Mike was fab, really helpful and found exactly what I was looking for within my budget. Patient and helpful. Would definitely use again.
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Scopri cosa dicono le persone
I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering... Leggi di più
L'azienda ha risposto
The travel agent who’s name is Mike was very accommodating and he explained everything about the holiday package that easily to understand. He itemised the itinerary from picking up us at the airpor... Leggi di più
L'azienda ha risposto
Booked my first solo adventure for later this year so I was feeling quite anxious. Chatted with Mike at plusholiday and he answered all my queries and concerns. He was very helpful and even got me bre... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.
Informazioni di contatto
66 Park Way Ruislip Greater London, HA4 8NR, LONDON, Regno Unito
- 020 3475 3130
- customerservice@plusholiday.co.uk
- plusholiday.co.uk
4,6
Eccellente
182 recensioni
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Le persone hanno visualizzato anche
Ronald is Amazing
Cannot express how helpful Ronald is. This is the second City break since have booked with Ronald. He is thorough and so so patient. I ask so many questions but he is so accommodating. Plus Holidays, Ronald is an asset to your team. A big 10/10! 🤩
7 aprile 2025
Non scritta su invito
gary made booking our holiday so…
gary made booking our holiday so straight forwarsd he make sure all was in place
31 marzo 2025
Non scritta su invito
Terrible customer service…
We booked a 3 city break with flights & trains between Prague, Vienna & Budapest. All travel arrangements were good. However we specifically requested twin rooms in all hotels & prior to our trip, one hotel was changed as apparently the original hadn’t got twin rooms. On arrival at all 3, there was no request from plus holidays for a twin . The first hotel accommodated us whilst the others didn’t. We called Kate twice to try to sort it before we arrived at the next hotel. She wasn’t particularly helpful or friendly but assured us that she would call ahead & sort & get back to us. We heard nothing & phoned again to be promised a call back once she had spoken to the 3rd hotel, again no response & the 3rd hotel again only provided us with a double. Kate’s customer service was very very poor & we wouldn’t recommend anyone dealing with her which is a shame as it was good value for money.
13 marzo 2025
Non scritta su invito
Gary made booking trip easy
Gary made booking trip extremely easy. He was helpful and answered all our queries.
22 marzo 2025
Non scritta su invito
Risposta di Plus Holiday
Thank you, Norman Watkin, for your kind review! 😊 We're thrilled to hear that you found our service informative. Kate is always happy to assist with holiday package bookings and ensure a smooth experience. We look forward to helping you plan your next trip! ✈️🌍
Best regards,
Plus Holiday
Very help full Mike
7 marzo 2025
Non scritta su invito
Reservation
I would like to share my experience with a booking for Romania which was very fast and Ronald served me and he was very nice and patient with me now I am eagerly waiting for the tickets and to be able to go on my trip
4 marzo 2025
Non scritta su invito
Risposta di Plus Holiday
Thank you, Maria Nikitopoulou, for sharing your wonderful experience! 😊 We're thrilled to hear that Ronald provided you with fast and patient service for your Romania booking. Your excitement for your trip makes us just as happy, and we can’t wait for you to receive your tickets and enjoy your journey! ✈️🌍
Best Regards,
Plus Holiday
Excellent customer service and a very professional chat with Mike
Excellent customer service and
28 febbraio 2025
Non scritta su invito
Risposta di Plus Holiday
Thank you, Darren Smith, for your kind words! 😊 We're delighted to hear that you had an excellent experience and a professional chat with Mike. Providing top-notch service is our priority, and we truly appreciate your feedback! Looking forward to assisting you again. ✈️🌍
Best Regards,
Plus Holiday
Mike
Mike was extremely helpful We had lots of requests and he handled them all calmly and professionally. Thank you again Mike
11 febbraio 2025
Non scritta su invito
Risposta di Plus Holiday
Dear Valerie
Thank you for taking the time to share your review and leave such fantastic feedback about Mike. We’ll be sure to pass along your kind words to him!
Providing exceptional service is our top priority, and it’s always a pleasure to know we’ve met your expectations. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future.
Wishing you a wonderful trip and hoping to welcome you back for another holiday soon!
Best regards,
Plus Holiday
Booking all good but then they booked…
Booking all good but then they booked taxi in wrong pick up point. I have to pay for another taxi. So I will not miss our flight. I ask for refund because is there mistake. They made me wait and wait. Over 2 months later still no answer they are not even replying anymore. They could have just said no refund or give me partially refund in the beginning I will not given this bad review. But just made me wait then got ignore. Great customer Service not
18 gennaio 2025
Non scritta su invito
The booking process so far has been…
The booking process so far has been quick and easy. Just waiting to see if the trip is as good. Mike has been dealing with my booking.
30 gennaio 2025
Non scritta su invito
Risposta di Plus Holiday
Dear Emma
Thank you for taking the time to share your review and leave such fantastic feedback about Mike. We’ll be sure to pass along your kind words to him!
Providing exceptional service is our top priority, and it’s always a pleasure to know we’ve met your expectations. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future.
Wishing you a wonderful trip and hoping to welcome you back for another holiday soon!
Best regards,
Plus Holiday
Really good package and Jason was very…
Really good package and Jason was very helpful and patiently answered all of my questions. I'm very excited for the trip to Romania, it looks like a very good deal. Very quick and easy to book - definitely recommend!
8 gennaio 2025
Non scritta su invito
Risposta di Plus Holiday
Dear Miss Connolly,
Thank you for sharing your review and providing such wonderful feedback about Justin. We’ll be sure to pass along your kind words to him!
At Plus Holiday, we strive to deliver exceptional service, and it’s truly gratifying to know we’ve met your expectations. We appreciate you choosing us and look forward to assisting you again in the future.
Wishing you an amazing trip and hoping to welcome you back for your next holiday!
Best regards,
Plus Holiday
Quick booking
My parents wanted to make a quick booking for their Valentines vacation and Justin provided a wonderful service keeping me informed and updated . Thanks so much!!
6 gennaio 2025
Non scritta su invito
Risposta di Plus Holiday
Dear IVD D,
Thank you for taking the time to share your review and leave such fantastic feedback about Justin. We’ll be sure to pass along your kind words to him!
Providing exceptional service is our top priority, and it’s always a pleasure to know we’ve met your expectations. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future.
Wishing you a wonderful trip and hoping to welcome you back for another holiday soon!
Best regards,
Plus Holiday
Mike was very helpful and gave us a…
Mike was very helpful and gave us a great deal .. will
Be booking again next
1 dicembre 2024
Non scritta su invito
Risposta di Plus Holiday
Dear Customer,
Thank you for sharing your review and offering such wonderful feedback about Mike. We will be sure to pass along your kind words to him!
Our goal is to provide exceptional service, and it’s always rewarding to hear when we’ve succeeded. We truly appreciate you choosing Plus Holiday and look forward to assisting you again in the future.
Wishing you an amazing trip and hoping to welcome you back for your next holiday soon!
Best regards,
Plus Holiday
Same thing happened to me and my…
Same thing happened to me and my Daughter we got to krakow airport no taxi I'm classed as disabled and my Daughter has asthma . We waiting an hour for taxi before we got our own taxi . Will not be booking with these again and I'm looking to Abta and holiday insurance for compensation. Terrible treatment..
20 novembre 2024
Non scritta su invito
Thanks so much
12 novembre 2024
Non scritta su invito
Risposta di Plus Holiday
Dear Erminda Perdon,
Thank you for taking the time to share your review and provide such kind feedback about Ronald. We will make sure your thoughtful words are passed on to him!
At Plus Holiday, delivering exceptional service is our top priority, and it’s truly rewarding to know we’ve met your expectations. We greatly appreciate you choosing us and look forward to assisting you again in the future.
Wishing you a fantastic trip and eagerly anticipating the opportunity to help plan your next holiday!
Best regards,
Plus Holiday
Plus holiday disaster
Went with them to Krakow.
Due to flight timings we booked a transfer from airport to hotel. No one arrived!!! Searching airport got no results. Emergency contact number just rang. Ended up hiring airport taxi late at night at significant cost.
Calls to emergency contact number in next few got us nowhere. Ended up calling company. They called back to say taxi from hotel at 0300 was confirmed. Guess what? It didn’t! Ended up getting hotel to get a taxi
On return no response from company.
Shocking customer service.
Book with them with care.
Not getting my business again.
11 ottobre 2024
Non scritta su invito
Thank you so much Justin for all your…
Thank you so much Justin for all your patience and help, to make sure everything was perfect to meet our needs.
Very much appreciated and would definitely recommend.
5 novembre 2024
Non scritta su invito
Risposta di Plus Holiday
Dear Karen Cresswell,
Thank you for taking the time to share your review and your wonderful feedback about Justin. We’ll be sure to pass along your kind words to him!
Providing exceptional service is our goal, and it’s incredibly rewarding to hear that we’ve succeeded. We’re grateful you chose Plus Holiday and look forward to assisting you again in the future.
Wishing you a fantastic trip and hoping to welcome you back for another holiday soon!
Warm regards,
Plus Holiday
We were very pleased with the price of the holiday
We were very pleased with the price of the holiday and with Mike who was very professional and helped us to book our holiday
4 novembre 2024
Non scritta su invito
Risposta di Plus Holiday
Dear Sue Pye,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
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