. Definitely recommend to anyone looking for a trustworthy and straightforward experience.”
8 aprile 2026
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Risposta di Rapid Scooter Master
Hi Benrouha, thank you so much for this thoughtful review! We're really glad the whole process was smooth and that our team was helpful and responsive throughout. We appreciate the recommendation and hope to see you again!
Used cycle to work scheme for the first…
Used cycle to work scheme for the first time in my life, even though been cycling to work for the past 18 years. Got a great bike Ado Air Carbon Electric Bike and had it reserved by Fred B in Sales. He was great and very helpful, going above and beyond to assist me. Waited almost 3 weeks for CTW certificate and he held and reserved my bike for me with no issues. Turnaround once order placed was quick and easy process. Loving the bike, only niggle I have is the kick stand. It's actually a stand attached to the peddles so no user friendly and I found a bit dangerous. Mine fell down when I started to cycle and due to its location, hits the ground and makes you fall off as you cant peddle with that hanging down. Fred is still going above and beyond, searching for a proper kick stand that is compatible with my bike, that I can purchase and fit. Bike is superlight. Highly recommend this shop and its staff.
17 marzo 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Tina, thank you so much for this detailed review! We're really glad Fred could go above and beyond helping with your Ado Air Carbon and the CTW certificate. Sorry about the kick stand issue, but glad Fred is on the case finding a proper replacement for you. We appreciate the recommendation!
The shop is perfect also they did…
The shop is perfect also they did repair my scooter fast with good price . I recommended to my friend
7 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Ali, thank you so much for this great review! We're really glad we could repair your scooter quickly at a good price. We appreciate you recommending us to your friend!
There were two minor technical issues…
There were two minor technical issues with the electric bike I purchased so I emailed with my queries. The reply was instant by return and the shop assistant, Fred B, attached a video prepared for me with clear and concise intructions on how to satifactorily resolve the problems I had. So, 5-star top marks for Fred and your company in general for excellent customer support, which is not always forthcoming in this day and age!
7 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi there, thank you so much for this wonderful review! We're really glad Fred could sort out your technical issues quickly with a clear video guide. We appreciate the top marks and the kind words about our customer support!
Boys are amazing highly recommend
Boys are amazing highly recommend
7 aprile 2026
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Risposta di Rapid Scooter Master
Hi David, thank you so much for the kind words! We're really glad you had a great experience with our team. We appreciate you recommending us!
Risposta di Rapid Scooter Master
Thank you so much for the great review! We appreciate your support and hope to see you again soon.
Risposta di Rapid Scooter Master
Hi Clyde, thank you so much for the great review! We're really glad we could get the job done fast for you. We appreciate your support!
The best scooter repair shop
Took my sons scooter, really helpful and polite, fixed it really quickly very professionals and it didn’t cost the earth, they succeeded where other shops failed will now always take our scooter there
3 marzo 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Helen, thank you so much for this great review! We're really glad we could help fix your son's scooter quickly and affordably where others couldn't. We appreciate you trusting us and look forward to seeing you again!
I brought in my Pure 4 pro which wasn’t…
I brought in my Pure 4 pro which wasn’t switching on and a replacement rear tire. They fixed both very quickly and called. They also repaired the light and cleaned the scooter, top service. Do agree a fee first for the works. Polite people.
26 marzo 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Wai, thank you so much for this great review! We're really glad we could fix your Pure 4 Pro quickly, along with the light and a good clean too. We appreciate your support and the kind words!
Risposta di Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our team friendly and professional. We appreciate your support!
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