Thank you so much! I’m genuinely happy with my experience. The quality is truly outstanding, and your service and customer care are always excellent I really appreciate it
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Beautiful big corner sofa i love it so much!! Fantastic customer service from Sam, an amazing guy, helped me so much, especially with my circumstances was so understanding. Fast delivery, delivery gu... Leggi di più
L'azienda ha risposto
Delivered within original time slot that we were given but regularly advised, via phone calls, the eta. When it arrived the 2 men brought the sofa in and built it. Very efficient and polite. Will de... Leggi di più
I bought a u shaped sofa, I absolutely love it. The sofa was bigger than the size advised on the website and I was struggling to fit it in my living room, I messaged primal furnishings and someone cal... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Furniture collection to the residential, office and hospitality sectors. From ordering to delivery, your project will always be in the hands of our dedicated trade team, offering you the best customer service
Informazioni di contatto
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
As described and delivered quickly with…
As described and delivered quickly with good communication.
Lovey sofa but no cleaning info
verona corner 7 seater sofa
Absolutely beautiful corner verona 7 seater sofa , the 2 delivery guys put it all together in quick time and were lovely, friendly and helpful. Thank you
Amazing
Amazing. Great sofa and chairs fast delivery even though they don’t deliver to the Isle of Wight they went above and beyond and got it here. Great customer service answered me every time even after hours. Thank you. Very happy customer!
Excellent quick service good quality…
Excellent quick service good quality drivers very helpful fair prices
The furniture is great,comfortable and…
The furniture is great,comfortable and sturdy,the colours are perfect. I love the way it looks and feels,hope to get a good few years from the furniture. Delivery needs to improve,I am a driver myself and I would be mad as hell if I had been so late.
Awful dodgy company dont waste your…
Awful dodgy company dont waste your money or time. Customer service is terrible. Sofa is so uncomfortable the dog won't even lay on it.

Risposta di Primalfurnishings
Brilliant service
Brilliant service. I spoke to the man in the office a few times before I ordered, and he was very polite and helpful. The carnaby sofa is lovely and perfect for all the family to get on for movie nights! Thank you ❤️
Ordered my sofa on a Friday it was…
Ordered my sofa on a Friday it was delivered by the Sunday within the expected time slot.. delivery lads nice and polite. Nice quality sofa for the price we paid... very happy thank you.
Top class company
Top class company!
Customer service fantastic and delivery time was unbelievably quick.
Definitely use again !! Thanks
Lovely corner sofa
Lovely corner sofa. Delivery men helpful and put the sofa together very quickly. Really happy with the sofa and service received. Thank you
On observation after them leaving a…
On observation after them leaving a mark on the couch in clear site then no reply by asking about it

Risposta di Primalfurnishings
An excellent service from beginning to…
An excellent service from beginning to a very quick and efficient delivery
I bought a reclining sofa set off this…
I bought a reclining sofa set off this company last year, everything was great no problems at all at the point of sale. In August one of the recliners broke and later in the month the other recliner broke. I contacted the company on the 25th August to advise as the sofas were still under warranty. After a lot of broken promises of getting my sofas repaired on the 9th October someone finally came to my house. Carrying an electric drill? He spoke very little English and was clearly uninterested in helping, he asked if I had a screw driver (didn’t even bring this with him) he claimed to have fixed one sofa (even showed me it working) then said the other sofas cable had snapped-how does this even happen?? He then phoned I assume his boss speaking in a foreign language with lots of laughing. At this point I felt very uncomfortable in my own home (single mother with daughter) he said company will be in touch and try not to use the fixed recliner! (When he left recliner did not work so he has obviously used some techniques to make things look like they are working?. At this point I sent a video to the company showing that nothing was fixed and advised I would be taking matters further they did not even bother to respond. I am a single parent and a sofa is meant to last 12 months this company are cowboys!

Risposta di Primalfurnishings
Delivery men really nice polite and…
Delivery men really nice polite and helpful
The only thing is I put to pay in 3 installments and it says they are taking the full amount end of October??
Excellent service and prompt delivery
Excellent service and prompt delivery
Good quality furniture
Easy to deal with and very happy with…
Easy to deal with and very happy with quality of sofa
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