Company doesn’t honor the warranty. Over the last couple of years I have purchased (2) 200ft hoses with sprayers. Works great until the sprayers begin to leak. The company states they offer a 10 year... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I purchased 3 pocket hoses two have leaks the third is still performing well although I would expect it to fail soon. We live in a mild climate no freezing or extreme heat these hoses have failed to m... Leggi di più
L'azienda ha risposto
Several pin hole leaks after a couple months, returned, got another, same thing. Gave up. Went with all metal hose. Much better. Al, you not representing a good product. Try it. You'll see.
L'azienda ha risposto
Quick response, excellent product. My new favorite hose. So much easier to use. This company if very community minded. Sent donation of hoses to our church community vegetable garden group, helpi... Leggi di più
L'azienda ha risposto
2,6
Scarso
185 recensioni
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Out of stock sprayer
The hose and sprayer are great, but I’ve been trying to order another sprayer for over a month and it’s been out of stock. When will there be more in stock?
31 ottobre 2025
Non scritta su invito
Risposta di Pockethose
Hello Lucy,
Thank you so much for your patience and kind words about our hose and sprayer. We sincerely apologize for the inconvenience caused by the Pocket Hose sprayer being out of stock. While we work hard to restock it as soon as possible, please know that you can use any standard spray nozzle with your Pocket Hose. If the sprayer has a ¾" connection, it will work perfectly fine.
We truly appreciate your understanding and support.
— Keith, Pocket Hose Support
I ordered several in one order verbally…
I ordered several in one order verbally on the phone two of the 50 footers and one normal one plus the free nozzles, and never received any hose at all. I kept waiting, Received no follow up, and I lost the phone number I called.
So, I have never tried to order them again.
Edward Jordan Gwynn, VA 23066.
28 febbraio 2025
Non scritta su invito
Risposta di Pockethose
Hello Edward,
We apologize for the inconvenience you've experienced with your purchase. We had sent a request to gather additional information concerning your order so that we could investigate this situation further. However, we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Worth every penny!
I love my pocket hose! I agree with all the other reviews. Light weight, doesn't kink and no leaks! Easy to put away. It has made my life a whole lot easier!
31 agosto 2025
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Risposta di Pockethose
Hello Deana,
Thank you so much for your wonderful review! We're thrilled to hear that our pocket hose has made your life easier and that you love its lightweight, kink-free design. Your feedback means a lot to us, and we truly appreciate your continued support.
— Keith, Pocket Hose Support
I used mine about a month and it sprung…
I used mine about a month and it sprung its first leak and it is a big leak .It isn’t any better than the one I bought a year ago I guess I’m going to find out how good your warranty is!!
31 ottobre 2025
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Unfortunately in less than one year my…
Unfortunately in less than one year my hose failed near the bib connection connected to to my water valve and sprayed water all over the place. The hose “shrunk” at this point for about 12-18 inches. Loved the hose but failed quickly
30 ottobre 2025
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Risposta di Pockethose
Hello Steve,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information concerning your order so that we could investigate this situation further. However, we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Love the hoses … but not the nozzles.
Love the hoses. Loved the nozzles for a while, but I no longer can get all the spray options. Will you replace the nozzles??? Both are very limited in what spray patterns I can use and were there for about a month, but no longer. Help please!
30 settembre 2025
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Risposta di Pockethose
Hello Vicki,
We truly apologize for the troubles you've been facing with the spray nozzle. Unfortunately, we haven't received any further details from you to address this issue precisely. We kindly ask you to contact our customer support at customersupport@pockethose.com. Our team is ready and willing to assist you to ensure satisfaction with our products.
— Keith, Pocket Hose Support
Great (until everything BROKE!)
When the hose (and nozzle) WORKED I loved it, but then the hose began a small pinhole leak about three feet from the nozzle end eventually erupting to make the hose unusable. Also the sprayer (which was the best I've ever used) had the cap pop-off and that became unusable. I looked up the return instructions but it required "original packaging" (who keeps THAT!?!) so I guess I'm out $100. I found a similar product at a discount store for 60% less and have had no problems. I'd hesitate to buy this hose again and that's a shame. When it was working it was impressive.
31 ottobre 2025
Non scritta su invito
Risposta di Pockethose
Hello Wayne,
We apologize for the inconvenience you've experienced with our products. We had sent a request to gather additional information concerning your order so that we could investigate this situation further. However, we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication.
We kindly urge you to directly reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further. Your satisfaction is our priority, and we will strive to resolve this issue as swiftly as possible.
— Keith, Pocket Hose Support
Another leak
I do love my pocket hose but the new one sent to me now has a leak in the middle of the hose. I took very good care of it so I have not idea why.
31 ottobre 2025
Non scritta su invito
Risposta di Pockethose
Hello Teresa,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information concerning your order so that we could investigate this situation further. However, we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
I have 4 of the white ones and they all…
I have 4 of the white ones and they all leak.The nozzles are the best part,very well constructed and easy to adjust,just wish the hoses were more durable.
30 luglio 2025
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Risposta di Pockethose
Hello Peter,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information concerning your order so that we could investigate this situation further. However, we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. We kindly urge you to directly reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further. Your satisfaction is our priority, and we will strive to resolve this issue as swiftly as possible.
— Keith, Pocket Hose Support
The company clearly tells about the…Product
The company clearly tells about the construction of the hose, with all the specs. It functions exactly as is
advertised. Swivel is great also. I purchased 3 and will buy more in the future for friends and family.
16 settembre 2025
Non scritta su invito
Risposta di Pockethose
Hello Mason,
Thank you so much for your wonderful feedback! We're thrilled to hear that the product and its features met your expectations. Your support means a lot to us, and we look forward to serving you and your loved ones again in the future.
— Keith, Pocket Hose Support
Love the pocket hose
Love the pocket hose. The original sprayer is a different matter. About 2 months after we received it, it start leaking. I think they re-engineered the sprayer because the ones on the web site look different.
1 novembre 2024
Non scritta su invito
Risposta di Pockethose
Hello Ed,
We're glad to know that you love Pocket Hose. However, we are very sorry to learn about the issue you're experiencing with the sprayer. We had sent a request to gather additional information but we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
We bought it at Wal-Mart
We bought it at Wal-Mart, it has 3 leaks in the hose. water goes everywhere but where it should go, we threw away the box it came in & the receipt so we can't take it back. it was 100 ft. length....very disappointed....
15 ottobre 2025
Non scritta su invito
Risposta di Pockethose
Hello Valerie,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information but we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Hose leaks in about 3 places. If not for that it is fine. Like the attachments.
Hose leaks in 3 places like the attachments. Review process is tedious
15 ottobre 2025
Non scritta su invito
Risposta di Pockethose
Hello Martin,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information but we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Very disappointed
After only a few months of use the nozzle was squirting water from the connector end making it totally useless. Had to throw it away. I have the 100 foot hose and after spending all that money, I thought I had a quality product. Had to purchase another nozzle from the hardware store. Very disappointed.
23 ottobre 2025
Non scritta su invito
Risposta di Pockethose
Hello Linda,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information but we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Risposta di Pockethose
Hello John,
We are truly sorry to hear about your recent experience. We reached out previously in hopes of gathering more details to better assist you, but it seems we did not receive a response. Please feel free to contact our dedicated customer support team at customersupport@pockethose.com. They are fully prepared and eager to assist you with any concerns you may have.
— Keith, Pocket Hose Support
You will not answer my question if you can put my hose on a hose reel.
Unable to get answer to my question
31 ottobre 2025
Non scritta su invito
Risposta di Pockethose
Hello Gerard,
Thank you for reaching out. We understand your concern and want to clarify that the Pocket Hose is an expandable hose. It is not recommended to use it on a hose reel, as this can affect its performance as well as its expansion and contraction abilities.
— Keith, Pocket Hose Support
I love the flexibility and ease of…
I love the flexibility and ease of storage. I have bought many connections as I have a tight connection with faucet close to ground. Only improvement would be selling the pivoting connector separately to reduce the degree of Jerry rigging necessary in small spaces. Thank you!
15 maggio 2025
Non scritta su invito
Risposta di Pockethose
Hello Annetta,
Thank you so much for your wonderful review! We truly appreciate your feedback and are grateful for your continued support. We're always looking for ways to improve, and your suggestion about selling the pivoting connector separately is very valuable to us. Thanks again for taking the time to share your thoughts!
— Keith, Pocket Hose Support
Purchased a set of two
Purchased a set of two, first time using the hose there are holes in the hose!!!
20 maggio 2025
Non scritta su invito
Risposta di Pockethose
Hello Michelle,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Sprung several holes after 1 week
Sprung several holes after 1 week. A total loss.
30 settembre 2025
Non scritta su invito
Risposta di Pockethose
Hello David,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Mixed feelings.....
I started with 2 hoses. One is in my backyard and has had a pinhole leak since the beginning. I inquired about it but it has not worsened and since I got no response to my inquiry on how to fix it, I have continued to use. My second hose is in the front yard and it gets more sun exposure it. When I went to use it about 3 weeks ago about a 2 foot section had split. So I thru it away. I have a regular high grade garden hose that I have had for several years - it still works great. I will not be purchasing any pockethoses in the near future.
UPDATE: 4/8/2026 - the second hose in backyard also split and I replaced with a regular store bought hose.
8 ottobre 2025
Non scritta su invito
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