Plum Diamonds Recensioni 335

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Renee and Kristy were beyond helpful and made me feel so supported during the process. They were very patient with me and helped me make the perfect custom engagement ring for my girlfriend. They were... Leggi di più

Valutata 5 stelle su 5

Great customer service, all my questions were answered day-of and were extremely helpful. When I had concerns about the arrival date of the shipping, they waited for me to confirm before moving alon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick to reply to all my questions, made the delivery process super easy for me as I’m always busy, and the ring is beautiful. Couldn’t be happier. Thank you guys so much!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere

Scritti dall'azienda

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

335 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Amazing experience!

Customer service was amazing through out the whole process. The ring was received exactly how I wanted it. If somehow my wife wants an upgrade in the future I’ll be coming back to Plum.

24 aprile 2026
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Risposta di Plum Diamonds

Thank you so much!! We would love to have you back - it means the world to us when customers want to return :)

Valutata 5 stelle su 5

This place checked all the boxes

This place checked a lot of boxes. Good options. Lab grown. Women owned. All great things, but what really struck me, the outreach and customer support. Last minute before shipping, I found out I would be home to receive it; called and boom, it was on hold for a few days until I got back. After arriving, had some concerns about my size of diamond, but their thoughtful considerations and helpful advice, I am thrilled with the choice. Company is leading with its best foot forward and standing by all the things they claim on their webpage.

13 aprile 2026
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Risposta di Plum Diamonds

Wow, thanks for such a powerful review! We appreciate when clients can see we really mean what we say - each client is personal to us! Thank you for taking the leap with Plum.

Valutata 5 stelle su 5

Plum was wonderful to work with

Plum was wonderful to work with! Their communication in getting the ring to us safely was much appreciated. It is beautiful beyond expectation! Cannot wait to see my son's future fiancée's (hopefully) reaction to this stunning ring!

15 aprile 2026
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Risposta di Plum Diamonds

We can't wait to see her reaction either - send pics! Congrats to the whole family - we're so glad you chose Plum!

Valutata 5 stelle su 5

I will forever recommend Plum to…

I will forever recommend Plum to whoever is looking for fine jewelry! 1) Tremendous communication, like seriously, top tier! Throughout the entire process they have been so fast to respond to any question or concern! 2) Quality product! Well made, ethically sourced, women owned and operated! 3) They make it easy! What could be (and usually is) a daunting task, they made it into a wonderful experience. Thank you so much!

7 aprile 2026
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Risposta di Plum Diamonds

Thank you Audrey! We're so appreciative that you cared to share, and so touched by your kind words! Thanks for taking the leap with Plum and please come back again :) Congrats!

Valutata 5 stelle su 5

Superior customer service and products

I thought that their consistent communication made the entire process extremely easy. Their attention to detail captured all the special touches that I wanted and the end product was flawless!

10 aprile 2026
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Risposta di Plum Diamonds

What kind words - we're touched! Thank you for sharing - hearing about your experience means a lot to us and future clients :)

Valutata 5 stelle su 5

Great Experience

Overall, the staff as a whole was extremely helpful for the whole process, answering my questions about any topic. I asked about payment options, stylistic ideas, and even shipping details, and I was not once treated rudely or left to wait. This was a very nerve-racking time for me, and the Plum Diamonds Staff did a wonderful job top to bottom.

25 marzo 2026
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Risposta di Plum Diamonds

Thanks so much for the kind words! We realize this process can be difficult and stressful for some and we do our best to minimize that, remove the overwhelm and aim to make it fun. We appreciate you giving us the opportunity!

Valutata 5 stelle su 5

Ease of shopping and comparing…

Ease of shopping and comparing different items. Prices are reasonable. Great communication and customer service. Overall the process was smooth. I would recommend.

30 marzo 2026
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Risposta di Plum Diamonds

We love hearing your experience with Plum went smoothly - goal accomplished! We appreciate the kind words and would love to work with you again.

Valutata 5 stelle su 5

Above and Beyond!

I was researching lab grown diamonds and which companies people had great experiences with, and I happened to see Plum Diamonds in Reddit with all great reviews. I looked them up and was thrilled to see how close they were to where I live.

I ordered the Try-On Kit first with a variety of settings and diamond shapes for my 10 year ring upgrade. I’m so glad I did because I went with a completely different style than what I originally was thinking about in my head.

I customized my ring setting, picked my diamond, and placed my order online. Communication from Plum went above and beyond. They reached out with every step of the process. They worked with me to have the ring dropped off at a secure location since I wouldn’t be home to sign for it.

A little more than 3 weeks later, I had my ring on my finger. And oh my goodness, it’s STUNNING! I can’t believe the quality, especially for the price. Ring shopping now is so different than it was 10 years ago, and had we known about Plum back then, we would’ve went with them originally.

10/10 recommend!!!

1 aprile 2026
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Risposta di Plum Diamonds

Eeek, we're so happy you loved your experience with Plum, and loving the ring itself is, of course, the cherry on top :)Thank you for caring enough to share your experience and please come back and visit us again!

Valutata 5 stelle su 5

There was a FedEx issue with shipping…

There was a FedEx issue with shipping and Josh from customer service provided genuinely the best customer service I’ve ever received from a brand. He was proactive, understanding, and fixed everything. Once the band arrived, it was gorgeous and I’m so happy with it. Thank you!

20 marzo 2026
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Risposta di Plum Diamonds

Yes, Josh is the best! He truly cares that each client gets the care they deserve and receives their packages on time in and in great shape. And of course...that they love their jewelry!

Valutata 5 stelle su 5

Everything was amazing

Everything was amazing, communication was great. She absolutely loves her ring would 100% recommend.

3 marzo 2026
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Risposta di Plum Diamonds

We so appreciate your recommendation! It feels good to know that we succeeded in making your experience a lovely one - thanks for sharing!

Valutata 5 stelle su 5

Exceptional Craftsmanship and an Outstanding Experience

I recently received the engagement ring, and I truly don’t have the words to express how impressed I am. It is absolutely perfect; beautifully crafted and even more stunning than I imagined. I’m confident she is going to love it.

From start to finish, the entire experience was exceptional. The communication, attention to detail, and overall level of customer care made the process smooth, enjoyable, and completely stress-free.

I’m incredibly grateful for the time and effort that went into both the ring and the service. It means a great deal, and I couldn’t be happier with my decision. I highly recommend them to anyone looking for both quality craftsmanship and a truly professional experience.

19 marzo 2026
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Risposta di Plum Diamonds

Wow, thank you so much! You expressed our goal as we start with each customer - to lower stress and to exceed expectations from the initial inquiry through delivery day and beyond. Thanks for giving Plum a try and for spreading the word.

Valutata 5 stelle su 5

Dream Ring Secured

Plum Diamonds made sure I got my partner's dream design and made the whole process so smooth. Can't recommend them enough!

16 marzo 2026
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Risposta di Plum Diamonds

Thank you so much! It was our pleasure and we appreciate that you trusted us in this process.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! I did a try on kit with them and will definitely be moving forward with them.

9 marzo 2026
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Risposta di Plum Diamonds

We would be honored to make your real ring! So happy the Find Your Diamond helped you find Plum!

Valutata 5 stelle su 5

Try-on Ring Kit

I love how they offer so many options for the try-on ring kit! As someone who didn't want to go into a shop, this was awesome. I would recommend the try-on ring kit to anyone!!

13 marzo 2026
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Risposta di Plum Diamonds

We LOVE hearing how helpful try on kits can be - and fun too! Thanks so much for sharing - we appreciate it!

Valutata 5 stelle su 5

matching my vision

I found the style I was looking for in an Instagram post I was put in touch with Kristy and Reene, they were a great help in getting me options of the stones I was looking for to match. The return policy, along with the yearly resizing and cleaning policy took away a lot of concerns.

5 marzo 2026
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Risposta di Plum Diamonds

Justin, we're so glad Plum's policies and service eased your mind enough to give us a try! We love having you as part of the Plum family now :)

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