I had a great experience with Prezzee support, especially with Ethan who helped me resolve an issue I thought was impossible to fix. I no longer had access to my old phone number, so I couldn’t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Asmaa Soliman gave me exceptional customer service and explained the policy so well. This has made me gain trust in Prezzee, because initially I did not know what the outcome would be. I purchased th... Leggi di più
L'azienda ha risposto
Jessie made my experience great today & without her help I wouldn't have been able to buy what I needed. The company is doing a great job by helping customers that need help. Thank you again Jesse!
L'azienda ha risposto
The Customer Support team went above and beyond to locate my missing gift card. Chrystal worked like a detective and didn't slow down until she had found my card! The team's patience with and suppo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand. Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. With instant or scheduled delivery, you can buy and send retailer Gift Cards from Target, DoorDash, Macy's, Uber Eats, Adidas, Uber, DSW, Marshalls, Barnes & Noble, Ulta and many more. Prezzee also offers the Prezzee Smart eGift Card, a universal card that means your Giftee gets to choose how they spend it!
Informazioni di contatto
1411 Broadway, 10018, New York, Stati Uniti
- help@prezzee.com
- prezzee.com
4,8
Eccellente
5119 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Habiba was great
Habiba was great and got my account straightened out in minutes. Thank you so much Habiba!!! You made a stressful situation into a calm resolved problem
6 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Jennifer, thank you for your fantastic feedback! We're thrilled to hear that Habiba was able to assist you swiftly and effectively, turning a stressful situation into a resolved one. Her dedication to excellent service truly shines, and we'll make sure to pass along your gratitude. If you need further assistance, don't hesitate to reach out. We're here to help.
Risposta di Prezzee US
Hi Bonnie, thank you for your feedback! We're thrilled to hear that you received quick, polite, and professional assistance. Providing top-notch service is our priority, and we're delighted that your experience reflected that. If you need any more help, feel free to reach out. We're here for you.
Muy excelente me ayudo bastante muy…
Muy excelente me ayudo bastante muy amable
6 marzo 2026
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Risposta di Prezzee US
Buenos días Norma,
¡Gracias por tus comentarios positivos sobre Prezzee! Nos alegra saber que tuviste una gran experiencia.
Tu opinión nos ayuda a mejorar continuamente. Si necesitas ayuda o tienes alguna sugerencia, no dudes en contactarnos.
Agradecemos sinceramente tu apoyo.
Your customer service representative…
Your customer service representative Zach was very helpful he helped me throughout the whole process on getting my gift card that I purchased hopefully I can go through prezzee in the future keep up the great work
5 marzo 2026
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Risposta di Prezzee US
Hi Big Dale,
Thank you so much for the compliment about Zach!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
One of the best customer service reps…
One of the best customer service reps and service ever!!
5 marzo 2026
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Risposta di Prezzee US
Hi Heather,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
So patient and stayed with me until my…
So patient and stayed with me until my problem was completely solved. I'm not exagerating at all when i say this is the best customer service ive received in a very long time.
5 marzo 2026
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Risposta di Prezzee US
Hi Jennifer,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
Very efficient and pleasant
2 marzo 2026
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Risposta di Prezzee US
Hi Pacita,
Thank you for your kind feedback! 😊 We're glad to hear you found the service efficient and pleasant. We appreciate you taking the time to share your experience and hope to assist you again whenever you need us.
Great service and Maria was very…
Great service and Maria was very helpful and nice to me
3 marzo 2026
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Risposta di Prezzee US
Hi, Sharon! Thank you for your wonderful feedback! We're delighted to hear that you received great service and found Maria to be both helpful and nice. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations. If you need anything else, please feel free to reach out. We're here to help!
Jin was super helpful
Jin was super helpful, kind, and sweet. Understood the situation and helped with my issues. 100% recommend!
3 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Quay, thank you for your wonderful feedback! We're thrilled to hear that Jin provided you with such helpful, kind, and attentive service. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Rita Baking was excellent for giving me…
Rita Baking was excellent for giving me the service I needed in a very prompt and courteous manner. I really appreciate her for all her help in assisting me.
3 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Kesha, thank you for sharing your experience! We’re thrilled to hear that Rita provided you with the prompt and courteous service you needed. Your appreciation means a lot, and we'll be sure to pass along your kind words to her. If you need further assistance, don’t hesitate to reach out—we’re always here to help.
Great Customer Service
Marco was very helpful today. There was an issue with the app being outdated. I couldn't access my account. He helped me get the issue resolved.
3 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Renee, thank you for your feedback! We're delighted to hear that Marco was able to assist you effectively and resolve the issue with the outdated app. Your satisfaction is our top priority, and we'll make sure to pass along your kind words to Marco. If you need any further assistance, please don't hesitate to reach out.
Rita was very helpful
Rita was very helpful! I’m glad she was the person I was connected with! She resolved my issue with ease!
1 marzo 2026
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Risposta di Prezzee US
Hi Jessica,
Thank you so much for your lovely feedback! We’re thrilled to hear that your experience was a positive one and that your concern was resolved smoothly. We truly appreciate you taking the time to share this and are always here if you need any further assistance.
Rita helped me she was so kind.
2 marzo 2026
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Risposta di Prezzee US
Hi Karim,
Thank you for your kind words! We’re so glad to hear that you had a positive experience and that the support you received was kind and helpful. We truly appreciate you taking the time to share your feedback and are always here if you need any further assistance.
Ma was a lot of help
Ma was a lot of help! I thought I was out of luck when I accidentally deleted my gift card from my wallet.
2 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi there,
Thank you so much for the compliment about Ma!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Great customer service…
I've had to contact customer service twice since signing up for Prezzee, both time the representatives I've talked too have fixed the problems with my account. Great customer service!
27 febbraio 2026
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Risposta di Prezzee US
Hi Renee,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Ruth was extremely helpful
Ruth was extremely helpful, professional, kind and knowledgeable. It was a pleasure to work with Ruth. My issue was resolved very quick. I want to say Thank You Ruth and you really have excellent customer service skills!!!!!
28 febbraio 2026
Non scritta su invito
Risposta di Prezzee US
Hi Kendra, thank you for your feedback! We're thrilled that Ruth provided a helpful, professional, and kind service experience, resolving your issue quickly. We'll pass your praises along to her—her excellent customer service skills are a great asset. If you need further assistance, please reach out. We're here to help!
Jessie
Jessie was so patient with me very knowledgeable and detail step by step I didn't feel rushed at all and gave me all the time I needed very happy for a first time caller
28 febbraio 2026
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Risposta di Prezzee US
Hi Demetrius, thank you for your feedback! We're thrilled Jessie provided a patient and thorough experience. It's our priority to ensure customers feel supported. We'll share your kind words with Jessie. If you need further assistance, don't hesitate to reach out—we're here to help.
Great customer service
Maged was polite and very helpful with assisting me with accessing my gift card.
28 febbraio 2026
Non scritta su invito
Risposta di Prezzee US
Hi Carmeesha,
Thank you so much for the compliment about Maged!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jerry did great he took his time with…
Jerry did great he took his time with making sure I was able to get my gift card
27 febbraio 2026
Non scritta su invito
Risposta di Prezzee US
Hi there,
Thank you so much for the compliment about Jerry!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Great customer service
The agent helped me with patience and kindness. I was able to get my card in my wallet with his help and get the item ordered I needed ! Thank you so much Maged
27 febbraio 2026
Non scritta su invito
Risposta di Prezzee US
Hi Felicia,
Thank you so much for the compliment about Maged!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.