Proper Pasty Company Ltd Recensioni 2127

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick delivery great pasties will definitely use again. My only comment would be, it's like a pasty lottery trying to match the pasties in the bag with the guide provided, would be great if indivi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Panetteria
  2. Produttore di alimenti

Scritti dall'azienda

Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
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3 stelle
2 stelle
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Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Valutata 5 stelle su 5

Tasty!

Two deliveries in so far. Breakfast pasty was a real surprise, loved it. Lamb and mint has been a lifelong favourite of mine and these didn't disappoint. Trying the large proper Cornish tomorrow night instead of an expensive takeaway.
Delivery by DPD absolutely perfect as always.
Back for more soon 🤗

12 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Martin,

Thank you so much for the lovely feedback! We're thrilled to hear you've been enjoying the pasties—especially the breakfast and lamb & mint, two of our favourites too! We hope the Proper Cornish pasty hits the spot for your Friday night treat.

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Great tasting pasties

I love these pasties and the name is well suited as they are proper pasties from Cornwall and I should know because I was born in Cornwall but have now moved away so these are a happy reminder of what a good pasty should taste like

3 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Vee,

Thank you so much for your kind words — they mean a lot, especially coming from someone born in Cornwall! We're so pleased to hear our pasties bring a taste of home and fond memories your way.

Kind regards,
The Proper Pasty Company

Valutata 1 stelle su 5

Avoid.

Paid for a pre 12 delivery and got notification that the delivery would be between 15:45 and 16:45 so the (birthday) parcel is now sitting on the recipients doorstep in the rain. It's just not good enough to use an unreliable courier (DPD). Absolutely will never trust ANY pasty delivery company again.

10 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Simon,

Thank you for getting in touch and sharing your feedback.

I’m sorry to see that your pre-12:00 delivery has not been fulfilled as expected. Regrettably, once the parcel is in the hands of the courier, the delivery is out of our control.

The pre 12 delivery should have been actioned at the DPD sortation office this morning when they processed your parcel. Unfortunately, this has not been honoured.

We will be raising this with DPD internally to understand why your pre 12 delivery was not followed, as this is not the level of service we expect from them.

In the meantime, we have refunded the pre-12 delivery fee to your original payment method. Please allow 3–5 working days for the funds to appear in your account.

We apologise again for the inconvenience and disappointment caused.

Kind regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Just had one of your pasties

Just had one of your pasties. Absolutely delicious!!😋

9 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Sandra,

Thank you so much for the lovely feedback! We're thrilled to hear you enjoyed the pasty.

We really appreciate you taking the time to let us know — hope the rest are just as delicious!

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Arrived still frozen and well packaged.

First time ordering from this company and pleased to say that they arrived ready to go into the freezer, still frozen and packed in an insulated box with freezer packs. We had one each for lunch and they were delicious.

31 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi Deborah,

Thank you so much for your feedback – we're really pleased to hear your first order arrived in perfect condition and that you enjoyed the pasties for lunch! We look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Valutata 5 stelle su 5

had 10 pasty's from here must say they

had 10 pasty's from here must say they
are so nice. will be having some more from there

8 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Andy,

Thanks so much for your kind words! We're really glad to hear you enjoyed the pasties — we’ll be ready when you're back for more.

Kind regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Prompt service

Prompt service, plenty of choice.

2 febbraio 2026
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Risposta di Proper Pasty Company Ltd

Hi Aaron,

Thank you for your lovely feedback! We're so pleased you were happy with the service and selection. Hope to serve you again soon!

Kind regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Excellent communication with…

Excellent communication with information regarding shipping from start to finish. Arrived in an excellent condition with packaging spot on.
Pasties are the best I have tasted and I've tasted a few. Will be ordering again in the future.

4 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Christina,

Thank you so much for the wonderful feedback! We're thrilled to hear the pasties hit the mark and that the delivery and packaging met your expectations. Looking forward to your next order!

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

First order from Proper Pasty

My first order from Proper Pasty. Delivered to me at specified time. Good size pasties - great taste - the crimping not too large. Will be ordering again.

27 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi Mike,

Thank you for your lovely feedback! We're so pleased to hear your first order arrived on time and that you enjoyed the pasties – especially the taste and the crimping!

We look forward to welcoming you back for your next order soon.

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

The real thing

The real thing. Don't know about "proper" pasty, I'd say perfect. If you can find a better pasty in South Australia or Cornwall (home of the proper pasty), you'll be lucky - and have travelled a long way! Pork pie likewise, and the sausage rolls are scrumptious too.

5 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Diana,

Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed everything — especially coming from someone who clearly knows their pasties!

It means a lot to know our products are being appreciated as far as South Australia. We’ll be here whenever you're ready for your next delivery of proper (or perfect!) pasties.

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Was my first time order 2 boxes of the…

Was my first time order 2 boxes of the Cornish pasties with free sausage rolls . Was updated throughout the delivery from start to finish . Baked two pastries after reading the instructions on the back of the handout given .. the pasties looked amazing. Left them to cool as recommended by you ..
served up with new potatoes 3 veg & gravy . The filling was delicious and the pastry out of this world . We both enjoyed the pasties and looking forward to having more to share with others ..

30 gennaio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Mechelle,

Thank you so much for your kind feedback — we're delighted to hear you enjoyed your first order with us! It’s great to know the delivery process went smoothly and that the pasties were a hit, from the pastry to the filling.

We really appreciate you taking the time to share your experience, and we hope you enjoy the rest of your box just as much.

Looking forward to sending more your way when you're ready!

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

The quality of the food is excellent

The quality of the food is excellent, arriving frozen and not cooked. So they are so succulent to eat.

27 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi Stuart,

Thank you for your kind words! We're really glad to hear you're enjoying the quality and freshness of the pasties. Cooking them fresh at home definitely makes all the difference.

We hope you enjoy every bite!

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Delicious pasties.

Packed full of fresh tasty ingredients. Will certainly order some more.

31 gennaio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Elaine,

Thank you so much for taking the time to leave your review — we’re thrilled to hear you enjoyed your order! It means a lot to us to know our pasties hit the spot, and we really appreciate your support.

We look forward to welcoming you back again soon.

Best regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Delivery was on time and best of all…

Delivery was on time and best of all the pasties taste great

27 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi Neil,

Thank you so much for your review! We're really pleased to hear your delivery arrived on time and that you're enjoying the pasties.

Hope to see you back again soon!

Kind regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Proper pasties

Delivery on time, proper pasties you can't get better and prices are good 👍👍👍👍👍

27 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi Alan,

Thanks so much for your great feedback! We're delighted you’re happy with the delivery, the pasties, and the prices – that’s exactly what we aim for. Look forward to your next order!

Kind regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Love

Love, love, loved my Cornish pastie. Easy to place order, delivered exactly when I asked, and very neatly packaged in a sturdy freezer box with frozen “ice cubes”. Great service and a great product.

30 gennaio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Julie,

Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed your Cornish pasty and that everything arrived just as expected. It's great to know the ordering and delivery experience met your expectations too.

We really appreciate your support and look forward to your next order!

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Pasty perfection

Great pasties are normal . Delivery was spot on time .
A great taste of Cornwall

3 febbraio 2026
Non scritta su invito
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Risposta di Proper Pasty Company Ltd

Hi Paul,

Thank you so much! We're really glad to hear you enjoyed the pasties and that delivery went smoothly. Nothing beats a proper taste of Cornwall!

Warm regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Hi the recent two boxes of pasty’s I…

Hi the recent two boxes of pasty’s I purchased from you are fantastic one box of cheese and onion wich are really good and a box of assorted witch are great really enjoying them I thoroughly recommend them

26 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi John,

Thanks so much for the lovely feedback! We're really pleased to hear you're enjoying both the Cheese & Onion and the assorted pasties — great choices.

Your recommendation means a lot to us!

Kind regards,
The Proper Pasty Company

Valutata 5 stelle su 5

Birthday treat.

Ordered for a friend, very happy with service, good price for package, good delivery service and excellent products, everything was absolutely delicious 😋 thank you.

26 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi Rachel,

Thanks so much for your kind words! We're really glad to hear your friend enjoyed the pasties and that everything arrived as expected.

We appreciate you choosing us and hope to deliver for you again soon!

Warm regards,
The Proper Pasty Company

Valutata 4 stelle su 5

Lovely pasties and sausage rolls

Lovely pasties and sausage rolls, delivered on time and very well packaged

27 gennaio 2026
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Risposta di Proper Pasty Company Ltd

Hi Mr Skingsley

Thank you so much for your kind feedback! We're really pleased to hear you enjoyed the pasties and sausage rolls, and that everything arrived on time and well packaged. We look forward to your next order!

Warm regards,
The Proper Pasty Company

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