I have been a customer of Quit Clinics for some time. They always process my orders efficiently and professionally. Recently, I had some problems with some of my Vape devices. Quit Clinics responded p... Leggi di più
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Scopri cosa dicono le persone
Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rec... Leggi di più
Rip off, 100% scammers. Charge for script, 300.00 on vape gear, that is non working, cheap and “nasty”. Many emails to get refunded. My expense to return all goods, then you get ghosted. Currently fil... Leggi di più
L'azienda ha risposto
I am getting fantastic products at a very reasonable price considering the way Australia is spinning at the moment. I love the feeling knowing i will never smoke a cigarette ever again - I take a lo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Quit Clinics is your trusted, fast, and affordable partner to quit smoking for good. All Quit Clinics, our Australian doctors are all Authorised Prescribers of nicotine, and are passionate about helping smokers quit. Access judgement-free, tailored medical support within 24 hours from anywhere in Australia. Your lungs will thank you, your wallet will too!
Informazioni di contatto
Suite 1A Level 2, 2072, Gordon, Australia
- support@quitclinics.com
- quitclinics.com
4,4
Eccellente
147 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent help and great service.
2 marzo 2025
Non scritta su invito
Quick and efficient service
Quick and efficient service. Dr was amazing, very polite and informative about the process. Highly recommend
27 febbraio 2025
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Dr Bracewell was helpful, supportive and informative. Highly recommended.
Dr Bracewell was informative and
27 febbraio 2025
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Exceptional Service
The kindness and understanding the Dr showed me when discussing my quit smoking journey
27 febbraio 2025
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Efficient and clear communication
Efficient and clear communication, very helpful and supportive
27 febbraio 2025
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This product this amazing the best I…
This product this amazing the best I have tried ever the customer service is just brilliant the postage is super super quick the whole experience is just awesome so grateful to have them thank you so much
27 febbraio 2025
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A one stop shop for vape prescription and access
A one stop shop for prescription and accessing vapes in Australia, which since the legislation changes in 2024 have been very difficult. Such a low cost to receive a prescription. Dr follow up phone call to answer any questions. Highly recommend.
26 febbraio 2025
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Dr Tom was fantastic
Dr Tom was fantastic. Very knowledgeable and kind over the phone.
The process was extremely easy and straight forward.
Highly recommend.
24 febbraio 2025
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The doctor was so helpful and didn't…
The doctor was so helpful and didn't judge at all.. explanation was great ...
23 febbraio 2025
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Every step of the was made so easy
Every step of the was made so easy. I had a heap of questions and they were answered either immediately or less than 12 hours. They also accepted my ID which had been a real problem with other companies.
Thank you
19 febbraio 2025
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What a fabulous service
What a fabulous service! Extremely professional, great communication and updates regularly. Lots of valuable advice and tools to help with quitting A+
21 febbraio 2025
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I highly recommend Quit Clinics
I highly recommend Quit Clinics! From my first consultation eveything was professional and thorough. The support team have been very helpful when I had a question. Response time was same day! Thank you Julie for helping!
11 febbraio 2025
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Stop smoking Now. call these people, No more shame.
If you have stopped smoking with the help of vaping, Or want to quit cigarettes Quit Clinics are very helpful, With the Consult with a Great Doctor and a backup system allowing people who want to quit, With no stigma, Quit Clinics are a real-world solution, and they have made my experience positive, and a pleasure to deal with, Great back up, means a seamless move away from cigs. The rest is in your hands, (No cigs for 10 years) I know how it feels. Quit clinics know too.
25 settembre 2024
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Website Issues when purchasing product
Set up an account. Paid for a Prescription even though it's not legally required. Bought products. Weeks later needed to buy more products. So I log in. Quit Clinics directs me to Quit Chemist. Which directs me to Quit Clinics which directs me to Quit Chemist - on endless loop. No way to contact anyone except by email - and they'll "get back to me"...... AWFUL SERVICE model.
1 dicembre 2024
Non scritta su invito
Risposta di Quit Clinics
Hi David!
Sorry to hear you're having trouble.
Quit Chemist remains prescription only, like the vast majority of pharmacies. Lower strength S3 options may be available via your local pharmacy, however as we stock higher strength options as well, and the fact that the pharmacy is online, we legally need to remain prescription only. The clinic/prescription fee has been reduced significantly to $10 recently.
I can see our support team has replied within a few hours over the weekend to your emails. If you're ever struggling to place an order, you can simply email support@quitclinics.com the order details, and they can create the order for you and then send through an invoice.
It may be worth checking your spam folder - if you have a strict spam filter, the responses may have gone there.
Please get in touch if you require any further help!
Script renewal
I have been unable to contact you to renew my script. I have tried every avenue available over the past several weeks. It is very frustrating as I like using your service. Up until now you would get 5 stars every time. Look forward to a resolution
17 novembre 2024
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Risposta di Quit Clinics
Hi Anne! Sorry to hear you've been having trouble.
Our team have emailed you directly, please check your spam/junk if you haven't received this.
Please email support@quitclinics.com if you still haven't received anything, or you've changed your email address.
Thanks a lot!
No customer service won’t order ever…
No customer service won’t order ever again. They are uncontactable. I needed help with the order I placed. Sent several emails and tried on the useless chat that is operated by computers and not a person. Will be going back to the previous company I was using at least they are helpful and you can talk to a real person.
25 ottobre 2024
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Risposta di Quit Clinics
Hi Tres! We always get back to email/chat enquiries within 24 hours, sorry it took a few hours to get back to you on this occasion. Thanks for your patience.
Please email support@quitclinics.com if you need to speak to one of our doctors and we can arrange this for you (even over the weekend).
All the best!
Good service vs slow process
The service is good. Prescription was issue the next day. Following by a phone call from the Dr. Which was great. What let down is there is a mandatory charge for postage Express. It's default and no option to choose. However the postage is slow. I place an order on Saturday and now Tuesday the item hasn't even been dispatched yet.
19 ottobre 2024
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Risposta di Quit Clinics
Hi Fawzi! Thanks for the feedback. All orders are shipped Express Post - there's only a charge for this for smaller orders.
We are open Saturday, but the majority of orders received over the weekend are dispensed and shipped on Monday, which we can see yours has.
This looks on track to be delivered tomorrow (Wednesday). Please get in touch by emailing support@quitclinics.com if you haven't received your tracking number. We'd recommend ordering on a business day before lunchtime, that way the order is on a plane that evening. The majority of orders are received within 1-3 business days.
Many thanks!
These guys really care about their…
These guys really care about their patients. Fast, efficient response time. The Quit chemist is the only dispensary I've found that offers the products I need, very reasonable prices too.
22 settembre 2024
Non scritta su invito
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