PlushRugs Recensioni 661

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

We had a good experience with PlushRugs. I like the customer service which I had to contact regarding shipping. The one thing that was confusing is the Maersk tracking that we received which was not u... Leggi di più

Valutata 5 stelle su 5

rug was very well packaged/protected. Recently shipped items from various retailers are arriving with ripped boxes and occasionally "filthy" wrappings . This was only slightly dirty and as said very w... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Everything went well in ordering and receiving the rug in a timely manner. The quality seemed excellent, although I didn’t unroll it all the way because the pattern color wasn’t as right for my room a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was quite pleased with the variety of rugs on their website and was able to find exactly what I was looking for. Ordered two and one was not the correct shade. My customer service rep Megan Reetz... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di tappeti
  2. Negozio di tappeti e moquette

Informazioni su PlushRugs

Scritti dall'azienda

PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.

We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.

Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

661 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Wonderful experience!…

Wonderful experience with customer service, the rug arrived early, and we love it!

14 dicembre 2025
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Risposta di PlushRugs

Thank you so much for leaving us a review Susan. We are very thankful for the positive feedback about our team and your new rug!

We hope you have a Happy New Year!

- The PlushRugs Team

Valutata 1 stelle su 5

I never received the rug

27 novembre 2025
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Risposta di PlushRugs

Hey Robert,

I'm sorry about any issues with not receiving your rug! I do see here the rug you ordered was advertised as back-ordered at the time of order being placed and is expected to be back in stock around May of next year. Additionally an email was sent on December 1st confirming the current ETA for re-stock.

Please let us know if you have any other questions or concerns. We're happy to cancel the order if you do not wish to wait for the re-stock.

- The PlushRugs Team

Valutata 5 stelle su 5

Beautiful wool rug

After looking for a while for an affordable wool rug, I stumbled on PlushRugs. I’m always a bit hesitant to order something so large based on a picture online, but decided to take a chance. I’m so glad I did! The colors are just as beautiful as shown in the picture, and this rug completely transforms the look of my living room. I couldn’t be more pleased. Also, it was shipped very quickly & arrived well packaged.
I will definitely keep PlushRugs in mind for future rug purchases!

7 dicembre 2025
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Risposta di PlushRugs

Thank you so much for leaving such a detailed review Angela! We're so happy to hear positive feedback like this, reminds us we're doing something right!

- The PlushRugs Team

Valutata 5 stelle su 5

Fast delivery

The rugs that I ordered were back ordered on multiple sites. I was beyond ecstatic when I found what I was looking for on Plush Rugs. The rugs arrived within the week and packaged very well. I had a great experience and would recommend this business.

1 dicembre 2025
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Risposta di PlushRugs

Hello Lori,

This is wonderful feedback to receive, I'm glad we were able to get you the rugs when everywhere else showed out of stock! Thank you so much for leaving us a review.

- The PlushRugs Team

Valutata 5 stelle su 5

Beautiful rug

Beautiful rug, quick ship thanks!

21 novembre 2025
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Risposta di PlushRugs

Thank you for the review Susan, enjoy your new rug!

- The PlushRugs Team

Valutata 1 stelle su 5

Ordered and the delievery company…

Ordered and the delievery company called me and after 5 minutes I hung up . They called again tonight and was on hold for 20 minutes before an operator came on. They called me… they he told me the soonest it would be delivered was January 12th. Definitely would not have ordered if I new it was such a slow inconvenience to ship. Very disappointed.

1 dicembre 2025
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Risposta di PlushRugs

Hello Natalie,

Thanks for taking a moment to leave us a review. I am very sorry that your rug is taking longer than you'd originally expected to receive. We try our best to outline shipping timelines on our website, and it does sound like this particular lane for our carrier is taking longer than average. With both the major influx in shipments as well as the Christmas/New Years holidays happening within the average 7-10 business day lead-time, unfortunately it does sound like things are taking a bit longer than usual.

Please know if you're ever experiencing difficulty reaching the carrier by phone, please reach out to us directly, we are more than happy to assist with that communication so you are not left waiting on hold for extended periods of time.

If there's anything else we can do to make this better, please let us know.

- The PlushRugs Team

Valutata 5 stelle su 5

The rug we received was beautiful and…

The rug we received was beautiful and well made. We had a question before it arrived. We called the customer service number and was surprised that a real live person answered the phone and was so pleasant and helpful. Very rare these days. If there were six stars, I would have selected it.

24 novembre 2025
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Risposta di PlushRugs

Thank you for leaving such a kind review Dane! We hope you love your new rug. Please come back and shop with us again in the future :)

- The PlushRugs Team

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