Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Leggi di più
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Quick delivery great pasties will definitely use again. My only comment would be, it's like a pasty lottery trying to match the pasties in the bag with the guide provided, would be great if indivi... Leggi di più
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I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Leggi di più
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Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Informazioni di contatto
Regno Unito
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Eccellente
2K recensioni
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Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Excellent service
Excellent service. Great tasting pasty’s haven’t tried the sausage rolls yet.
Would buy again. 👍
23 febbraio 2026
Risposta di Proper Pasty Company Ltd
Hi Angus,
Thank you so much for your lovely feedback!
We’re really pleased to hear you’re enjoying the pasties — hopefully the sausage rolls will be just as much of a hit when you try them!
We look forward to your next order.
Warm regards,
The Proper Pasty Company
Wow they were fantastic best ever will…
Wow they were fantastic best ever will definitely order again and still got the sausage rolls to try
23 febbraio 2026
Risposta di Proper Pasty Company Ltd
Hi Mrs Rayner
We’re absolutely thrilled to hear you think they’re the best ever! Hope the sausage rolls live up to the same standard when you try them.
We’ll be ready for your next order!
Kind regards,
The Proper Pasty Company
Wanted a good pasty,like i remember…
Wanted a good pasty,like i remember from childhood.
Great service. Will be a regular customer.
23 febbraio 2026
Risposta di Proper Pasty Company Ltd
Hi Rolea,
That’s lovely to hear — thank you!
We’re so pleased they brought back those childhood memories. There’s nothing better than a proper pasty done right.
We look forward to welcoming you back as a regular!
Warm regards,
The Proper Pasty Company
I initially bought from Pasties by Post…
I initially bought from Pasties by Post thinking it would be a one-off, but the Cornish pasties and sausage rolls were so good I have bought several more times and now trying different flavours. Loved the lamb one! Steak and chicken are next. I like the way the different pasties are marked for easy identification.
Buying is easy and delivery prompt.
27 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Joanne,
Thank you so much for your lovely review! We’re delighted to hear you came back for more — that’s the best compliment we could ask for
Great choice with the lamb (a firm favourite!), and we hope you enjoy the steak and chicken just as much. We’re glad you find the markings helpful too — we know how important it is to tell them apart easily.
Thanks again for your continued support — we look forward to your next order!
Warm regards,
The Proper Pasty Company
As good as a pasty brought from a Cornish bakery
Quality Cornish pasties arrive quickly, look and taste amazing.
they are as good as a pasty brought from a Cornish bakery the only downside is you don't have the sea as a back drop.
this is my second order and have tried pasties and sausage rolls, all amazing well worth a go and treat yourselves.
26 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Llyod,
Thank you so much for the fantastic review!
We love the comment about the sea backdrop — if only we could package that up too! We’re thrilled to hear this is your second order and that both the pasties and sausage rolls have hit the mark.
Thank you for your continued support, and we look forward to sending a little taste of Cornwall your way again soon.
Warm regards,
The Proper Pasty Company
Pasties by Post
These pasties arrived well packaged in ice bags and were well packaged. They do not come pre-cooked, so you have to bake them 180 (electric) for around 25-30 minutes. The pasties have chunks of meat and are moist when cooked. They are a good size and versatile with chips or vegetables. I will re-order again.
26 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Simon,
Thank you so much for your detailed feedback!
We’re really pleased to hear they arrived well packed and that you enjoyed the chunky, moist filling once baked. It’s great to know they worked well as part of a proper meal too.
We truly appreciate you taking the time to share your experience and look forward to your next order!
Kind regards,
The Proper Pasty Company
First Class Service
Very friendly. Efficient service. Items prepared well. Cannot fault them. Excellent service. From shop to customer - First Class Service.
26 gennaio 2026
Risposta di Proper Pasty Company Ltd
Hi Monica,
Thank you so much for such wonderful feedback!
We’re delighted to hear you found the service friendly and efficient from start to finish. “First Class Service” is exactly what we strive for, so that really means a lot to us.
We look forward to serving you again soon!
Warm regards,
The Proper Pasty Company
Brilliant very fast service and great food
Brilliant very fast service and great product. Amazing value for money.
27 gennaio 2026
Risposta di Proper Pasty Company Ltd
Hi Sarah,
Thank you so much! 😊
We’re really pleased you were happy with the speedy delivery and the pasties themselves. Amazing value and great taste is exactly what we aim for.
Hope to see you back again soon!
Kind regards,
The Proper Pasty Company
Genuinely the best pasties ever
Delicious pasties-great flavour and quality.
Excellent delivery service arrived as requested and still frozen!
27 gennaio 2026
Risposta di Proper Pasty Company Ltd
Hi Gill,
Thank you so much for your lovely review!
We’re delighted to hear you enjoyed the flavour and quality — and that everything arrived exactly as requested and still frozen. That’s just how it should be!
We look forward to your next order!
Kind regards,
The Proper Pasty Company
Risposta di Proper Pasty Company Ltd
Hi James,
Thank you so much!
We’re really pleased you loved the pasties and found them easy to cook. Great to hear they arrived well packed too — that’s exactly what we aim for.
Hope to see you back for more soon!
Warm regards,
The Proper Pasty Company
Pastry = rubbish
Pastry = rubbish (chewy, tasteless)
Fillings = so unclear as to what they were! The "signs/signals" were "🤷" - we picked fillings that, apparently, weren't even on the "guide"
26 gennaio 2026
Risposta di Proper Pasty Company Ltd
Hi Lynda,
Thank you for your feedback — we’re sorry to hear you were disappointed.
We have recently introduced a few new flavours, and we’re currently in the process of updating our identification leaflet to reflect these additions. It’s possible that the guide included in your box did not yet show the newer varieties, which may have caused some confusion — apologies for that.
Each pasty does have its own crimp marking for identification, and once the updated leaflets are rolled out, this should make things much clearer.
We appreciate you bringing this to our attention.
Kind regards,
The Proper Pasty Company
Easy to order arrived on the correct…
Easy to order arrived on the correct day and the food was fabulous and plentiful
26 gennaio 2026
Risposta di Proper Pasty Company Ltd
Hi Carol,
Thank you so much for your lovely feedback!
We’re delighted to hear everything arrived on the correct day and that you found the food fabulous and plentiful — that’s exactly what we aim for.
We look forward to your next order!
Kind regards,
The Proper Pasty Company
Fabulous tasty pasties and sausage rolls , cheese n onion rolls.…
Fabulous tasty and huge both pasties and sausage rolls and cheese n onion rolls .
Deliciously mouth watering 😋.
26 gennaio 2026
Risposta di Proper Pasty Company Ltd
Mrs Flight,
Thank you so much!
We love hearing that — fabulous, tasty and huge is exactly what we aim for! So pleased you enjoyed the pasties, sausage rolls and cheese & onion rolls.
Hope to have you back for more mouth-watering treats soon!
Kind regards,
The Proper Pasty Company
Risposta di Proper Pasty Company Ltd
Hi Dave,
Thank you!
We’re really pleased you enjoyed the pasties and that everything arrived on time. That’s exactly what we aim for!
Hope to see you back again soon.
Kind regards,
The Proper Pasty Company
Fabulous company
Fabulous company. I can't speak highly enough of the company. Excellent communication, perfect delivery, loads of choice 25 flavours plus loads of other items. We will be ordering again next month and for the foreseeable future. Thank you! We can have a little reminder of your beautiful county up here in Norfolk until we return again in July!! Danielle
14 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Danielle,
Wow — thank you so much for such a wonderful review!
We’re absolutely delighted to hear how happy you’ve been with everything — from the communication and delivery to the choice of flavours. It really means a lot to our whole team.
We love that we can send a little taste of Cornwall up to Norfolk to keep you going until your return in July!
We look forward to your next order — and many more to come!
Warm regards,
The Proper Pasty Company
Tasty!
Two deliveries in so far. Breakfast pasty was a real surprise, loved it. Lamb and mint has been a lifelong favourite of mine and these didn't disappoint. Trying the large proper Cornish tomorrow night instead of an expensive takeaway.
Delivery by DPD absolutely perfect as always.
Back for more soon 🤗
12 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Martin,
Thank you so much for the lovely feedback! We're thrilled to hear you've been enjoying the pasties—especially the breakfast and lamb & mint, two of our favourites too! We hope the Proper Cornish pasty hits the spot for your Friday night treat.
Warm regards,
The Proper Pasty Company
Great tasting pasties
I love these pasties and the name is well suited as they are proper pasties from Cornwall and I should know because I was born in Cornwall but have now moved away so these are a happy reminder of what a good pasty should taste like
3 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Vee,
Thank you so much for your kind words — they mean a lot, especially coming from someone born in Cornwall! We're so pleased to hear our pasties bring a taste of home and fond memories your way.
Kind regards,
The Proper Pasty Company
Avoid.
Paid for a pre 12 delivery and got notification that the delivery would be between 15:45 and 16:45 so the (birthday) parcel is now sitting on the recipients doorstep in the rain. It's just not good enough to use an unreliable courier (DPD). Absolutely will never trust ANY pasty delivery company again.
10 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Simon,
Thank you for getting in touch and sharing your feedback.
I’m sorry to see that your pre-12:00 delivery has not been fulfilled as expected. Regrettably, once the parcel is in the hands of the courier, the delivery is out of our control.
The pre 12 delivery should have been actioned at the DPD sortation office this morning when they processed your parcel. Unfortunately, this has not been honoured.
We will be raising this with DPD internally to understand why your pre 12 delivery was not followed, as this is not the level of service we expect from them.
In the meantime, we have refunded the pre-12 delivery fee to your original payment method. Please allow 3–5 working days for the funds to appear in your account.
We apologise again for the inconvenience and disappointment caused.
Kind regards,
The Proper Pasty Company
Just had one of your pasties
Just had one of your pasties. Absolutely delicious!!😋
9 febbraio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Sandra,
Thank you so much for the lovely feedback! We're thrilled to hear you enjoyed the pasty.
We really appreciate you taking the time to let us know — hope the rest are just as delicious!
Warm regards,
The Proper Pasty Company
Arrived still frozen and well packaged.
First time ordering from this company and pleased to say that they arrived ready to go into the freezer, still frozen and packed in an insulated box with freezer packs. We had one each for lunch and they were delicious.
31 gennaio 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Deborah,
Thank you so much for your feedback – we're really pleased to hear your first order arrived in perfect condition and that you enjoyed the pasties for lunch! We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
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