Plotpackers Recensioni 775

TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Eric was an amazing host, really nice person and helpful. He made all the travelling smooth and easy. I think the itinerary could be changed a little to maximise time spent in the locations rather... Leggi di più

Valutata 5 stelle su 5

I have been recently on a group trip to Brasil with Plotpackers and it has been my second group trip with this company already. I feel like the trips are very well thought through, offering a good va... Leggi di più

Valutata 5 stelle su 5

Love a Plotpackers trip! I have taken two trips with them, one to Iceland and one to India (very different trips!!) and both were well thought-out, packed with details, and with smart, attentive g... Leggi di più

Valutata 5 stelle su 5

I had such a great time in India, everything that was included in the trip was fantastic and kept us busy and there were optional activities as well that made the trip feel even better. Our guide Arvi... Leggi di più


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

775 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Vietnam

Eric was an amazing host, really nice person and helpful. He made all the travelling smooth and easy.

I think the itinerary could be changed a little to maximise time spent in the locations rather than travelling in the day however.

24 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I have been recently on a group trip to Brasil 🇧🇷

I have been recently on a group trip to Brasil with Plotpackers and it has been my second group trip with this company already. I feel like the trips are very well thought through, offering a good variety of experiences. What I most liked about it was the opportunity to get to know also some local places and connect to the people there. One of them being our guide Julio L., who did an amazing job! He took such good care of us, was so loving and caring and attentive to every little detail, while showing us around the beautiful state of Rio, thereby not only being our guide but a real friend to us!
I can totally recommend! :)

14 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

India 2026

Had an amazing time in India with plotpackers! Our guide Arvind (papa duck) was amazing and super helpful and fun. I enjoyed every minute :)

6 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

No flexibility in exceptional…

No flexibility in exceptional circumstances – very disappointing

I booked a trip with Plotpackers, but my flight with Qatar Airways was cancelled due to the current geopolitical situation. As a result, it became practically impossible for me to reach the destination (Maldives) in a normal, safe, and reasonably affordable way. You cannot promote yourself as a “budget travel company” if you expect the customer to spend thousands of euros extra to get to the destination.

Despite these exceptional circumstances, Plotpackers refuses any form of refund or reasonable solution. They strictly rely on their terms and conditions, without taking into account that the trip has become effectively unfeasible for me.

They state that the trip is still “going ahead,” but that is irrelevant when, as a customer, you can no longer reach the destination in a realistic way. Alternative routes are significantly more expensive and uncertain, making the trip unreasonable to carry out.

What disappointed me the most:
- No flexibility in exceptional circumstances
- Strict reliance on terms without considering the real situation of the customer
- No attempt to offer a reasonable solution (such as rescheduling or partial refund)

This gives the impression that all risk is placed entirely on the customer, even in cases of force majeure.

I would strongly advise future travelers to think carefully before booking, especially if your trip depends on international flights.

Very disappointed with how this has been handled.

1 aprile 2026
Non scritta su invito
Logo di Plotpackers

Risposta di Plotpackers

Hi Isa,

Thank you so much for sharing your feedback. We completely understand why the current circumstances have been so difficult, and we're very sorry for the stress this has caused.

We have already been in direct contact with you over email, but if you'd like to discuss anything further, we're always happy to continue the conversation.

We completely understand that your concerns are really about the journey itself and the wider situation affecting flight routes. As flights are not included in our packages, any disruption relating to airlines, routing, or airspace is unfortunately outside of our control. While we genuinely appreciate how frustrating this is, airlines have been continuing to operate alternative routes where possible, and we did encourage you to explore those options as well as making a claim directly with the airline or through your travel insurance.

Regarding your request to reschedule or receive a refund, we completely understand why you're asking for this given the circumstances, and we truly wish we were able to say yes. However, as we were now within 90 days of departure, our Terms and Conditions do apply, which means bookings at this stage are non-refundable and non-transferable.

We'd love to share a bit more context here, because this is something we take very seriously. We work closely with small, local suppliers and teams on the ground who rely heavily on confirmed bookings like yours. These are often independent businesses and community partners in the Maldives, and once everything is arranged and paid for, they depend on that income to support their livelihoods and their families. Because of this, we have a real responsibility to honour those commitments and make sure the wonderful people who bring these trips to life are properly supported, it's a core part of what being a responsible budget travel company means to us.

We're really sorry that this isn't the outcome you were hoping for but if you'd like to talk anything through further, we're always here to help, please just reach out to us at info@plotpackers.com and we'll be happy to chat further

Warm regards,
The Plotpackers Team

Valutata 5 stelle su 5

Love a Plotpackers Trip!

Love a Plotpackers trip! I have taken two trips with them, one to Iceland and one to India (very different trips!!) and both were well thought-out, packed with details, and with smart, attentive guides.

One thing I liked about the Iceland trip, in particular, is that we had one Plotpackers-specific guide and then one country-based/local guide. I also loved the free time we had in Iceland.

Comparatively, we had ZERO free time in India. Which was fine since we saw so much. But if free time is important to you, do your research on the itinerary or others' experiences with that specific trip.

1 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I had such a great time in India

I had such a great time in India, everything that was included in the trip was fantastic and kept us busy and there were optional activities as well that made the trip feel even better. Our guide Arvind was excellent, he was very knowledgeable about every place we visited and helped us all out when we needed to find an atm or book extra activities.

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

India Golden Triangle 2026

Had the most amazing experience doing the golden triangle in India with Plotpackers. Everything was organized and planned out perfectly each day. Our guide, Arvind, made each of us feel safe and taken care of. He was exceptionally knowledgeable and kind! We could not have survived without him and our wonderful drivers. Thank you all for such an amazing trip!

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I had the most amazing time!

I had the most amazing time!! I came into this trip very unsure but I have never been so glad to have done something like this!

I have met the most amazing people and our tour guide Arvind was truly amazing! He was our bestie this whole trip and I wouldn’t have wanted to do this with anyone else!

Thank you guys for the best time!

5 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank you Papa Duck 🦆🦆

I had the best trip in India through plotpackers with our guide Arvind. He was so knowledgeable about the monuments we visited, he was so sweet and loved to get involved with the group it made the whole trip so special. I would 100% recommend booking this trip. Thank you Papa Duck 🦆🦆

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

love you papa duck !

papa duck ( arvind ) was the best guide ever! he made us all feel so safe and really looked after us all. he was informative while making it so fun. highly recommend to anyone wanting to travel india!!

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Golden Triangle 2026

Had the most wonderful tour with Arvind!! The bus drivers were great and navigated difficult roads with ease. Arvind was so helpful with all of our requests and when I didn’t feel well was quick and helpful to get me back to the hotel safely. I would recommend this tour to everyone :) Thanks for an incredible time

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Ena is the best!

Ena is honestly the best! She done everything possible to give us the best experience ever! Including making my birthday one to remember. Not only did she go out of her way to make sure I was with the best company to swim with whale sharks, she asked them to do everything possible to find one (we did!!) but she also got me the best birthday cake ever! We had a small group but the biggest memories! This made Ena become a friend as well as a guide! I will never forget the memories we have together and I really hope we get to do this again! The snorkelling as part of the trip was also so amazing we got to swim with turtles together and the day trip to the resort was great! We played lots of card games together and formed a bond that will never be broken. I honestly couldn’t thank Ena enough for making my dreams come true!!

19 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Appreciation of Jossy

I would like to express my appreciation for this Jossy’s work. She consistently demonstrates strong commitment and a professional attitude. Tasks are carried out carefully and efficiently, with quality always being a top priority.

She played a big role in making the trip truly unforgettable. We had an amazing time, and she took excellent care of us throughout.

14 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Peru, March 2026

I’ve just returned from the Peru trip with Plotpackers and overall had a good experience.

A huge part of that was down to our guide, Jossy, who was absolutely incredible. She went above and beyond every single day to make sure everyone was happy, informed, and getting the most out of the trip. Her energy, knowledge, and care really made the experience special.

The itinerary covers some unbelievable places and I’m so glad I went with Plotpackers, as it takes away the stress of organising and booking everything individually, and also gives you the opportunity to meet lovely, likeminded people.

The travel days can be very long and quite tiring at times, with a lot of time spent on coaches. While I understand it’s a big country and there’s a lot to see, it’s something to be aware of when booking. If you’re thinking of booking this Peru trip, I’d definitely recommend flying in/out of the country a few days outside of the Plotpackers start and end date, to give you time to relax and perhaps see a little more, as there is SO much to do in Peru! I flew home on the ‘dedicated’ last day as per the itinerary; the day after Machu Picchu - but I wish I’d stayed a bit longer to recuperate.

That being said, it was a brilliant trip overall, and this was my second Plotpackers trip (my first being Costa Rica, which I liked even more).

15 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Incredible Experience

Had the most incredible time with Renata in Brasil. She was so knowledgeable and reliable throughout the entire experience. It was awesome seeing her love for Brasil shine through throughout our trip! Will definitely do another trip like this.

29 marzo 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più