Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più
L'azienda ha risposto
Renee and Kristy were beyond helpful and made me feel so supported during the process. They were very patient with me and helped me make the perfect custom engagement ring for my girlfriend. They were... Leggi di più
Great customer service, all my questions were answered day-of and were extremely helpful. When I had concerns about the arrival date of the shipping, they waited for me to confirm before moving alon... Leggi di più
L'azienda ha risposto
Quick to reply to all my questions, made the delivery process super easy for me as I’m always busy, and the ring is beautiful. Couldn’t be happier. Thank you guys so much!!
L'azienda ha risposto
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.
5 S Wabash Ave. Ste. 704B, 60603, Chicago, Stati Uniti
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Customer service was amazing through out the whole process. The ring was received exactly how I wanted it. If somehow my wife wants an upgrade in the future I’ll be coming back to Plum.

Risposta di Plum Diamonds
This place checked a lot of boxes. Good options. Lab grown. Women owned. All great things, but what really struck me, the outreach and customer support. Last minute before shipping, I found out I would be home to receive it; called and boom, it was on hold for a few days until I got back. After arriving, had some concerns about my size of diamond, but their thoughtful considerations and helpful advice, I am thrilled with the choice. Company is leading with its best foot forward and standing by all the things they claim on their webpage.

Risposta di Plum Diamonds
Plum was wonderful to work with! Their communication in getting the ring to us safely was much appreciated. It is beautiful beyond expectation! Cannot wait to see my son's future fiancée's (hopefully) reaction to this stunning ring!

Risposta di Plum Diamonds
I will forever recommend Plum to whoever is looking for fine jewelry! 1) Tremendous communication, like seriously, top tier! Throughout the entire process they have been so fast to respond to any question or concern! 2) Quality product! Well made, ethically sourced, women owned and operated! 3) They make it easy! What could be (and usually is) a daunting task, they made it into a wonderful experience. Thank you so much!

Risposta di Plum Diamonds
Awesome pendant for any Ohio state fan. Great quality and communication. Would highly recommend. Go bucks!

Risposta di Plum Diamonds
I thought that their consistent communication made the entire process extremely easy. Their attention to detail captured all the special touches that I wanted and the end product was flawless!

Risposta di Plum Diamonds
Overall, the staff as a whole was extremely helpful for the whole process, answering my questions about any topic. I asked about payment options, stylistic ideas, and even shipping details, and I was not once treated rudely or left to wait. This was a very nerve-racking time for me, and the Plum Diamonds Staff did a wonderful job top to bottom.

Risposta di Plum Diamonds
Ease of shopping and comparing different items. Prices are reasonable. Great communication and customer service. Overall the process was smooth. I would recommend.

Risposta di Plum Diamonds
I was researching lab grown diamonds and which companies people had great experiences with, and I happened to see Plum Diamonds in Reddit with all great reviews. I looked them up and was thrilled to see how close they were to where I live.
I ordered the Try-On Kit first with a variety of settings and diamond shapes for my 10 year ring upgrade. I’m so glad I did because I went with a completely different style than what I originally was thinking about in my head.
I customized my ring setting, picked my diamond, and placed my order online. Communication from Plum went above and beyond. They reached out with every step of the process. They worked with me to have the ring dropped off at a secure location since I wouldn’t be home to sign for it.
A little more than 3 weeks later, I had my ring on my finger. And oh my goodness, it’s STUNNING! I can’t believe the quality, especially for the price. Ring shopping now is so different than it was 10 years ago, and had we known about Plum back then, we would’ve went with them originally.
10/10 recommend!!!

Risposta di Plum Diamonds
There was a FedEx issue with shipping and Josh from customer service provided genuinely the best customer service I’ve ever received from a brand. He was proactive, understanding, and fixed everything. Once the band arrived, it was gorgeous and I’m so happy with it. Thank you!

Risposta di Plum Diamonds
Everything was amazing, communication was great. She absolutely loves her ring would 100% recommend.

Risposta di Plum Diamonds
Amazing and personalized service 2 times out of 2. Will be back for a 3rd!

Risposta di Plum Diamonds
I recently received the engagement ring, and I truly don’t have the words to express how impressed I am. It is absolutely perfect; beautifully crafted and even more stunning than I imagined. I’m confident she is going to love it.
From start to finish, the entire experience was exceptional. The communication, attention to detail, and overall level of customer care made the process smooth, enjoyable, and completely stress-free.
I’m incredibly grateful for the time and effort that went into both the ring and the service. It means a great deal, and I couldn’t be happier with my decision. I highly recommend them to anyone looking for both quality craftsmanship and a truly professional experience.

Risposta di Plum Diamonds
Plum Diamonds made sure I got my partner's dream design and made the whole process so smooth. Can't recommend them enough!

Risposta di Plum Diamonds
Excellent customer service! I did a try on kit with them and will definitely be moving forward with them.

Risposta di Plum Diamonds
The Plum team was so helpful and great to work with! The ring is perfect.

Risposta di Plum Diamonds
I love how they offer so many options for the try-on ring kit! As someone who didn't want to go into a shop, this was awesome. I would recommend the try-on ring kit to anyone!!

Risposta di Plum Diamonds
I found the style I was looking for in an Instagram post I was put in touch with Kristy and Reene, they were a great help in getting me options of the stones I was looking for to match. The return policy, along with the yearly resizing and cleaning policy took away a lot of concerns.

Risposta di Plum Diamonds
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