rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.
L'azienda ha risposto
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Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Leggi di più
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Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Leggi di più
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I got the g3 pro its amazing super fast came looking so good didn't want to get it dirty at all came well fast very impressed will say the down sides are the battery docent last long and its rubbish t... Leggi di più
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Dettagli dell'azienda
- Rivenditore di scooter
- Officina di riparazione biciclette
- Negozio di biciclette
- Officina di riparazione scooter
Scritti dall'azienda
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
Informazioni di contatto
2 Oxford Road, NW6 5SL, London, Regno Unito
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
4,8
Eccellente
466 recensioni
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Great experience with Rapid Scooters…
Great experience with Rapid Scooters especially with Fred B. Ordered my e-bike and accessories on the Wednesday and it had arrived by Friday, communication was excellent at all times. I’ll be recommending them to everyone. Very pleased with my new toy I love it! Thank you again.
12 giugno 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Lucy, thank you so much for this wonderful review! We're delighted Fred could help with your e-bike order and that everything arrived so quickly. Enjoy your new ride and thank you for recommending us, we really appreciate it!
I recently purchased a kukirin G3…
I recently purchased a kukirin G3 scooter from rapid scooter master for my son, I had already made a purchase elsewhere online and unfortunately it turned out to be a scam, so when I found rapid scooter master, i spoke to them then purchase the scooter, I have to say they are absolutely brilliant, the scooter arrived within 2 days. Highly recommended.
11 giugno 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Joy, thank you so much for this lovely review! We're so sorry to hear about your experience elsewhere but really glad you found us and that your son's G3 arrived so quickly. Thank you for trusting us and for the recommendation!
Kukirin g2 master
Absolutely terrible bought a kukirin g2 master it started loosing power in the rear motor hit about 35kmh on ground mode 3 emailed them took days to reply said the scooter is under warranty and if we came to the shop in london they would put it on the diagnostics and said they would replace the motor if that was the issue and we got there they said they couldn't repair it because it was terrible condition because it was missing the rear mudgaurd which did absolutely nothing and the warranty is clearly a lie just to make you think your covered and we had to drive all the way from wales.
10 giugno 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Theo, thank you for your review.
We take all warranty claims seriously, and every case is assessed on an individual basis. When your scooter was brought in, our technicians found clear signs of misuse, including physical damage, a broken mudguard, and excessive dirt and mud throughout. Per the terms of our warranty policy, damage caused by misuse voids the warranty, which is why we were unable to proceed with a free repair on this occasion. We understand this isn't the outcome you were hoping for, especially after travelling to see us, and we hope you can appreciate our position
Will definitely use Rapid Scooter again.
Dealt with Sam and he was superb. Very helpful and informed about my Ado 20 Pro folding bike questions.
Great service and great price. Awaiting delivery.
3 giugno 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Jim, thank you for the great review! We're glad Sam could help answer all your questions about the Ado 20 Pro. Hope the delivery goes smoothly and enjoy your new folding bike!
My brother ordered both the Kukirin G3…
My brother ordered both the Kukirin G3 and G2 Max from these guys and I ordered the Vipcoo VS9. All 3 scooters came as described. I have rang the staff with many questions and they have always been friendly and helpful, I forgot to add my free pump to the basket and I rang them and they sent me it out free of charge. Absolutely class I 100% recommend rapid scooter :)
4 giugno 2026
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Risposta di Rapid Scooter Master
Hi Cammy, thank you so much for this brilliant review! We're so glad all three scooters arrived as described and that our team could help sort your free pump too. We really appreciate the recommendation, thanks for choosing us!
The fix my ebike soon also recomend to…
The fix my ebike soon also recomend to my friends and come back any time
31 maggio 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Thank you so much for the kind words! We're really glad we could help fix your ebike and we'd love to see you and your friends again soon.
Bought Engwe engine X from Finchley…
Bought Engwe engine X from Finchley road the owner and Engineer are very professional guys highly recommend
29 maggio 2026
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Risposta di Rapid Scooter Master
Hi Hasnat, thank you so much for the great review! We're really glad the team at Finchley road could help you out and that you found them professional. We appreciate the recommendation!
Best E scooters / E-bikes service and…
Best E scooters / E-bikes service and shop in London.
I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model).
They fixed it within one hour only,
After bloody 4 or 5 services I had visit before.
Great team!
Polite people and reasonable prices.
Highly recommended!!!
11 maggio 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Eugene, thank you for this fantastic review! We're so glad our engineers could finally sort out your IENYRID Es1 for good and get it fixed within the hour. We really appreciate the kind words and the recommendation!
Very friendly and efficient repair
Very friendly and efficient repair. Great after sale care. Highly recommend.
13 maggio 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found the repair friendly and efficient, and we appreciate you highlighting our after sale care too. Thanks for recommending us!
Very good experience
Bought an ado ultra from here and i have to say they where really good to deal with . Replied to emails straight away . Great service
13 maggio 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Mark, thank you so much for this great review! We're really glad you had a good experience buying the Ado Ultra and that our team was quick to respond to your emails. We appreciate your support!
Good!!!!!!!
12 maggio 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Thank you so much for the great rating! We really appreciate your support and hope to see you again soon.
Risposta di Rapid Scooter Master
Thank you so much for the amazing review! We really appreciate your support and hope to see you again soon.
so so good I bought a g2 today and it…
so so good I bought a g2 today and it was so quick can't wait to give a go
thank you so so much great customer service
9 maggio 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Thank you so much for the kind words! We're really glad the G2 purchase was quick and easy. Enjoy your new scooter and thank you for choosing us!
Very efficient and friendly service
Very efficient and friendly service ! I highly recommend.
8 maggio 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Mimi, thank you so much for the kind review! We're really glad you found our service efficient and friendly. We appreciate the recommendation and hope to see you again soon!
Nico fixing all my electric scooters
Nico fixing all my electric scooters
And my bike. Always doing good job and always been professional and advice how to look after my scooter etc.
Also very honest with the prices i never felt i been overcharged.
30 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Kfir, thank you so much for this lovely review! We're really glad Nico has always been able to help with your scooters and bike, and that you feel our pricing is fair and honest. We appreciate your continued support!
Very pleased with the service
Very pleased with the service. Despite me being located hundreds of miles away from their store I received my order quicker than expected. The email and telephone communication was sufficient, professional and timely. Ordered a bike thru cycle to work scheme and their admin team helped me along the way and answered all my queries. The product it self arrived by express courier packed firmly and secured. Now all I have to do is enjoy my bike and hope it will serve me dearly for months if not years ahead. Would recommend and buy again from here. Great variety and stock availability which I can not say about my local stores.
28 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Damian, thank you so much for this detailed and lovely review! We're really glad the whole cycle to work process went smoothly despite the distance, and that your bike arrived quickly and well packed. Enjoy your new bike and thanks so much for choosing us!
Great experience with Rapid Scooter…
Great experience with Rapid Scooter Master. I took my scooter in for a repair and they quickly identified the issue and explained everything clearly before carrying out the work. The repair was done efficiently and my scooter is now running perfectly.
Very professional, honest with pricing, and excellent customer service throughout. I’d definitely use them again and highly recommend them for any scooter repairs.
25 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Ardavan, thank you so much for this great review! We're really glad our team could quickly identify the issue and get your scooter running perfectly again. We appreciate you highlighting our honest pricing and service, thanks for the recommendation!
Excellent Service and Friendly Staff
Great service and really friendly staff. I went in with a faulty scooter, and they quickly found the issue and fixed it on the spot. They explained everything clearly and didn’t try to upsell anything. Honest, professional, and very helpful.highly recommend!
23 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Samira, thank you so much for this wonderful review! We're really glad our team could quickly find and fix the issue on the spot without any unnecessary upselling. We appreciate you calling out our honesty and helpfulness, thanks for recommending us!
I have used this bike repair shop on…
I have used this bike repair shop on several occasions now. They are a great crew, very skillful, resourceful and determined to find a solution to your problem, no matter how small or unusual. I highly recommend them.
25 aprile 2026
Non scritta su invito
Risposta di Rapid Scooter Master
Hi Jolanta, thank you so much for being a loyal customer and for this lovely review! We're really glad our team could always find a solution for you, no matter the challenge. We appreciate your continued support and the recommendation!
Risposta di Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our prices and advice helpful. We appreciate your support and hope to see you again soon!
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