I received my hat order pretty quickly. Good pricing. Helpful customer service. Would purchase from Rally House again.
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Scopri cosa dicono le persone
I had to return 2 items today the day after Christmas and Marianna waiting on me and she was amazing. She found another store where items are now gonna be shipped directly to me . She was so knowledge... Leggi di più
I came to the store & was assisted by Jeremy. He was exceptionally helpful, polite, patient & efficient. He went above & beyond locating a shirt & I honestly have to say I’ve never encountered (& I’... Leggi di più
Extremely disappointed with customer service. I placed my order two weeks ago, but they did not even started processing it. It was a graduation gift and now I don't have anything because of their inef... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Rally House is a specialty sports boutique that offers a large selection of apparel, gifts and home décor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams. We also carry local novelties and regional-inspired apparel, gifts and food. With locations in the Midwest, South and Northeast, we bring stylish sports apparel and unique team gifts to cities where fans live, work and cheer. In order to provide customers with the best experience possible, we hire associates who share the same passion for sports as our patrons. We encourage our associates to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our associates help us stand apart from the competition. Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores. Rally on!
Informazioni di contatto
Quivira Road 9750, 66215, Lenexa, Stati Uniti
- 1-800-381-9177
- csr@rallyhouse.com
- rallyhouse.com
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Le persone hanno visualizzato anche
Next to Wegmans
Next to Wegmans, my grocery store, the rally house is my second favorite store in the entire universe. The selection, the quality of people that work there just absolutely tremendous customer service and wide selection. Besides all the Eagles stuff, to our Phillies, even to my local Al Mayer West Chester University always has something for me to purchase as I always walk out with a big smile on my face.
Friendly greeting as I entered the…
Friendly greeting as I entered the store. Appreciated the help with finding options for my returned item.
Love the staff but not the merchandise
We enjoyed our interaction with the sales associate, he gets 5 stars.
On the down side we felt the store had too much merchandise squeezed on the sales floor. No room to move around easy and hard to see all of the stocked items. Almost claustrophobic.
We were used to Goldy's. I was always able to find an embroidered MN Softball hooded sweatshirt as they made things right there in the store. We felt the merchandise was not as nice and much cheaper feeling. The merchandise gets a 1 star rating.
That cashier made my experience very…
That cashier made my experience very simple for a return. She had a great personality and made the transaction very quickly.
Lots of great gear
Lots of great gear, a little pricey, but lots of choices. Always nice workers, especially the manager, and check out is fast.
Worst experience I've ever had ordering…
Worst experience I've ever had ordering something bought a shirt December 6th and hat paid for the 3 day shipping the shirt just shipped today after 25 days and that hat is still processing pos of a company can't bribe j gave the my money
Needed to exchange an item for size
Needed to exchange an item for size. Gave the cashier the gift receipt and she proceeded to just refund the amount to the credit card. Didn't ask me anything. So the gift went back to the purchaser and I was left with nothing. Try training your employees to use their brains please.
I stopped in to exchange a shirt for a…
I stopped in to exchange a shirt for a different size. The young man who helped me was friendly and helped me with a smile on his face.
Friendly staff
The staff is always so friendly and helpful. Lots of selection to choose from. I always find what I want or need.
Customer service is great
Customer service is great. I was able to exchange an item with ease. Only issue with the store is there is no University of Michigan merchandise.
Online Ordering Beware
I have bought in store at Rally House for years! Love the selection of merchandise. Recently had to place an online order. By far the worst online ordering process ever. Customer service phone system is impossible to navigate, had to call and deal with the system more than once just to get my item shipped. Won't be placing anymore online purchases with Rally House again. Get it together Rally House!
I always have fun coming into this…
I always have fun coming into this store. The employees are always so friendly and helpful! I usually find what I am looking for, they have my size and sometimes I find something incredible that I wasn’t even looking for!
We traveled for cowboys gear and were…
We traveled for cowboys gear and were very pleased with the quality and selection. The young woman seemed to understand exactly what we were looking for and where to find it. Spent what we expected but the staff was great. She also helped us pick the correct size though her body was different her suggestion was perfect. Wish we caught her name but her vibe was awesome. From these chief's fans we thank you!
Erin at the Providence Town Center was…
Erin at the Providence Town Center was fantastic. She took her time helping me with a gift idea and making sure I could find exactly what I was looking for. This is not the first time Erin has been particularly helpful and friendly. Peter, another employee on staff, was also very friendly and welcoming.
Everyone was helpful
Everyone was helpful
Checking out was fast and easy
I visited the Arlington location to exchange an item
I visited the Arlington location to exchange an item.
Not only was a simple process, but this may have been the friendliest cashier I have ever had in my life. The associate was young and extremely pleasant to deal with. I think her name was Madison.
Return of a Chiefs shirt
I bought a Chief shirt for my son for Christmas. I bought the wrong size. The ladies at the Legends Rally store were very considerate and helped him exchange it. Thankfully I had ordered it online so they could see the purchase. They were really nice about it.
I have been very impressed with this…
I have been very impressed with this store. It is always fully staffed. Staff all greet you with a smile and friendly welcome and throughout the store they ask if they can help you find anything. They all appear to love their job and are happy to be there which says a lot about a company and how employees are treated.
Nice return
I had to return a sweatshirt because it kept pilling, and they were very nice to let me exchange it for another different one!
I had to exchange an item and the…
I had to exchange an item and the process went very smoothly. Good selection of local teams products.
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