Puresport Recensioni 2.442

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I bought a variety pack last month to see how they are, absolutely brilliant! One of the best electrolytes I've tried recently, nice flavours and tasty. I recently contacted puresport about an order,... Leggi di più

Valutata 5 stelle su 5

Used puresport for over a year. Great service and rectified a recent order issue very quickly and efficiently going out of there way to replace the full order. Great customer service from Pam who coul... Leggi di più

Valutata 5 stelle su 5

I ordered some ultra ashwaganda and some ultra magnesium, had a small issue due to the delivery company, but the team at Puresport made it impossibly easy for my order to get back on track and arrivin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Puresport use the highest quality of products which you can definitely tell as I’ve never had a problem with any of their products. They also put users first and have excellent customer service. The m... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2442 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

Poor systems and CS

287174 - Their website wouldn’t work to change my address. I sent an email asking for a change of address to all subscriptions and my address in general for future purchases and correspondence. This wasn’t done despite confirmation, and a subscription order was released to the old address. I’ve contacted Nathan to query this and he’s trying to blame me for not requesting all subscriptions… even though I did and sent him proof. Unfortunately over the last couple of years I’ve had a few issues. I’m done with them.

26 marzo 2025
Non scritta su invito
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Risposta di Puresport

Hi there,
We're really sorry to hear about your customer service experience, thank you for providing your feedback. We're sorry that there was a lapse in communication that meant not all of your subscriptions were amended and that you felt blamed. We will review this internally to ensure we can support our customers in the best way.

We'd love to restore your trust, if you could email us at contact@puresport.co, we will be sure to look into this further and find a satisfactory resolution.

For the Long Run,
Team Puresport.

Valutata 1 stelle su 5

Electrolytes taste salt

Honestly how can people say the electrolytes are great. All I can taste is salt can’t even drink it

19 marzo 2025
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Risposta di Puresport

Hi Nicola,
We're sorry to hear you're dissatisfaction with our Electrolyte taste, thank you for providing your feedback. We have opted for a performance focused formula with a higher sodium content and zero sugar, naturally lending to a saltier taste.

We'd love to restore your trust in Puresport, if you could email us at contact@puresport.co, we will be sure to find an alternative product that could work for you. Our new Watermelon electrolyte flavour is less salty in taste and might be better suited.

For the Long Run,
Team Puresport.

Valutata 5 stelle su 5

Incredible quality products

Incredible quality products, even better customer service. Both the apparel and wellbeing products are excellent, and their keenness to solve issues that are out of their control is unparalleled to other companies I have dealt with. Nathan in the customer support team is exceptional.

13 marzo 2025
Non scritta su invito
Valutata 2 stelle su 5

Electrolyte sachets started to clump…

Electrolyte sachets started to clump after a few weeks of being in a cool dry cupboard

10 settembre 2024
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Risposta di Puresport

Hi Eilidh,

We're sorry to hear you're dissatisfaction with our Electrolytes, thank you for providing your feedback. As we communicated to all purchasers of our original Electrolytes between May-September 2024, we experienced a clumping issue as a result of a packaging fault. All customers are able to recieve a new box free of charge since the issue was resolved and re relaunched the product in December 2024.

We've served 100,000's of happy customers and we'd love to restore your trust, If you haven't already, please could email us at contact@puresport.co, we will be sure to send you out a new box.

For the Long Run,
Team Puresport.

Valutata 4 stelle su 5

Great customer service - Apparel overpriced

Great customer service - I’ve had a few issues with previous orders which have been swiftly sorted by the customer service team.

The only reason I’ve given 4 stars instead of 5 is because I do feel some of the Puresport apparel is very expensive compared to other active wear brands (which have similar quality to puresport I.e Adanola)

Hoodie’s are now usually north of £90 - which in my opinion is overpriced, as other activewear brands are around £60-70 with similar quality.

I can’t comment on the supplements as I’ve never tried them, and apart from some of the apparel being overpriced, I do like what Puresport stands for and the community they’ve built.

12 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Most reliable supplement brand

I’ve tried various Puresport supplement and the results have been outstanding. I must admit that the commitment to quality is evident across their product range. I’ve recently tried the Raspberry Ultra Electrolytes, and I must say they are exceptional. Each sachet has 1000mg of sodium, along other nutrients! This high sodium content is particularly beneficial, as sodium is the most significant electrolyte lost during exercise. While some cheaper products are available, they often contain less than half the sodium, making Puresport's electrolytes an excellent value for money. I've also been using the Ashwagandha capsules for several months and have recommended them to many friends, who now continue to use the product themselves. Their transparency and commitment to quality have made me a loyal customer.

4 febbraio 2025
Non scritta su invito
Valutata 2 stelle su 5

Run Down

Firstly it doesn’t smell good in there. It’s a mixture of this damp old sweaty smell which isn’t good.

I’d say have the dumbbells were put back where they were supposed to be.

Generally the place was a mess and some machine aren’t drilled into the floor that really should be as I was moving about with the machine whilst using them.

The lights downstairs are always flicking non stop and it’s really unpleasant.

7 agosto 2024
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Risposta di Puresport

Hi Andrew!

This sounds a really frustrating experience, but I believe it may have been intended for this to be directed to PureGym group, rather than Puresport. If there's any chance that could be amended we would really appreciate it!

For the Long Run
Team Puresport

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