Puresport Recensioni 2.440

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered some ultra ashwaganda and some ultra magnesium, had a small issue due to the delivery company, but the team at Puresport made it impossibly easy for my order to get back on track and arrivin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Puresport use the highest quality of products which you can definitely tell as I’ve never had a problem with any of their products. They also put users first and have excellent customer service. The m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Puresport has consistently provided superb products and services in the near 2 years I have been a subscriber in the US. The brand, science, and commitment to health in sport are genuine and deserving... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have subscription for the energy gels which as long distance runner are absolutely amazing. They taste good, feel easy on my stomach as in the past I have struggled with certain ones. Every... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2440 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service

Great customer service, Eliza is very responsive, and a great product too.

3 dicembre 2025
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Risposta di Puresport

Hi John,

Thank you so much for the kind words! Really glad to hear you’re loving the product, and we’ll make sure Eliza sees your message. She’ll be so happy to hear it!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Replacement sent out straight away

Had an issue with a product in an order. Customer service resolved it for me straight away by sending me out a replacement. Excellent service to resolve the issue.

28 novembre 2025
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Risposta di Puresport

Hi Harry,

Thanks for sharing this! Glad we could get the issue sorted quickly and get a replacement sent out straight away. We’re always here if you ever need anything else!

For the Long Run,
Eliza

Valutata 5 stelle su 5

Vitamin D + K

I purchased the vitamin D + K. Excellent quality supplement and great to have both together. Highly recommend the company.

27 novembre 2025
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Risposta di Puresport

Hi Cathy,

Thank you for the lovely feedback! Great to hear you’re enjoying the product. Really appreciate the recommendation and thanks for being a part of our community.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Contacted Puresport about an issue with…

Contacted Puresport about an issue with my order … which was entirely my fault.
Kate dealt with the issue at pace and resolved the issue very quickly. Communication was clear and concise.
A really great experience of excellent customer service.
Thank you Kate… great job

27 novembre 2025
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Risposta di Puresport

Hi there,

Thank you for sharing your positive experience!

We are so pleased to hear Kate handled your issue quickly and provided excellent service. Your feedback means a lot to the team!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Excellent service, great product.

Outstanding service from start to finish. I had customs problems twice and they handled both instantly with top-tier support and communication.
The electrolytes are unbeatable — incredible taste and the best formula I’ve found on the market.

21 novembre 2025
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Risposta di Puresport

Hi Ali,

Thanks so much for sharing this. We are really glad we could step in quickly and get the customs issues sorted both times. Also, it's amazing to hear you’re loving the electrolytes as we put a lot into the flavour and formula, so feedback like this means a lot. We’re always here if you need anything.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Eliza

I was dealing with Eliza, she was brillaint in helping me, my package was stuck in customs and she was brillaint and so kind, and her replies were almost instant, brillaint service, lovely people, amazing products
For the long run

25 novembre 2025
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Risposta di Puresport

Hi Yasmin,

Thank you so much for your kind words. It really means a lot to hear. We’ll make sure Eliza sees your message, and she’ll be thrilled to know she could help get everything sorted with customs. We’re always here if you need anything, and it’s amazing to have you with us for the long run.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Perfect for my busy lifestyle

I saw puresport ads for several months now and I finally make the decision on the 5th Nov 2025 for watermelon salt. Arrived, and I was eager tasting it, which in my opinion taste really nice.

I took a sachet 30 minutes before any run and I feel really good. It gave me energy and hydration that I need without feeling lethargic.

I even take it before work as I'm on my feet for 6 hours, and probably another sachet (if needed) to keep going with demanding avtivities which includes running and walking my dog.

Overall, puresport helps me with my hydration and energy levels which I'm very happy 😊 about.

Thanks puresport!!

5 novembre 2025
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Risposta di Puresport

Hi Mrs. Molly,

Thanks so much for sharing this! It is really great to hear how well our electrolytes are working for you. Love that they’re helping both on your runs and during long days on your feet. Hearing that they’re supporting your energy and hydration so consistently, genuinely means a lot. We’re glad you’re enjoying them, and we appreciate you being part of the Puresport community!

For the Long Run,
Team Puresport

Valutata 1 stelle su 5

So frustrating……

Very frustrating customer service. After receiving an email asking me to update my payment details as the details on file had expired, two days later I had an email confirming payments had been accepted even though I hadn’t updated my details. after contacting customer services by email the order was still dispatched and I was told to return it for a refund which cost me the postage. Jessica in customer support contacted me to say my subscription had been cancelled. not even two weeks down the line, I’ve had another email telling me my order has been accepted and another £60 has been taken out of my bank account sending me overdrawn. very frustrating

25 novembre 2025
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Risposta di Puresport

Hi, Russ. We’re really sorry to hear about your customer service experience. Thank you for providing your feedback. After checking, it appears you have two subscriptions under different email addresses, and our representative was able to cancel the one you requested. We understand that the other subscription led to a further payment, which caused inconvenience.

We’ll review this internally to ensure we can support our customers better in the future. We’d love to restore your trust, so if you could email us at contact@puresport.co
, we will look into this further and find a satisfactory resolution.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

everything’s very good

everything’s very good. the product and shipment.

22 novembre 2025
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Risposta di Puresport

Hi Robert,

Thanks for sharing this! Great to hear everything went smoothly with the product and the delivery.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Great company

Great company, products are really good really fast and helpful communications couldn’t recommend enough!

21 novembre 2025
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Risposta di Puresport

Hi Shan,

Thanks so much for the lovely feedback! Really glad to hear you’re enjoying the products and the support. It means a lot that you’d recommend us!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Great product and Customer Experience

Both myself and my wife have been using Puresport electrolytes for the past 6 months and the product itself is perfect. Much better than the cheaper alternatives.

Recently we had an issue with our subscription being delivered by Royal Mail. We contacted support and Jessica who we dealt with was brilliant, understanding and detailed in her responses.

18 novembre 2025
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Risposta di Puresport

Hi James,

Thank you for taking the time to share this. We're really glad to hear the electrolytes have been working so well for you both. It's also great to know Jessica was able to step in and get everything sorted quickly. We’ll make sure she sees your kind words!

For the Long Run,
Eliza

Valutata 5 stelle su 5

Great products and superb customer…

Great products and superb customer service.

18 novembre 2025
Non scritta su invito
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Risposta di Puresport

Hi there,

Appreciate you! Means a lot to hear that. We’re all about great products and great people. Glad you’re having a solid experience with us.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Highly recommend!

I bought the subscription bundle - creatine and electrolytes. These are by far the best electrolytes I’ve tried, really tasty and have all the good stuff in them. I’ve used for approx 6 months now and notice a real difference to my training, way less muscle soreness which allows me to be more efficient and consistent with sessions. Started the creatine in the last 2 months and can say the same! Real boost to training, mixes really easily and tastes pretty good as creatine goes.
Would highly recommend Puresport as a company for quality products, fast shipping and great communication! Will be a repeat customer for a long time. Thank you!

17 novembre 2025
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Risposta di Puresport

Hi Hannah,

Appreciate you! Amazing to hear how much the electrolytes and creatine have supported your training! 6 months of consistency is huge. Love that you’re feeling stronger, recovering better, and getting more out of each session. Thanks for the trust, the kind words, and for being part of the Puresport community. We’ve got your back for the long run!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Superb customer service

Superb customer service!
I got the reply to an email I sent immediately and with a very positive result.

17 novembre 2025
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Risposta di Puresport

Hi Olatz,

Thank you for taking the time to share this! Really glad we could get back to you quickly and get everything sorted. We’re always here to help.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Fantastic online customer service

Customer service emailed me back within an hour and immediately rectified my query which was really appreciated!

14 novembre 2025
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Risposta di Puresport

Hi Hana,

Thank you so much for your review! We'll always be here to help!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

I had the wrong coloured socks…

I had the wrong coloured socks delivered and the customer service was outstanding! Huge thank you to Eliza who was incredibly responsive and even delivered the new pair of socks free!

Will be a long term customer for sure. Thank you PureSport.

12 novembre 2025
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Risposta di Puresport

Hi Mariko,

Thank you for your kind review. We'll also be here for you all the time!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Incredible Customer Service

Super quick to respond to an email and resolve a delivery issue which wasn’t even their fault! Great communication from Eliza, thanks Puresport, can’t thank you enough, excellent customer service.

12 novembre 2025
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Risposta di Puresport

Hi Liv,

Thank you for your review! Glad we could jump in quickly and get everything resolved for you. Thanks for shouting out the support and for being part of the Puresport community!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Fixed my mistakes promptly

I screwed up my order delivery, they replied promptly, fixed my issue, and ensured my delivery was shipped same day to the correct address. Continued great customer service as well as products

11 novembre 2025
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Risposta di Puresport

Hi Scott,

Thanks so much for this! Really glad we could sort everything quickly and make sure your order got sent to the right place. Means a lot that you rate both the products and the service. We’re always here if you need anything!

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

Movember Fundraising Support

I reached out to Puresport on the off chance that they might be able to support my colleagues and me with resources for our upcoming 24-hour bike ride. Honestly, I wasn’t expecting a response – but how wrong I was! I was quickly contacted by Jessica, who was absolutely fantastic. She generously offered to provide us with gels, magnesium, and even some socks to support our challenge.

The team at Puresport were an absolute pleasure to deal with – professional, friendly, and incredibly supportive. Raising awareness for men’s mental health is such an important cause, and it’s inspiring to see a company so dedicated to helping others. Their commitment to making a difference, even amidst their own busy schedules, is truly commendable.

I can’t speak highly enough of Puresport and their incredible team. I’m excited to try their products and am proud to say they’ve gained a loyal customer in me. Thank you, Puresport, for your generosity and support!

5 novembre 2025
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Risposta di Puresport

Hi Mr. Willis,

Thanks so much for sharing this. It genuinely means a lot. We're delighted to support you, and we’re glad that our products can play a small part in your 24-hour ride. The cause you’re raising awareness for is incredibly important, and we’re grateful to be alongside you in that mission. We’re cheering you on for the challenge, and we’re really glad to have you with us.

For the Long Run,
Team Puresport

Valutata 5 stelle su 5

The best products & customer service

Excellent products and the best customer care. Couldn’t recommend puresport enough, 5 stars isn’t a enough for this company.

4 novembre 2025
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Risposta di Puresport

Hi Karl,

Thank you so much for this! Really glad to hear you’re loving the products and the support.

We're always here if you need anything.

For the Long Run,
Team Puresport

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