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Valutata 1 stelle su 5

Awful customer care. I ordered 4 tops all sent back due to size I payed for first class delivery on the 23rd February and was delivered and signed for on the 25th February. However they are claiming t... Leggi di più

Valutata 5 stelle su 5

I just can’t compliment this brand enough. The bloke (didn’t quite catch his name, apologies) who runs the business/instagram couldn’t help me enough, took on board ALL of my questions and responded... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service communication is top notch. Messaged them about an item, they replied letting me know when it's in stock, they'll personally let me know too. Clothing is top quality stuff, perfect... Leggi di più

Valutata 5 stelle su 5

Polite and quickest online website return… Best and quickest online website return service I’ve experienced. I sent an email about VAT refund expecting to hear within 24 hours as Kalibres policy st... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

We specialise in minimalistic designs using only the highest quality fabrics available.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

569 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

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4,3

Tutte le recensioni

(569)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful customer care

Awful customer care. I ordered 4 tops all sent back due to size I payed for first class delivery on the 23rd February and was delivered and signed for on the 25th February. However they are claiming they have not received the items even though I have pictures evidence and a pin location of where the parcel was dropped. I Have spoke to a person called Harry who first responded when I asked how come I hadn’t been refunded and he claimed that they had not received the parcel however I have since sent him all the pictures tracking reference and mentioned that the Royal Mail have looked into it and the pin location says it was dropped and delivered to their location and so on and surprise surprise he has now gone silent after more messages from myself. I don’t normally write reviews however I have never really dealt with such a shambolic company. I have now got PayPal involved and hopefully I will get my money back. You can tell this is a small company just in the way they conduct themselves and it’s a shame cause through my own experience is that good service gains repeat business.

25 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Love the brand but they’ve not released…

Love the brand but they’ve not released nothing for months and have done zero stories or updates and Don’t do any stories looks like the owners are more concerned about their other company hera, shame as kalibre has huge potential to be the next Arne

16 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Awful quality and even worse service

Bought one of their men’s coats, awful quality and fit, returned it within a few days and had it signed for on the 10th Feb, (19 days ago) I’ve emailed them a couple of times and messaged them on instagram with no response and I’m non the wiser of what’s going on! Awful quality and awful service! Will not be going back and do not recommend. Also this is the first negative review I’ve ever written, I’m lost for words and the lack of customer service and felt compelled to write this because I’m not sure what else to do, to get my money back!! AVOID!

2 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Quality

Fantastic quality clothing. Been a customer of Kalibre for a while now and keep coming back!

Every product they produce is incredible. One of the best brands out there!

26 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent top

Bought a black open collar shirt a few weeks back which is stunning. Really good fit, comfy and just looks brilliant

26 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

I only ordered last night at 9:56 pm …

I only ordered last night at 9:56 pm and my delivery was here in less than 15 hours the next day ! which I didn’t expect so was a nice suprise, it did not disappoint! The material and quality is unreal I wish I ordered more than a twin set now amazing brand and will be ordering lots more in the future

Also even the attention to detail on email and packaging was spot on felt personal and a lot of care went into both 👌🏾
So glad my brother showed me your brand ! We are now both huge fans

20 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Quality and Service at…

Exceptional Quality and Service at kalibre

I recently purchased from them, and I am thoroughly impressed!

The quality and fit of their products are impeccable—truly, they have mastered their craft. Every item I ordered felt tailor-made, showcasing the excellence and attention to detail they put into their work. It's rare to find a brand that excels in every aspect of what they offer, but kalibre does just that.

Additionally, their customer care team is outstanding. They were not only helpful but also quick to respond, making my shopping experience smooth and enjoyable. It's refreshing to see a company that values customer satisfaction as much as the quality of their products.

For anyone looking for top-notch products combined with great customer service, I highly recommend kalibre. They’ve earned a loyal customer in me, and I look forward to my next purchase!

20 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great brand

Great brand, made multiple purchases from here and always received a great service and even better product!

Thank you

17 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Honestly the best fitting chinos I’ve…

Honestly the best fitting chinos I’ve ever owned. Going to have to reload in every colour. Well played guys 👏👏👏

24 aprile 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi, we are glad you like the como Chinos , thank you for taking the time to leave us a review .. it’s very much appreciated Wishing you a lovely day! KALIBRE Customer care

Valutata 5 stelle su 5

Ordered two Aintree Polos and two…

Ordered two Aintree Polos and two Luxury Cotton 1/4 Zips. Quality is unreal.

15 aprile 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi, thank you for taking the time to leave us a review .. it’s very much appreciated Wishing you a lovely day! KALIBRE Customer care

Valutata 5 stelle su 5

Great trousers!

Great fitting trousers. Smart, tapered (not skinny), clean aesthetic. Would recommend.

11 aprile 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi Edward thank we are happy to hear you love our como chino trousers. it’s very much appreciated !

KALIBRE Customer care

Valutata 2 stelle su 5

Poor returns service

No incentive to buy again from here after not offering an easy returns service and at cost to the customer. Not likely to buy from them again.

15 marzo 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi Darren , We are sorry that you feel this way, we do clearly advertise our returns policy on our website, we also require all customers to agree to our terms and conditions at the point of sale which also includes agreeing to our returns policy. We will take on your feedback and relay to the relevant teams as we are constantly reviewing our policies.

Thank you

Dominic Head of customer care

KALIBRE

Valutata 1 stelle su 5

Only giving a 1 star because 0 isn’t…

Only giving a 1 star because 0 isn’t available

Poor quality & sizes are way off

21 marzo 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi ,

Unfortunately this review isn’t consistent with your experience.

You was more than happy with the quality of the item until we refused to give you a exchange due to you contacting us for the first time 7 weeks after placing your order,which unfortunately left you outside the Returns / exchange policy by a considerable amount.

Thank you

KALIBRE

Valutata 5 stelle su 5

Great company and service

Great company and service. Clothing is all fantastic quality.

13 marzo 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi, thank you for taking the time to leave us a review .. it’s very much appreciated Wishing you a lovely day! KALIBRE Customer care

Valutata 5 stelle su 5

Great quality

Great quality, comfortable and breathable clothes! Highly recommend!

6 marzo 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi, thank you for taking the time to leave us a review .. it’s very much appreciated

Wishing you a lovely day!

KALIBRE Customer care

Valutata 5 stelle su 5

Humble and giving owner

Met the owner while on vacation and he was so genuine and kind. I approached him, asked where he got the shirt he was holding (because I’m always looking for clothes for my boyfriend) and he told me it’s from his clothing company. The next day we met him at the same spot and he ended up giving us a bag of clothes he used for a photo shoot. He was very humble, giving, and I really appreciate his kindness in gifting us some high quality pieces (I’m a seamstress and the stitching is very well done) thank you thank you thank you!

6 marzo 2024
Non scritta su invito
Logo di KALIBRE

Risposta di KALIBRE

Hi Julia ,

Thank you for the kind review,hope you like the clothing

Wishing you a lovely day!

KALIBRE Customer care

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