We had a good experience with PlushRugs. I like the customer service which I had to contact regarding shipping. The one thing that was confusing is the Maersk tracking that we received which was not u... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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rug was very well packaged/protected. Recently shipped items from various retailers are arriving with ripped boxes and occasionally "filthy" wrappings . This was only slightly dirty and as said very w... Leggi di più
L'azienda ha risposto
Everything went well in ordering and receiving the rug in a timely manner. The quality seemed excellent, although I didn’t unroll it all the way because the pattern color wasn’t as right for my room a... Leggi di più
L'azienda ha risposto
I was quite pleased with the variety of rugs on their website and was able to find exactly what I was looking for. Ordered two and one was not the correct shade. My customer service rep Megan Reetz... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su PlushRugs
Scritti dall'azienda
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
Informazioni di contatto
644 Locust St, 66044, Lawrence, Stati Uniti
- (800) 239-9892
- info@plushrugs.com
- plushrugs.com
4,4
Eccellente
661 recensioni
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Le persone hanno visualizzato anche
Risposta di PlushRugs
Thank you for your review!
- The PlushRugs Team
Risposta di PlushRugs
Thanks for the review Lisa!
- The PlushRugs Team
Risposta di PlushRugs
Thanks for leaving us a review Gretta! We're thrilled you love your new rug.
- The PlushRugs Team
Love the rug and the customer service…
Love the rug and the customer service department. Definitely would order from them again.
27 agosto 2025
Risposta di PlushRugs
Thank you so much for your review, you've made our customer service teams day! It's always a delight to get positive feedback. Please come back and order from us again.
- The PlushRugs Team
Highly recommended.
I bought a rug from plush rugs online.
The next day, I realized that it wasn’t going to suit my purpose.
I canceled my order. The plush rugs rep couldn’t have been kinder. She canceled my order and refunded my payment immediately. No questions asked.
With Customer Service like that, I will buy from Plush Rugs again.
26 agosto 2025
Risposta di PlushRugs
Thank you so much for leaving a review! We will always try our best to accommodate requests like this. We hope to get another chance to earn your business in the future!
- The PlushRugs Team
Great selections and price ranges
Great selections and price ranges. Very happy with the 2 rugs I purchased.
24 agosto 2025
Nice rug, wrong color
I got the rug and it was very nice. The color was not what I expected. It was much more silver than I wanted. Very little purple. I had thrown away the packaging however so I felt I could not return it. I ended up giving it to my nephew. It was just wrong for my space
21 agosto 2025
customer service was great and delivery…
customer service was great and delivery was on time. love the area rug.
21 agosto 2025
The rug is so much nicer than expected
The rug is so much nicer than expected, great quality !
20 agosto 2025
Do your own research
As a business it's your job to continuously monitor your inventory to either remove or update the availability of your products. Not doing so and accepting a potential clients money to later come back and say upon checking you don't have it which is misleading and falsely advertising...especially if that client is counting on that product which you claimed to have had and was renovating on a large scale because of it! FYI The item at time I placed it said you had 1 left NOT out of stock, why would any7one leave that amount of $$ sitting for an item that's already had its expected restock date move more than once. It DID NOT say out of stock!
11 agosto 2025
Risposta di PlushRugs
Hey Cary,
I apologize for any inconveniences regarding the stock of the rug that you ordered. We completely understand how important this is when it comes to a large project. However, I have reviewed your order and I do see that at the time you placed the order, the item was advertised as out of stock with an estimated restock in February 2026. We still allow an order to be placed for back-ordered rugs as it allows our customers to have future stock allocated to their name. This does include taking payment at the time of the order, even for pre-orders.
I'm sorry things didn't work out this time and hope we get a chance to work with you again in the future.
- The PlushRugs Team
Great Experience Great rug
Easy to place order, rug arrived exactly as scheduled, packaged well, and the rug is beautiful! Looks lovely in my room.
8 agosto 2025
Order was as advertised and arrived in…
Order was as advertised and arrived in a couple of days with no issues!
7 agosto 2025
I really like this rug
I really like this rug. Arrived three days ago, and is now almost flat. Looks just as I expected. Price was great.
8 agosto 2025
Wonderful selection of great products
Wonderful selection of great products. Easy to order online and shipped promptly. Would definitely use PlushRugs again!!
8 agosto 2025
Delivered promptly and packaged…
Delivered promptly and packaged perfectly. I love the rugs and love the colors. Exactly what I wanted.
8 agosto 2025
Risposta di PlushRugs
Thank you for leaving us a review!
Risposta di PlushRugs
Thank you for your review William! Megan and Amber are the best!
- The PlushRugs Team
Nice quality and good price
7 agosto 2025
Risposta di PlushRugs
Thank you for taking the time to leave us a review. We hope you love your new rug!
- The PlushRugs Team
Great product!!
Great product!!! Rich and luxurious. Shipping was excellent and packaged well.
5 agosto 2025
Outstanding products & fast delivery!
Plush Rugs delivered exactly what I wanted and quickly! The rug I ordered was a better price with Plush Rugs than other vendors which was the first thing I was happy about. Then, I was happy again when my rug arrived quicker than expected and it was in perfect condition. Zero issues from placing my order to placing the rug inside my home.
5 agosto 2025
Fast service
30 luglio 2025
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