Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Een order gedaan in november 2023 gedaan bij hun, netjes betaald.tot op heden niets ontvangen.deed meermaals een mail en via Messenger kreeg ik reactie en zouden het opzoeken maar dit was ook een leug... Leggi di più

Valutata 5 stelle su 5

Been using Pré for over 2 years now bought many hoodies/sweatshirts, T-shirts, shorts and jeans and every item I’ve received has been high quality clothes love em!! most recently bought some shorts an... Leggi di più

Valutata 5 stelle su 5

Wasn’t due to come till the Friday and arrived next day even after paying standard delivery. Fits well and love the colour/material of these bottoms. They are currently on sale so I’d Recommend anyon... Leggi di più

Valutata 5 stelle su 5

Bought a Nova jacket recently which arrived promptly. The large came up quite big so returned same day and exchanged for a medium which is perfect. The return process was also simple and efficien... Leggi di più

4,3

Eccellente

TrustScore 4.5 su 5

585 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(585)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Afzetterij

Een order gedaan in november 2023 gedaan bij hun, netjes betaald.tot op heden niets ontvangen.deed meermaals een mail en via Messenger kreeg ik reactie en zouden het opzoeken maar dit was ook een leugen.pure afzetterij!!!!

16 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Refund.

Wanted to return an item and emailed the company but no reply where as they said they will reply within 48 hours. I’m an existing customer and not happy at all with the company. Will never buy from here again.

20 marzo 2024
Valutata 5 stelle su 5

Been using Pré for over 2 years now…

Been using Pré for over 2 years now bought many hoodies/sweatshirts, T-shirts, shorts and jeans and every item I’ve received has been high quality clothes love em!! most recently bought some shorts and tshirt for upcoming holiday Will keep buying more look forward to new stocks

10 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5
Logo di Prè London

Risposta di Prè London

Hi, thank you for your review. After checking the delivery details with DPD and them sending proof of the delivery ie Gps location and also an image of the parcel being received, i can confirm you parcel was delivered and received on 23.01.2024

Valutata 5 stelle su 5

Great clothing and customer service

The Lucca Jeans look and feel great, brilliant quality. There was an issue with my DPD delivery and my original delivery was not made properly. The team at Pré sorted this, and sent out a new pair of jeans within days. Couldnt ask for anything better.

25 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

didn’t give me next day delivery as i…

didn’t give me next day delivery as i paid for it and when i emailed you didn’t even bother getting back to me
shocking experience won’t be buying from here again

23 dicembre 2023
Logo di Prè London

Risposta di Prè London

Hi Oscar,

Thank you for your review.

Please see below about how our next day delivery works, this information is on our website also.

You placed your order on Saturday 23rd December 2023, so you would not have received your order next day any way as the last delivery with DPD was Friday 22nd December 2023

We also put information on our website about Christmas Deliveries,
You did not receive a reply from us as our customer service was closed for the Christmas period.

Orders delivered next working day when placed before 2pm Monday - Thursday. (Excluding Bank Holidays)

Orders placed after 2pm will be dispatched the next working day.

EG: if you place an order Monday at 5pm, your order will then be dispatched Tuesday for delivery Wednesday.

Please note Saturday and Sunday is not classed as a working day.

This is not a guaranteed service and may take 1-2 working days for delivery.

Valutata 1 stelle su 5

Ordered an outfit

Ordered an outfit, asked if I wanted a refund or exchange for other top I agreed to exchange. Couple days later got an email saying I’ve been refunded. And still haven’t been refunded a week later

20 novembre 2023
Logo di Prè London

Risposta di Prè London

Hi There, thank you for your review. Unfortunately the last remaining size was sold before we received your response. In regards to your refund as stated in the email, refunds can take 3-5 Business days, business days meaning Monday - Friday (not including weekends or Bank Holidays) but may take longer depending on your bank.

Valutata 1 stelle su 5

Order came incorrect

Order came incorrect, item was sent back and I still haven’t received my refund.
The customer care team do not respond for 1-2 days !!

30 ottobre 2023
Logo di Prè London

Risposta di Prè London

Hi Shane,

Thank you for your review.

I would just like to point out that our customer service team do not operate on weekends. As you emailed on a Saturday, we did respond to you on the next working day which was Monday via email.

We also informed you that we have not received the return and to check your tracking information.

We do apologies that you received the incorrect sized item, this is down to a factory error.

Regards

Prè CS Team.

Valutata 5 stelle su 5

Top brand

Second pair of jeans from this brand. Excellent fit and quality reasonably priced too.

29 settembre 2023
Non scritta su invito
Logo di Prè London

Risposta di Prè London

Thank you for the great review!

Valutata 5 stelle su 5

New to the brand

Really like this brand, first time i bought anything Prè, really good fitting shorts, shirt and jeans and feels really comfortable too.

25 settembre 2023
Non scritta su invito
Logo di Prè London

Risposta di Prè London

Thank you for the great review!

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