I have been a customer of Quit Clinics for some time. They always process my orders efficiently and professionally. Recently, I had some problems with some of my Vape devices. Quit Clinics responded p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rec... Leggi di più
Rip off, 100% scammers. Charge for script, 300.00 on vape gear, that is non working, cheap and “nasty”. Many emails to get refunded. My expense to return all goods, then you get ghosted. Currently fil... Leggi di più
L'azienda ha risposto
I am getting fantastic products at a very reasonable price considering the way Australia is spinning at the moment. I love the feeling knowing i will never smoke a cigarette ever again - I take a lo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Quit Clinics is your trusted, fast, and affordable partner to quit smoking for good. All Quit Clinics, our Australian doctors are all Authorised Prescribers of nicotine, and are passionate about helping smokers quit. Access judgement-free, tailored medical support within 24 hours from anywhere in Australia. Your lungs will thank you, your wallet will too!
Informazioni di contatto
Suite 1A Level 2, 2072, Gordon, Australia
- support@quitclinics.com
- quitclinics.com
4,4
Eccellente
147 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I had ordered from 2 different…
I had ordered from 2 different suppliers for a similar device and have to say the one I received from this company is a far superior product
13 giugno 2026
Non scritta su invito
Free postage for pension card holders
Reasonable prices, well stocked, fast delivery and free delivery for pension card holders. No other vape pharmacy I've found offers free delivery for pension card holders.
3 giugno 2026
Non scritta su invito
Professional and Helpful
I have been a customer of Quit Clinics for some time. They always process my orders efficiently and professionally. Recently, I had some problems with some of my Vape devices. Quit Clinics responded promptly and resolved my concerns by sending me some replacement devices (through their partners). I feel totally confident ordering my Vape supplies through Quit Clinics. They are a totally professional and helpful clinic and I highly recommend them.
28 maggio 2026
Non scritta su invito
Rip off
Rip off, 100% scammers. Charge for script, 300.00 on vape gear, that is non working, cheap and “nasty”. Many emails to get refunded. My expense to return all goods, then you get ghosted. Currently filling in consumer affairs paperwork. Please don’t fall into this trap. ZERO STARS
1 febbraio 2026
Non scritta su invito
Risposta di Quit Clinics
Hi Bronwyn!
All legal, compliant devices in Australia need to have a child-lock. We do understand that some patients find this frustrating, but it is a safety feature mandated by the TGA.
In all cases where there is a device fault we provide a full refund or replacement.
We can see quite a few emails from you that the support team, and device manufacturer have all been responded to within 24 hours, so it might be worth checking your spam/junk if you haven't received a response.
Our team really do try to do their best to help and if there's anything further we can do to help, please get in touch at support@quitclinics.com - one of our team will respond within 24 hours (even on weekends).
Many thanks!
Honestly don't waste your time and…
Honestly don't waste your time and money here.
They charge you for a script then go ahead and charge you more if you need a QR code prescription. Your better off going to the doctors for one or for buying at Pharmacy World online, they don't charge you any extra.
Won't be using them again.
Update. Also if you leave anything other than a positive review they harass you via email was absolutely shocked by it.
1 maggio 2026
Non scritta su invito
Risposta di Quit Clinics
Hi Shenelle!
Thanks for getting in touch.
As we tried our best to explain to you on the phone, and via email, all patients have the option to use chemist.quitclinics.com which delivers Australia wide, or there is also the option to use your local pharmacy (if they have a medically appropriate product in stock). A QR code prescription is required in this case, and there can be some back and forth with the local pharmacist, which can mean a bit of a delay sometimes.
As we've tried to explain, it's never a good idea to have multiple prescriptions from multiple doctors at multiple pharmacies, regardless of the medication being used.
Absolutely we'd encourage you to visit your regular GP as a first option, and continue to involve them regardless of the service we use.
As we've tried to explain, we always issue a full refund if we're unable to help, which we have done for you.
We wish you all the best!
Quick service, specialist vaping doctor
Quick service, awesome expert input
23 aprile 2026
Non scritta su invito
Shout out to the CS team!
The customer service team here are so fantastic and helpful- really quick response times to be able to amend orders if needed and super fast shipping!! 😊
24 marzo 2026
Non scritta su invito
Customer Support is outstanding
Customer Support is outstanding and dealt with my issue quickly and even went so far as to rectify my wrong order with the necessary accessory by generously providing the correct implement at no cost. A rare and most appreciated offering by a very well recommended supplier.
11 marzo 2026
Non scritta su invito
Outstanding service at Quit Clinics
The pharmacy I went to, to get my nicotine juice, was confused about the restrictions on the prescription. So I reached out to Quit Clinics and Tom helped me sorted out right away by calling the pharmacy for me.
Truly outstanding service considering I was out of juice and in deep waters. I absolutely recommend Quit Clinics. Great customer service and they reply fast. You just can’t go wrong.
12 gennaio 2026
Non scritta su invito
Swift attention to emails
They’re very quick to attend to my email and helped me instantly today, so I’d like to show appreciation and say they’re a honest and reliable business. Cheers!
8 dicembre 2025
Non scritta su invito
Too expensive
I've been a Quit client for over two years now.
Respectfully, I'm not impressed with Quit's current pricing on vape products.
You're the most expensive in the market and you won't attract my business again in the future, unless you start offering genuine discounts or loyalty awards.
Many Quit products are roughly 20% dearer than its nearest competitor.
Quit might suggest I'm wrong, but it feels like purposeful price-gouging to me.
18 novembre 2025
Non scritta su invito
Risposta di Quit Clinics
Hi Joe,
Thanks for getting in touch. We aim to list all products at or below RRP, and the vast majority of products are significantly cheaper than our nearest competitor (the black market/under the counter illegal sales).
If you've found a listed product at a different pharmacy we're happy to price match. Our team have reached out a couple of time via email to confirm the exact, product you're referring to - if there's been a mistake we'd love to rectify it as soon as possible.
Please get back to us at support@quitclinics.com if you have any further questions!
Was an easy and smooth experience
Was an easy and smooth experience, the doctor was very informative and the process is easy also.
25 febbraio 2025
Non scritta su invito
Brilliant Service
Brilliant Service, Fast and reliable and the product is amazing -as a 40 year smoker , I cant stress this enough. Dr Tom Bracewell is extremely thorough and helpful. I can honestly say, this was a breakthrough for me.
16 luglio 2025
Non scritta su invito
The customer service and deliver time…wow!!
The customer service, patience with my questions and advice was second to none and the vapes are good quality and delivered in record time (ordered on a Saturday and delivered Tuesday to Nth Qld)!
11 luglio 2025
Non scritta su invito
support service is very prompt
support service is very prompt, polite and helpful this make a huge difference in the trust and reliability that a person can place in the important service they provide.
8 giugno 2025
Non scritta su invito
Fantastic customer support
Fantastic customer support, extremely helpful!
13 maggio 2025
Non scritta su invito
They listen to what I needed and were…
They listen to what I needed and were able to supply it very quickly. Ever so grateful, thank you.
28 aprile 2025
Non scritta su invito
A1 Service and Products.
Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rechargeable device and the solo Max 10mL pod in Spearmint favour and it's great - not too sweet and a nice flavour.
Thanks for getting me off the black-market vapes! :)
19 marzo 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.