Pleo have been great from start to finish. The platform is incredibly easy to use, but if you ever get stuck with anything, (its so easy, Ive only ever got stuck once,) their team offer great assis... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeScrutton Street 32-38, EC2A 4RQ London, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Switching from using a traditional company credit card to Pleo has reduced our admin greatly. Pleo is very user friendly, easy to navigate and has some great features to reduce admin time furthe... Leggi di più
L'azienda ha risposto
Although we were sorry to lose Alice as our contact at Pleo, Fred has been fantastic in managing our account. He has taken the time to understand our business needs and helped us get the most out... Leggi di più
L'azienda ha risposto
We had about £8k stolen from our account after one of our staff members inadvertently added the card to his apple wallet. You wild have thought Pleo could integrate with this tech in this era, but no... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Azienda di software
- Azienda di software per la contabilità
- Servizi per le imprese
- Istituto finanziario
- Servizio di pagamento
- Rivenditore di software
Informazioni su Pleo - UK
Scritti dall'azienda
The business expenses solution that empowers your people to do more. Join the thousands of companies that trust Pleo to make paying for stuff at work easier.
Experience Pleo firsthand with our interactive demo and learn how it can transform your expense management in just 10 minutes.
Experience Pleo firsthand with our interactive demo and learn how it can transform your expense management in just 10 minutes.
Informazioni di contatto
Scrutton Street 32-38, EC2A 4RQ, London, England, Regno Unito
3,6
Nella media
225 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
easy and simple app to use
21 maggio 2024
Non scritta su invito
Risposta di Pleo - UK
Hello Skyfarer Ltd,
Thank you for the fantastic review! We are pleased to hear that you find the Pleo app easy and simple to use. We always strive to provide a user-friendly experience, and it's great to know we are hitting the mark with you. Should you need any assistance or have any suggestions, please don't hesitate to reach out.
Best regards,
Team Pleo
James OC was really helpful and quick…
James OC was really helpful and quick to answer my query. Big thanks!
15 maggio 2024
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Risposta di Pleo - UK
Hello Sam Kassim,
We're delighted to hear that James OC provided you with helpful and prompt service. Your satisfaction is our top priority, and we're glad it shows. If you need any more assistance, feel free to reach out to us.
Have a wonderful day. Best regards, Team Pleo
Customer Support without call line
I just ordered some additional cards for my employees. The avarage monthly spending through our card is around 30-40k £ and I swear the way they provide customer service is like prepaid top up telephone cards. I had some issues with the card orders, I have tried multiple times to reach them and there is no way you can connect to someone real. There is no phone number either. It takes half an hour to explain one simple thing. Great product without a support, they have to have a customer support line for sure
13 maggio 2024
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Risposta di Pleo - UK
Hi Kubilay,
We're really sorry to hear about your experience. We always strive to deliver excellent customer experiences but it sounds like we didn't live up to our own expectations here.
Any chance you could email me on soeren@pleo.io so we can solve the challenges you're facing?
Kind regards,
Soren
Easier life using PLEO now
Easily take pictures of my expense receipts - given reason for the spend and put them onto Pleo and how easy is that, anyone can do that. All expenses done in no time.
26 aprile 2024
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Risposta di Pleo - UK
Hello,
Thank you for taking the time to share your experience with Pleo. It's wonderful to hear how the simplicity of taking pictures of receipts and quickly categorizing expenses has made your financial tasks more efficient. We're committed to making expense management as straightforward and user-friendly as possible. Your feedback is greatly appreciated!
Best regards,
Team Pleo
Courteous staff
Nicklas was able to help with the issue I was facing and made sure to keep in touch during and once the resolution was found, I appreciated the courtesy
6 maggio 2024
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Risposta di Pleo - UK
Dear Dan,
Thank you for taking the time to share your positive experience. We're glad to hear that Nicklas provided you with the support you needed and that you appreciated the courtesy he demonstrated throughout the process. Your satisfaction is our top priority!
Warm wishes,
Team Pleo
Pleo have had funds held for a month
Pleo have had funds held for a month. Unable to withdraw, pay invoices or use card. They claim it is technical issue and would be resolved within 15 days.
Now a month in and still not fixed or any proper update.
But pleo have no issues when comes to taking they're monthly subscription fee. No technical issues with that side. They take money with ease.
If could give zero stars I would
UPDATE
Still unable to use my account yet PLEO have managed to take out they're montly subscription fee from my balance with no issues at all.
Absolute pathetic excuses from Support and constant lies.
Daniel
DJN CONSTRUCTION
17 aprile 2024
Non scritta su invito
Easy to use all the functions clear and easy to use
Easy to use all the functions of
2 maggio 2024
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Risposta di Pleo - UK
Hello Muhammad Ashraf,
We're delighted to hear that you find Pleo easy to use and that the functions are clear for you. Your feedback is greatly appreciated and it motivates us to keep our platform user-friendly. If you ever have any questions or need assistance, don't hesitate to reach out.
Have a good day. Best regards, Team Pleo
Good customer service
Good customer service, agent replied to my questions quickly.
20 aprile 2024
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Risposta di Pleo - UK
Dear Taste and Tour,
Thank you for taking the time to leave us a 5-star review. We're glad to hear that our customer service team was able to respond to your questions promptly. Your satisfaction is our top priority, and we're always here to help whenever you need us.
Warm wishes,
Best regards,
Team Pleo
Very smooth and customer service.
16 aprile 2024
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Risposta di Pleo - UK
Dear Kate,
Thank you for your feedback. We're pleased to hear that you've had a smooth experience with our service and customer support. We strive to maintain this standard and appreciate your recognition.
Best regards, Team Pleo
How good the company is doing to resolve problems from clients
My experience was great with the company because I had an issue and it was resolved as quickly as possible
8 aprile 2024
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Risposta di Pleo - UK
Dear Samuel Njoku,
We are happy to hear about your positive experience with us! It's great to know that we could resolve your issue swiftly and to your satisfaction. Providing timely and effective solutions to our clients is a priority for us, and we're glad we hit the mark for you. Thank you for taking the time to leave us a five-star review.
Best regards,
Team Pleo
weeks and weeks elapse
weeks and weeks elapse, and they have yet to review our documents so we can start to use the service. Numerous conversations with customer service agents...."we're looking into it...very sorry"
Maybe, just maybe someone will read this review....
15 marzo 2024
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Risposta di Pleo - UK
Dear Jon,
We sincerely apologize for the delay in reviewing your documents and the frustration it has caused. We hope that your issue has since been resolved, but if not, please directly contact our support team so we can prioritize resolving this matter. Your satisfaction and trust in our service are paramount to us.
Best regards, Team Pleo
Keeps your expenses in order and makes…
Keeps your expenses in order and makes life a whole lot easier. Very intuitive to use, can only recommend.
4 marzo 2024
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Risposta di Pleo - UK
Hi Jonas!
Thank you for your wonderful review! We're thrilled to hear that Pleo has helped you keep your expenses in order and made your life easier. If you ever need any assistance, feel free to reach out to us.
Best regards, Team Pleo
Great app and always improving
Innovative app, receptive to new ideas and always looking to improve. Antonia is a joy to work with
28 febbraio 2024
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Risposta di Pleo - UK
Hello James!
Thank you for your kind words and positive feedback! We're thrilled to hear that you find our app innovative and appreciate our continuous efforts to improve. Antonia will be delighted to hear that she has made your experience enjoyable.
Best regards, Team Pleo
Great customer service
Great customer service, always resolve any issues promplty
28 febbraio 2024
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Risposta di Pleo - UK
Thank you for your kind words! We're delighted to hear that you've had a great experience with our customer service team. Resolving issues promptly is always our top priority. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Team Pleo
It just makes expenses 1000% easier
I mean it just makes expenses 1000% easier. Before my Pleo, it was constant AMEX backlogging, receipt hoarding and a sometimes lengthy repayment process internally.
With my Pleo, it is instantaneous expense management and a way for both me and the company to in real time understand what is being spent and where.
I find it particularly useful when travelling to events as you can, in one place, understand the breakdown of what a trip has cost. From travel to food, from supplies to entertaining.
Couldn't go back to the old way now!
29 febbraio 2024
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Risposta di Pleo - UK
Dear Hb,
Thank you for your positive feedback on how Pleo has made spend management so much easier for you. We're delighted to hear that Pleo has streamlined your processes and provided real-time insights into your spending. It's great to know that you find Pleo especially useful when traveling to events. We appreciate your loyalty and are thrilled that you couldn't imagine going back to the old way.
Best regards, Team Pleo
We love Pleo!
Pleo's solution come at exactly the right time and totally understand what our client's needed in terms of a solution for their Teams!
We have used Pleo from the very early stage of our own business and our Team love it!
26 febbraio 2024
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Risposta di Pleo - UK
Hi Michael,
We're thrilled to hear that Pleo has been a valuable solution for your team! Thank you for sharing your positive experience with us.
Warm regards,
Team Pleo
Good Intergrations & Good Support Team
Have heard good feedback from clients who use this, and as an accountant can confirm the platform has good intergrations with Xero.
The support team are also very helpful and easy to get in contact with - a special thank you to Fred Gail for his support.
26 febbraio 2024
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Risposta di Pleo - UK
Hi Nathan!
We're thrilled to hear that you've had a positive experience with our integrations and support team, especially with Fred's assistance! We'll make sure he receives the praise. Thank you for your kind words.
Best,
Team Pleo
Not impressed with this company
Not impressed with this company. I wanted to close my account due to the £45.00 monthly fee. We needed a prepaid credit card for one of my staff to use. Fees just suddenly appeared. I tried emailing, but there was no response. I tried using the Close Account option online within the portal, but it doesn't work. I tried "chat to us", which also doesn't work. Generally, this company needs to get its act together, and I either start responding to their customers or close their doors. Don't ignore valuable customers.
23 febbraio 2024
Non scritta su invito
Risposta di Pleo - UK
Hi Carl-Darren,
We are really sorry to hear of your experience here which sounds really frustrating.
I have investigated and it seems as though you may have been on a different billing. Please look out for an email for one of the team to discuss this.
Additionally, the inability to chat to us seems to be a technical fault which should not have happened. One of the team has reached out to get to the bottom of this.
Hopefully we can sort this with you as soon as possible, and apologies again for this experience. We will be looking into where things went wrong to improve.
Thanks,
The Pleo Team
Good and easy to use
Good and easy to use. Overall a great platform to manage business expenditure, keeping it up to date in real time and avoiding the nee to collate receipt hard copies!
22 febbraio 2024
Non scritta su invito
Risposta di Pleo - UK
Dear Karandeep,
Thank you for sharing your positive experience with Pleo. We are glad our platform is delivering real-time spend management and simplifying your processes. Your feedback is invaluable to us.
Best regards,
Team Pleo
Risposta di Pleo - UK
Dear "NA",
We're delighted to hear that you find Pleo easy to use with simple instructions. Your positive feedback is much appreciated!
Best,
Team Pleo
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