Thank you so much! I’m genuinely happy with my experience. The quality is truly outstanding, and your service and customer care are always excellent I really appreciate it
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Beautiful big corner sofa i love it so much!! Fantastic customer service from Sam, an amazing guy, helped me so much, especially with my circumstances was so understanding. Fast delivery, delivery gu... Leggi di più
L'azienda ha risposto
Delivered within original time slot that we were given but regularly advised, via phone calls, the eta. When it arrived the 2 men brought the sofa in and built it. Very efficient and polite. Will de... Leggi di più
I bought a u shaped sofa, I absolutely love it. The sofa was bigger than the size advised on the website and I was struggling to fit it in my living room, I messaged primal furnishings and someone cal... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Furniture collection to the residential, office and hospitality sectors. From ordering to delivery, your project will always be in the hands of our dedicated trade team, offering you the best customer service
Informazioni di contatto
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely sofas
Lovely sofas, was a bit worried about ordering as they were a great price but I'm made up with them. Ordered them on Monday and was delivered on the Thursday. A bit of a language barrier with the delivery drivers but all good on the end. Would definitely recommend 👌
Absolutely fantastic sofa
Absolutely fantastic sofa.
Setting a delivery date was a bit of a clart on but that was partially to do with a certain day I couldn’t do. It did take 14 days from order but they explained that it was the Christmas orders that were coming in.
I was given a time slot on 3-6pm and they didn’t arrive until 8.30pm. Usually that wouldn’t have bothered me but I’d been dropped in it by another company last month and I was getting anxious they wouldn’t come, especially because they were late.
I had nothing to worry about!
These guys were fantastic.
They were very respectful of my property and very polite - I offered them the use of my bathroom as I knew they had travelled far and I also offered them a drink, which on the third attempt, they took bottles of water!!!
The sofa is absolutely fantastic! Way better than I thought it would be and who cares if they were running late now!
I would highly recommend this company - I don’t want to sit on this sofa because it is that perfect.
5* so far from a person who complains when needed but also compliments the same amount.
Thank you.
Il try and leave a photo of said sofa if possible.
Great service and polite
Great service, delivery personnel very polite and professional thank you.
Great quality for the price
I have used this company 4 times now…
I have used this company 4 times now for different furniture items ,just had another sofa set delivered for another room ,I am so happy with the quality and service ,only took 3 days from ordering to get it delivered . Brilliant service! . Thankyou once again
Exceptional service
Ordered at 10:30am and the sofa had arrived by 7:30pm on the SAME day! Very pleased with the service provided.
Excellent product and service
Excellent product and service. The delivery people were very nice and helpful.
Amazing service
Amazing service! Delivery next day!! Outstanding effort from delivery drivers. Thankyou!!
Clear communication, speedy delivery!
Clear communication via chat line. Delivery quicker than stated time. The sofa is lovely!
Happy days!
Very good quality products just been…
Very good quality products just been mislead with the delivery but received within 3 days of purchas well recommended.
Excellent customer service great sofa.
Excellent customer service, great communication and support online with sizes and delivery times.
Sofa just delivered today, I am thrilled with it, it's a perfect fit, just what I wanted, the colour is really beautiful and the sofa is well made. Good value for money.
Delivery team were great and aftersales call was appreciated.
I am very very pleased I used this company.
Great service
Great service, communication was good with time and day of delivery. Would recommend and will be using them again.
Great service
Great service. Delivery driver and assistant were both very helpful. Love the new suite. Would highly recommend
Ok sofa, bad delivery service …
No contact about delivery was delayed and then moved forward with only a days notice.
Delivery drivers spoke little English and hard to communicate with them. It stated on most reviews the delivery team put the sofa together mine refused to unless I could pay cash which I didn’t have in the house when I asked them to let me check the sofa they ripped all the plastic open and piled the cushions up. Unfortunately I didn’t see till they had left the back supporting pillows are filled with squares of foam and bumpy so I will have to get the insides replace. For the money the sofa is ok I should have spent more for a better product.
Absolutely fantastic customer service…
Absolutely fantastic customer service iv ever experienced my sofa was delivered but was not the material I had hoped for this was changed to my specification without any questions asked this company could not do enough to resolve it I was kept informed everyday and my new sofa was delivered exactly how I visioned it the sofa is beautiful very comfortable and well made after delivery the nxt morning I received a follow up call just to make sure everything was to my likening if all stores were like these guys there would never be any complaints very very happy customer thank you primal furnishings
My new sofas are amazing ,was kept…
My new sofas are amazing ,was kept informed all the way ,they were delivered in 4 days of ordering the men who delivered them were so polite, definitely recommend to family and friends
Delivered within the 7-10 day window-…
Delivered within the 7-10 day window- very helpful and efficient with their delivery.
Sofa is exactly how it looks!
Excellent service.
Next day delivery fantastic service
Next day delivery fantastic service, thank you! Great saving on the sofa too!
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