Primalfurnishings Recensioni 

Absolutely shocking service. Recliner corner sofa made from cheap bits of off cut wood, the most uncomy solid sofa. None of it lined up when put together. They promised to send out a guy to repair it but he never showed. Promised to send out replacement sofa sections, never showed. Promised to give me a partial refund but again that never showed. Now I'm blocked on Facebook and WhatsApp.
I dont have any paperwork as i paid with Klarna.
In response to the reply.
Ive got the WhatsApp images that I sent to you.
I sold the sofa 2 weeks after your team where supposed to come and fix it.
You offered £100 refund after I'd sold it and that was the last message you sent me.
Ive sent you 30 messages on WhatsApp and not 1 reply sin e the refund was offered

Ordered on a Tuesday delivered on the Friday, fabulous service, nothing too much trouble. The sofa is so comfortable, the fabric is amazing and the customer service has been excellent.

The delivery was very fast and suportive team....Thank you but unfortunately it is low to the ground when sitting

The boys are amazing professional and ready to help, respect my property and they put toghether the sofa very quick,i recommend them and also your product, the sofa look amazing.Thank you PRIMAL.

Honestly the best sellers, communication was top tier from the start, delivery drivers were very professional and helpful. I would recommend this company to everyone, and the sofa is beautiful, soft, and very cosy. Best purchase of the year so far.

Perfect size, amazing

Fantastic service. The sofas are beautiful and were delivered on the same day of purchase (to my delight!).
The delivery guys were amazing, they unpacked the sofas and built them for me. They went above and beyond my expectations. I would not hesitate to use this company again.

Great customer service and communication. Very professional & quick delivery. Sofa was exactly as described and very happy with it. Would definitely recommend this company.

Great experience delivery was quick and the guys who delivered my sofa were lovely and very helpful getting it all set up for me!

The delivery guys were brilliant, no complaint there. The couch seems well built and the fabric, zips, seams etc are solid so far. However, it's nothing like it looks in the pictures. The seat "cushions" are rock hard foam, whereas in the pictures they're pillowy soft cushions. I really hope they soften with time but I'm doubtful! Then there's the smell. I understand new furniture comes with a certain smell, but this is so overpowering. I've had to take all the covers off and wash them but it hasn't helped because the smell comes from the foam and plastic cushion stuffing. Again, hoping it goes away with time! But it was only £700 and you get what you pay for, so I won't be requesting a refund or replacement.

Great sofa, very quick delivery. One very happy customer.

Very helpful good telephone manner

Dedicated Staff team, Friendly & Great communication with me as a Customer! Thankyou!

Great prices with a fast and efficient delivery service and was kept well informed about delivery

I ordered the sofa at Saturday and 4 days later this is arrived to my house. The team are so kind called me and after send me a text message. The delivery team was kind as well, they called me before they arrived and help us bring it in the sofa and assemblying us for this. So I have a great experience only. Thank you for the all staff.
The sofa is so good quality and very comfortable. I'm so happy I choose this sofa. The colour is brilliant.

Delivered within original time slot that we were given but regularly advised, via phone calls, the eta. When it arrived the 2 men brought the sofa in and built it. Very efficient and polite.
Will definitely use this company again and pass on recommendations to family and friends

Excellent quality sofa and super quick delivery. Highly recommend this company

Quick delivery, absolutely love my sofa!!!
Says 7- 10 days delivery i had mine in 4days and delivery men wer polite and helpful,

They put the sofa together and got paid for it but never took the boxes just walked over them. Very messy

Went above and beyond. The corner suite (verona 7 seater) looks better than it does in the pictures. Was delivered on a Sunday to. Extremely helpful and took away the rubbish