Efficient and very helpful, competent staff. Explained all aspects well and ge the job done correctly the first time. Jasmine explained all accurately on modifying my plan and everything involved.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
For some reason there are frequent times I receive a call or a text and my phone does not sound the notification sound. Nothing at all. I have been told this is your problem because the proper signal... Leggi di più
The system seems to work - I've just never had a 5G connection - only LTE. However, PureTalk is WAY less expensive than Google Fi and certainly all of the T-Mobile, Verizon etc. crowd.
I had Verizon for 15 yrs. Expensive, great cell service, but HORRIBLE customer service. I finally decided to stop supporting a company that did not value me as a customer, nor support my ideals. Sw... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Informazioni di contatto
Stati Uniti
- (877) 820-7873
- info@puretalk.com
- puretalk.com
Ha risposto al 10% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Works good when it wants to some places…
Works good when it wants to some places are bad
Better all around
Haven't noticed any change from Verizon except much friendlier customer service reps and a lower monthly bill!
Great service, Good Price
Great service, Good price.
We are a few mnth into our new PureTalk deal and are very happy. $135 beat $270 a month.
We travel by RV quite a bit and thus…
We travel by RV quite a bit and thus far have no issues with Pure Talk. Reception has been very good including the Hot Spot.
Thanks for your customer service.
Your cell phone coverage is horrible…
Your cell phone coverage is horrible near my home. After several calls with Pure Talk, it was acknowledged that I live very close to a "black" zone on Pure Talk maps. Interesting that that reality was never mentioned as I was signing up for service from Pure Talk. Radio ads are very misleading as Hannity and Levine make the statements that their Pure Talk provider uses the same service towers as Verizon and AT & T.
In past calls to discuss my concerns, no one mentions what is being done to improve your cell phone coverage.
Great representatives
Every one of your representatives I spoke with while making the transition was very personable and helpful. I appreciate their service to me even though I am a tech dolt. Thanks!
Amazing Company
Customer Service is excellent. Pricing is excellent. Veteran-led company; LOVE rounding up payments to support Americas Warrior Partnership!
I wish I would have switched to Puretalk a long time ago…..
Love saving money
Love saving money. Good service. Immediate response.
Dosn’t work well with WiFi calling
Dosn’t work well with WiFi calling. Lot’s of dropouts. Have to turn off WiFi often. Works after that.
Coverage is ok but not as good as Verizon in my area even though the AT&T tower is only 2 miles from here and Verizon is 10 miles. Risebroadband tower only one mile line of sight. I do have a 5G amplifier on the house. Time always.
So far so good
So far so good, we’re a few months in. We’ve changed from AT&T to pure talk. Our service has been solid, our bill incredibly affordable.
We are extremely happy! Glad we switched!
While traveling in New Zealand
While traveling in New Zealand, my wife and I had no cell or data service. I called tech support and the rep, although polite, could not get our phones to work.
Get service and great price
Get service and great price. Over half what I paid for Verizon and same plan👍
Great service & cost of service
Great service & cost of service. Wonderful & respectful human beings provided customer service!
Only wish there was an app to monitor subscription & plans.
It was very easy to switch
It was very easy to switch and not having to pay activation fees was great!
There was a few issues in transferring…
There was a few issues in transferring information from my phone, however everybody that I encountered at Pure Talk took more than enough time to help resolve these issues. Probably the fact that I had a Motorola phone seem to be the biggest issue, everyone at you break it I fix it store said the same thing. Now that everything is on autopilot, I'm on the lifetime $30 plan. So all is well, thank
Very happy with the service
Very happy with the service. I live way out in the country and very few phone companies work out here. The customer service is very helpful. It was the price that made me switch we were previously paying $345 for three lines. We now pay $100 for those same three lines.
10/10 would recommend
Customer service is always super friendly and helpful. The price is less than half what I paid with other carriers. Very happy I made the switch!
The cost is good
Pure Talk
Reliable service! Just as good as previous service provider and much more economical.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








