À fuir absolument – expérience catastrophique J’ai acheté une eSIM sur rapidesim.com pour un voyage à l’étranger. Elle n’a jamais fonctionné. Malgré le respect scrupuleux de la procédure d’instal... Leggi di più
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Colis non livré et aucune réponse pour verifier le nom du transporteur . Aucune transparence pour au final être une arnaque A fuir absolument , heureusement il ne s agissait que de 28€
L'azienda ha risposto
Bought an eSim from them that did not work. Kept getting an error despite following all the right configuration. (Is simple enough, have set up and used many other eSims). Reported the erro... Leggi di più
L'azienda ha risposto
J'ai été extrêmement satisfaite du service de Rappidesim. Ils m'ont envoyé un e-mail d'activation, et les instructions étaient très claires. En suivant les étapes, j'ai pu l'installer rapidement et s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
RapideSIM helps thousands of travelers around the world stay connected to the internet and make the best out of their trips. We offer hassle-free travel eSIM services, allowing you to stay connected without the need for physical SIM cards or expensive roaming fees. Purchase and activate your eSIM online, with access to high-speed internet in over 150 countries. Whether for leisure or business, RapideSIM ensures seamless global connectivity and top-notch customer support. Stay connected effortlessly with RapideSIM.
Informazioni di contatto
Marocco
- rapidesim.com
2,5
Scarso
54 recensioni
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good value and good support
Quick fast reply to my query. There are lots of esims around to choose from, but I would choose RapidEsim again, it was very easy to use, and they are a real company who are there to help if you do have any queries or problems. Thank you.
13 luglio 2024
Non scritta su invito
Risposta di Rapidesim.com
hank you for your feedback! 😊 We’re delighted to hear that you appreciated the quick and helpful responses to your queries. It’s great to know that you found our eSIM easy to use and valued our support. We look forward to serving you again and are always here to help if you need anything. Thank you for choosing RAPIDeSIM!
Works great, after a quick customer support chat
At first the qr code i got didn’t work and said it was expired, I contacted them about it and after sending a screenshot and talking for a bit got sent a new qr code which instantly worked.
11 luglio 2024
Non scritta su invito
Risposta di Rapidesim.com
Thank you for sharing your experience! 😊 We’re sorry to hear that you initially had issues with the QR code, but we’re glad to know that our team was able to quickly provide you with a new one that worked. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help and ensure you have a smooth experience!
Très bon service à l’écoute merciiii
Très bon service à l’écoute merciiii
11 luglio 2024
Non scritta su invito
Risposta di Rapidesim.com
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que vous soyez satisfait de notre service à l’écoute. Votre satisfaction est notre priorité !💙
J'ai pris un forfait illimité internet…
J'ai pris un forfait illimité internet en Europe et je suis très satisfaite par le service, une équipe professionnelle et surtout à l'écoute de leurs clients.
Je le recommande vivement!!
8 luglio 2024
Non scritta su invito
Risposta di Rapidesim.com
Merci infiniment pour votre retour positif ! 😊 Nous sommes ravis que notre forfait illimité en Europe vous ait pleinement satisfaite et que vous ayez trouvé notre équipe professionnelle et à l’écoute. Votre recommandation nous fait chaud au cœur ! Si vous avez besoin d’aide pour vos futurs voyages, nous sommes là pour vous. À très bientôt et merci encore pour votre confiance !
best service
8 luglio 2024
Non scritta su invito
This website saved my life
This website saved my life ! I arrived to barcelona at 2 am and i couldn't find my hotel but with this esim installed quickly i could use maps. I recommend it
20 febbraio 2024
Non scritta su invito
Risposta di Rapidesim.com
Thank you so much for sharing your experience! 😊 We’re thrilled to hear that RAPIDeSIM helped you out when you needed it most. It’s great to know that the quick installation allowed you to navigate Barcelona with ease. Your recommendation means a lot to us! If you need any further assistance in the future, feel free to reach out. Safe travels!
THIEFTS
A very bad service. I have purchased an unlimited data for 14 days, it stopped in one day only.. I have write them to resolve the problem, they told me that I have erase the eSim and no refund.
Simply a very bad experience especially when i'm travelling and no internet connection available..
EVERYBODY MUST AVOID THEM. THIEFTS..
23 maggio 2024
Non scritta su invito
Risposta di Rapidesim.com
We’re truly sorry to hear about your experience and the inconvenience it caused during your travels. This is certainly not the level of service we strive to provide. We take feedback like yours seriously and would like to look into the issue further to understand what went wrong. Please reach out to us directly at support@rapidesim.com, and we will do our best to find a resolution. Your experience is important to us, and we’d like the chance to make it right.💙
Avoid, does not work.
Total joke. Wasted 48 hours trying to get SIM to work in Turkey, only getting 3G/LTE speed. They kept saying it will be fine … as it’s “synchroniszing”. Expensive mistake, had to find WiFi to write this review.
26 maggio 2024
Non scritta su invito
Risposta di Rapidesim.com
We sincerely apologize for the frustration you experienced with the eSIM in Turkey. We understand how important it is to have reliable internet, especially when traveling. Our goal is to provide the best service possible, and it’s clear we fell short in this case. We’d like to investigate the issue further and see what went wrong with your connection. Please reach out to us at support@rapidesim.com, and we’ll do our best to resolve this for you. We appreciate your feedback and hope to make things right.☺️
SCAM
The esim card never worked. At first the whatsapp support was very helpful, they answered me immediately and checked my settings. After none of their ideas worked out, they just advised me to be patient it will work for sure. It never did and I also javen’t received any answers to my messages after that. I tried to contact the mail support which was even worse. Just after seconds I received an automatically generated answer with a solution that had nothing to do with my problem. I bought an esim from maya mobile which worked immediately. This company is nothing but a scam.
25 maggio 2024
Non scritta su invito
Risposta di Rapidesim.com
Hello,
We’re sorry to hear about your experience and truly regret that the eSIM didn’t work as expected.
Our support team did assist you promptly at first, and we understand your frustration when the situation remained unresolved. However, we’d like to clarify that we never stop responding intentionally — if you haven’t heard back from us, it’s possible our reply landed in your spam or promotions folder.
As for the automatic email you received: it’s a first response to help with the most common issues, but we always follow up manually. We're sorry if the initial reply didn’t match your case.
Please know that our eSIMs are used successfully by thousands of travelers. But as with any digital product, compatibility and performance can vary depending on the device, network coverage, and local conditions. We would be happy to investigate further and find a solution or compensation.
Feel free to contact us again — we’ll make it right.
Best regards,
The RapideSIM Team
It simply did not work
It simply did not work though I followed the installation instructions exactly. I had to erase it and install the one from Revolut which worked immediately and flawlessly. I wrote the Rapid team and answered after a few days that I should not have erased the esim because there would be no refund. So, bad experience.
10 maggio 2024
Non scritta su invito
Risposta di Rapidesim.com
We’re very sorry to hear about your experience and the difficulties you had with the eSIM. We understand how frustrating it can be when things don’t work as expected, especially when you're traveling. While eSIMs do have certain limitations once erased, we regret that this wasn’t resolved to your satisfaction. Please reach out to us at support@rapidesim.com, and we’d be happy to review the situation again and see if we can offer further assistance. Your feedback is important, and we’re committed to improving our service.☺️
I traveled to Norway the last 2 weeks
I traveled to Norway the last 2 weeks, and RAPIDeSIM was a life saver. The internet was fast and I was able to share data with my daughter as well.
21 aprile 2024
Non scritta su invito
Risposta di Rapidesim.com
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that RAPIDeSIM was a lifesaver during your trip to Norway and that the fast internet allowed you to stay connected and share data with your daughter. Your satisfaction is our priority, and we’re glad we could be a part of your journey. If you need any assistance in the future, don’t hesitate to reach out. Safe travels! 💙
"data illimités…mensonges
Les forfaits annoncés " data illimités " sont mensongers ( en l'occurrence les USA pour ma part) ..... après 12-13 jours et seulement 30 go de consommé.. plus rien ! Même pas réduit à 1mbps , non plus rien !
Et sur leur site, rien n'indique qu'après 30 Go ils réduisent la vitesse à 1 mbps ! de plus, les avis des clients affichés sont certainement faux, car aucun avis 0-1-2 étoiles, QUE des clients satisfaits !
29 aprile 2024
Non scritta su invito
Risposta di Rapidesim.com
Nous sommes désolés d'apprendre que vous avez rencontré des problèmes avec votre forfait 'data illimités'. Nous comprenons votre frustration concernant la consommation des données. Nous souhaitons clarifier qu'il est opportun d'utiliser les données selon la politique d'usage mentionnée dans le plan.
Nous prenons vos commentaires très au sérieux et nous allons examiner les informations sur notre site pour nous assurer qu'elles sont claires et précises. Votre retour est précieux pour nous aider à améliorer nos services. Pour toute question ou préoccupation supplémentaire, n'hésitez pas à nous contacter directement à support@rapidesim.com. Nous apprécions votre patience et espérons avoir l'occasion de mieux vous servir à l'avenir.
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