Minoan mixer ordered of website, acknowledged on 13th June and arrived in lovely box a few days later. Unfortunately unable to fit because some vital components were missing. Paperwork said the tap ca... Leggi di più
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Scopri cosa dicono le persone
Arrogance beyond belief. As much as the quality of Perrin and Rowe is high, my experience has been the worst. First, one of the taps had the wrong mechanism inside and had to be replaced. Secondly, a... Leggi di più
I am appalled by the customer service. After a two-month lead time, I received the items scratched, with the paint unevenly applied. I would not expect this at the price tag of £500 for a soap dispens... Leggi di più
I purchased 2 items both of which were advertised as ‘in stock’ one arrived next day fantastic Service and beautiful well made sink However the other item took 8 weeks! Not so good. The second item... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The number 1 approved on-line retailer of Perrin and Rowe taps in the UK, we have been an independent retailer of Perrin and Rowe taps for over 5 years and offer the complete Perrin and Rowe kitchen tap range at very competitive prices.
Informazioni di contatto
Unit 5A, Babdown Airfield Industrial Estate, GL8 8YL, Tetbury, Regno Unito
- 0117 330 2277
- info@premiumtaps.com
- premiumtaps.com
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Le persone hanno visualizzato anche
Shocking experience dealing with your…
Shocking experience dealing with your company. So bad that I had to go direct to the manufacturer. Ordered taps in March, was promised them in May, received in June!!!! No one was interested at all. Never again.
Ordered online and they came up with a…
Ordered online and they came up with a good price and delivered in a few days. Goods were in good order and as described. Very satisfied.
Great service
Great service, i even managed to order the wrong tap realising almost immediately, they sorted it all out for me and delivery was quick too.
Appalling customer service (or lack of)
I am appalled by the customer service. After a two-month lead time, I received the items scratched, with the paint unevenly applied. I would not expect this at the price tag of £500 for a soap dispenser and mini faucet. I immediately contacted the customer service, and after 4 days I've had no reply whatsoever. If this will be resolved I will update my review. Otherwise, I would recommend anyone else to shop somewhere else instead, as Just Perrin and other brands sell via other websites too.
PremiumTaps.com and sinks.co.uk Fraud / SCAM
I've lost my money - no confirmation email and no communication. Both companies are run by the same operator. Phone number is just a messenger service. they will never refund you and the goods will never arrive. you'll need to claim on your credit card like I did.
excellent service
very keen prices and easy ordering process, I placed my order at 2pm and correct goods arrived by courier at 11am next morning. Can't get better than that really. I assume this also applies to their sister site cutpricekitchens
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