Very happy with the service I received. Couldn’t have asked for better. You never know what your insurance is like until you need to use them. I would recommend the post office.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have had Post Office Pet Insurance for my two dogs for several years. My dog Bonnie has lots of health issues and over the last year I have had many claims with the Post Office. They always pay prom... Leggi di più
I’ve been really happy with the service Post Office pet insurance has provided to date. Very good communication and timely with their claim payments.
I switched over to the Post Office from my previous provider as the quote was far better and I had the same benefits with a reduced excess. My cat recently became unwell and the communication from the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Post Office Pet Insurance
Scritti dall'azienda
About Post Office Pet Insurance
Post Office has supported communities across the UK for generations, and today we’re proud to help pet owners protect who matter most. Our pet insurance is designed to give customers confidence, flexibility, and support through life’s unexpected moments.
🐾 What we offer
Flexible cover options
Choose from a range of policy levels and types to help manage ongoing vet treatment and long term conditions.
Simple online claims
Customers can submit claims online quickly and track progress through an easy to use digital portal. Direct vet payments Where possible, we can settle approved claims directly with your vet.
24/7 veterinary advice
Access expert guidance through round the clock digital vet support, offering reassurance whenever you need it.
🧡 Why customers come to us
Post Office is a trusted UK brand with a long heritage in looking after customers. Together with our insurance partners, we aim to offer straightforward cover and a clear, supportive experience when customers make a claim or need help.
Post Office has supported communities across the UK for generations, and today we’re proud to help pet owners protect who matter most. Our pet insurance is designed to give customers confidence, flexibility, and support through life’s unexpected moments.
🐾 What we offer
Flexible cover options
Choose from a range of policy levels and types to help manage ongoing vet treatment and long term conditions.
Simple online claims
Customers can submit claims online quickly and track progress through an easy to use digital portal. Direct vet payments Where possible, we can settle approved claims directly with your vet.
24/7 veterinary advice
Access expert guidance through round the clock digital vet support, offering reassurance whenever you need it.
🧡 Why customers come to us
Post Office is a trusted UK brand with a long heritage in looking after customers. Together with our insurance partners, we aim to offer straightforward cover and a clear, supportive experience when customers make a claim or need help.
Informazioni di contatto
2nd Floor One New Change, EC4M 9AF, London, Regno Unito
- 0800 035 5157
- postoffice.co.uk/pet-insurance
4,5
Eccellente
601 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Speedy no hassle claim
Have only had our puppy for 3 months and had to have emergency vet treatment on a Sunday. I put in a claim that night and it was paid within a week with no queries.
8 novembre 2025
Risposta di Post Office Pet Insurance
Good morning Anna,
We're happy to hear that the claim process was smooth and efficient during a stressful time with your puppy. Thank you for sharing your experience with us.
Many thanks,
Post Office Pet Insurance Team
Have been with Petplan for a couple of…
Have been with Petplan for a couple of years but they have gone realy expensive I changed to Post Office has the monthly payment is much more competitve with a higher level of insurance
1 marzo 2026
Risposta di Post Office Pet Insurance
We appreciate you sharing your experience. We're happy to learn our pricing meets your needs with the higher coverage level.
Many thanks,
Post Office Pet Insurance Team
Insurance for new puppy
Very simple to arrange insurance for my new puppy. Happy with price and level of cover and Post Office pet insurance was recommended by a friend who has used this service
28 febbraio 2026
Risposta di Post Office Pet Insurance
Good morning Kare,
We're happy to hear arranging insurance for your new puppy was simple. It's great you're happy with the price and cover level, and that a friend recommended our pet insurance. Thanks for your positive feedback.
Many thanks,
Post Office Pet Insurance Team
Amazing insurance
6 febbraio 2026
Risposta di Post Office Pet Insurance
Good morning Du,
Thanks for your positive feedback. Please let us know if you need anything from us.
Many thanks,
Post Office Pet Insurance Team
Easy to use website
Easy to use website, price wasn’t the cheapest, but the reviews pointed to this being good cover, we changed from Petplan due to high increases in premium when we never claimed. Just hope that if we need to claim they are as good as the reviews say.
15 febbraio 2026
Risposta di Post Office Pet Insurance
Good morning Andrew,
We appreciate you choosing us and are glad our website was easy to use. We know price is important, and we aim to provide great value. We hope our coverage meets your expectations should you need to claim. Thanks for the feedback.
Many thanks,
Post Office Pet Insurance Team
Easy website to navigate, clear and precise details of coverage to suit my cat, very reasonably priced.
Very reasonable on price and conditions covered to suit my cat
18 febbraio 2026
Risposta di Post Office Pet Insurance
Good morning Susan,
We're happy our prices and coverage options meet your cat's needs. Thank you for your positive feedback, we appreciate it a lot!
Many thanks,
Post Office Pet Insurance Team
Superb service!
Claim submitted and approved in less than 12 hours.
23 febbraio 2026
Non scritta su invito
Risposta di Post Office Pet Insurance
Good morning Nicky,
We are happy to hear that your claim was approved so quickly! Thank you for sharing your positive experience with us, we appreciate it.
Many thanks,
Post Office Pet Insurance Team
easy web site to negoiate and good…
easy web site to negoiate and good price for insurance
18 febbraio 2026
Risposta di Post Office Pet Insurance
Good morning Keith,
We're happy to hear that our website was easy to use and that you found a good price. Thank you for your positive feedback!
Many thanks,
Post Office Pet Insurance Team
Extremely easy and efficient process
Extremely easy and efficient process. This was my first time claiming and I was pleasantly surprised at how easy it was!
20 agosto 2025
Risposta di Post Office Pet Insurance
Good morning,
We're happy to hear that your first time claiming was extremely easy and efficient! We appreciate you sharing your positive experience with us.
Many thanks,
Post Office Pet Insurance Team
Risposta di Post Office Pet Insurance
Good morning Bev,
We are happy to hear that you received great service and a speedy response. Thank you for your recommendation, we appreciate your feedback!
Many thanks,
Post Office Pet Insurance Team
Still cannot get an answer about my 2…
Still cannot get an answer about my 2 cats insurance or log in.
8 gennaio 2026
Risposta di Post Office Pet Insurance
Good morning Gerry,
We apologise you're having trouble accessing your account and insurance information. We're looking into this.
Many thanks,
Post Office Pet Insurance Team
Amazing customer service easy to use…
Amazing customer service easy to use portal and lovely people to deal with over chat or on the phone
20 agosto 2025
Risposta di Post Office Pet Insurance
Good morning Jack,
We're happy to hear that you found our portal easy to use and had a positive experience with our customer service team. Thank you for your kind feedback!
Many thanks,
Post Office Pet Insurance Team
Risposta di Post Office Pet Insurance
Good morning Sheila,
We're happy to hear that the online process and confirmation met your expectations. Thank you for sharing your positive experience with us!
Many thanks,
Post Office Pet Insurance Team
Risposta di Post Office Pet Insurance
Good morning Julie,
We're happy to hear that you found our product to be a great value and easy to use. Thank you for your feedback!
Many thanks,
Post Office Pet Insurance Team
Risposta di Post Office Pet Insurance
Good morning Christopher,
Thank you for your feedback.
Many thanks,
Post Office Pet Insurance Team
2nd dog discout
Have just added a second dog to this pet insurance, great product, excellent claim process, way cheaper than my quoted renewal would have been with other insurance and even more so with second dog discount. Very satisfied
30 gennaio 2026
Risposta di Post Office Pet Insurance
Good morning Mrs Robertson,
We're happy to hear that you're very satisfied with our pet insurance and the claim process! We appreciate you adding a second dog and are glad we could offer a more affordable option. Thanks for your positive feedback.
Many thanks,
Post Office Pet Insurance Team
Thank you post office
Amazing service, specially the 24 hours vet online ,
The claim process also its clear and i didn’t even make a-call every thing work on the time schedule
17 ottobre 2025
Risposta di Post Office Pet Insurance
Good morning Ahmad,
We're happy to hear that you found our service amazing, especially the 24 hour online vet. We're also glad the claim process was clear and timely for you. Thank you for your positive feedback.
Many thanks,
Post Office Pet Insurance Team
Risposta di Post Office Pet Insurance
Good morning Elena,
We're happy to hear that you found the claim process easy and the response quick. Thank you for your positive feedback, we appreciate it.
Many thanks,
Post Office Pet Insurance Team
Price easily insurance to work out and…
Price easily insurance to work out and value for money
28 gennaio 2026
Risposta di Post Office Pet Insurance
Good morning Stuart,
We're happy to hear that you found our pricing straightforward and a good value. Thank you for your positive feedback, it means a lot to us.
Many thanks,
Post Office Pet Insurance Team
Risposta di Post Office Pet Insurance
Good morning,
We're happy to hear that the setup on your phone was easy. Thank you for your positive feedback, we appreciate it.
Many thanks,
Post Office Pet Insurance Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.