Plus Holiday Recensioni 

182
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Mike was fab, really helpful and found exactly what I was looking for within my budget. Patient and helpful. Would definitely use again.

Valutata 5 stelle su 5

I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The travel agent who’s name is Mike was very accommodating and he explained everything about the holiday package that easily to understand. He itemised the itinerary from picking up us at the airpor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked my first solo adventure for later this year so I was feeling quite anxious. Chatted with Mike at plusholiday and he answered all my queries and concerns. He was very helpful and even got me bre... Leggi di più

Dettagli dell'azienda

  1. Sito di raccolta di viaggi

Scritti dall'azienda

Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(182)

65 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

The booking was done very…Excellent service

The booking was done very quickly.Everything was as I wanted-dates,flights,hotels. Excellent service.

6 ottobre 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Elena Moskova,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Justin kept me updated every step of…

Justin kept me updated every step of the way.very professional service.

30 ottobre 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Margaret Mccluskie,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

very helpfull as im not very good with…

very helpfull as im not very good with computers

13 ottobre 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Dale Flitcroft,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Especially as we have a person travelling with additional needs.

12 ottobre 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Claire Walmsley,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Great service

Justin was very helpful with our booking and quick to respond to any queries

7 settembre 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Customer,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Just completed booking with Mike

Just completed booking with Mike, communication and information given was excellent.
Very helpful and easy to deal with. Looking forward to my trip see how that goes

3 settembre 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Steve Evs,

Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Great communication between myself and Mike

Great communication between myself and Mike. Thank you so much for taking the time to source our holiday.

31 agosto 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Yvonne Bailes,

Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Fabulous service by Ronald

Fabulous service by Ronald

12 agosto 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Hayley Blomfield,

Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Krakow visit

Booked a 3 night stay in Kakow. With Auschwitz tours. Great communication, Ronald was very helpful all through the booking. Smooth transaction. Thank you.

9 agosto 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Brian Cook,

Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

Mike is very helpful and understandable

9 luglio 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Lito,

You're very welcome!

Here at Plus Holiday, we are dedicated to ensuring that each customer enjoys a positive and effortless booking experience. We're thrilled to hear that you had this experience during your recent interaction with us.

Mike and our team are committed to making sure your holiday goes off without a hitch.

We can't emphasize enough how much we value your continued loyalty throughout the years. We always eagerly anticipate the opportunity to assist you and are looking forward to your upcoming holiday.

Thank you very much,

Best regards,
Plus Holiday

Valutata 5 stelle su 5

Justin look after our tour package to…

Justin look after our tour package to Rome and Venice. He managed to book the hotels near to Metro / city centre which help us to move around place to place with easy access of transport. Hotel was also very good and staff was friendly.
Only problem was Ryanair was almost 2 hour delay which is not in our control. our tour as from 1/7/24-6/7/24. the package was very good. Thanks . Johnson Pias

8 luglio 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Natasha Johnson,

You're most welcome!

At Plus Holiday, we are fully committed to providing every customer with a seamless and enjoyable booking process. We are delighted to hear that you had such a positive experience during your recent interaction with us.

Justin and our team are dedicated to ensuring that your holiday goes smoothly.

We truly appreciate your continued loyalty over the years. We are always eager to assist you and are excited for your upcoming holiday.

Thank you,

Sincerely,
Plus Holiday.

Valutata 5 stelle su 5

Justin was really fast and really…

Justin was really fast and really helpful, answer any questions really thoroughly

28 giugno 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Customer,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 4 stelle su 5

Ease of booking

Justin made it easy to book our break at a very competitive price. He paid attention to the requirements we set and put together a great two centre city break.

26 giugno 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Kevin Whitehurst,

You're most welcome!

At Plus Holiday, our main goal is to provide every customer with a seamless and enjoyable booking process. We are delighted to hear that you had a positive experience during your recent interaction with us.

Justin and the rest of our team are dedicated to ensuring that your holiday is stress-free.

Your continued loyalty over the years means a great deal to us. We are always excited to help you and are eagerly anticipating your upcoming holiday.

Thank you,

Warm regards,
Plus Holiday.

Valutata 5 stelle su 5

Just booked a three night trip to…

Just booked a three night trip to krakow through plusholiday, Justin Rigger was very polite and helpful in booking our trip, and also professional, thank you for all your help,
Geoff 👍👌

20 giugno 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Geoff,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 5 stelle su 5

I would thoroughly recommend this…

I would thoroughly recommend this travel agency (plus holidays). Justin Rigger managed to book us a package to Euro Disney which meets all our requirements.He was extremely helpful and professional. Justin was very patient when dealing with my requests and responded promptly. I really appreciated that he provided me with detailed information but did not pressurise me to make instant decisions. I would definitely use them again

7 giugno 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Varsha Patel,

Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 1 stelle su 5

I would avoid this company at all…

I would avoid this company at all costs. I'm not even sure I believe the other reviews are from genuine customers. Booked a trip to Krakow with Aushwitz tour included. Rang to arrange our transfer to aushwitz when we got there and the company knew nothing about it. I rang plus holidays to sort it out. They never returned my call so rang again to then have the phone put down on me. They never put the booking through to the tour operator in Poland so never got to go to the one place we actually went for. Ronald and Mike (not their real names I'm sure as they sound Indian) were dam right rude on the phone and a month later I'm still waiting for their supposed customer service team to refund / sort the situation out. Plus anyone thinking of booking you get no luggage allowance included not even a 10kg carry on small case! AVOID AT ALL COSTS.

9 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Misleading customers giving false information

We were told that there would be transport ( bus shuttle ) working from Novotel hotel to Disney Land paris all day through. We asked prior to pay them from the Plus Holiday agent that when we checked with another travel agent, they informed that Novotel Marne-la-Vallée does not have such bus shuttle, are you sure, and the agent said yes there is a bus shuttle and our package is included that. Once we arrived hotel in Paris, the hotel informed us that there is no bus shuttle. We need to take train. And she also warns the road is not really safe to walk from train station to hotel at night,.
Finally for 2 days with 2 adults 2 children we had to take train to go to Disneyland Paris and it cost us more than £50. Its been a month now, we emailed all the ticket details, emailed many times,called and even spoke to the agent, supervisor,
the manager or may be the Owner, still they did not return our money. Not recommending this travel agent to anyone. Giving customers misleading information.

11 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Had a fabulous trip to Krakow

Had a fabulous trip to Krakow. I found Ronald so helpful and patient particularly with paperwork as there was a lot to take in. Issues with return flight but this was not down to the company but with the airline. It did get sorted by Ronald so at least we didn't miss a day of our holiday

11 maggio 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Pamela Holloway,

Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Valutata 1 stelle su 5

Disappointed

Great response to messages and super easy booking. Mike was very helpful answering all my questions. However a few weeks before I am due to go and just after I made final payment, the flight from Glasgow has been cancelled. I have been offered flights from Edinburgh but still waiting for information and confirmation. Im unsure if this is a legit holiday now.

19 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

This is my first time booking

This is my first time booking, it all went very smoothly with Mike finding me a wonderful holiday and booking it all for me. Thank you Mike. Hope my holiday is a good one!

14 aprile 2024
Non scritta su invito
Logo di Plus Holiday

Risposta di Plus Holiday

Dear Andrea,

Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!

We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!

We hope you have a wonderful time away and that you book with us again in the future!

All the best,
Plus Holiday

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più