Not really the M&G we expected had to walk ten minutes to airport building same coming back.Manchester you walk across road and your there!Apart from the walk you have to ring 30 mins before you get t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely brilliant service. Met at Airport, very friendly staff, called before flying into Birmingham and car was there for me. Hand shake and off I went. Can’t recommend highly enough. Hope I get f... Leggi di più
Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. S... Leggi di più
L'azienda ha risposto
Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Informazioni di contatto
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, Regno Unito
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
4,6
Eccellente
156 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly professional service
Friendly professional service that went above and beyond. Nothing was an issue or too much trouble.
2 luglio 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
Hi Victoria,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Really easy to book and not that much…
Really easy to book and not that much more than the inside car parks where you have to drag the cases to a shuttle bus or walk them to the terminal.
This was by far and away easier. Drop off and meet on both ends of holiday was faultless. Really good communication from the team. Car was washed and waiting for us even though we were delayed slightly. Took all the stress out of working out times. Just drove up. Unloaded car and went. Paperwork was completed with a full check of the car and mileage !!! Which you. Check and sign.
If you fly from Birmingham its worth a look.
We couldn't find a discount code. But for what we had it wasn't bad value.
2 luglio 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
Hi Charles,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Amazing service
Amazing service! They were on time for both departure & arrival! Effortless communication.
Car was left so clean! We also rrived home to 32c weather and they had left us bottles of water. It's the little things that make companies like this so amazing !
27 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
Hi Kerry,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Brilliant service
Brilliant service. Harry made sure car was waiting when we arrived and car was given a good clean. Will definitely be using again when we fly next
29 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
Hi Ian,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Outstanding service
Outstanding service. Great communication at the airport on arrival and car was waiting for us when we arrived back and was all cleaned for us. Harry the guy we met was so helpful and it was a pleasure to deal with him. Would highly recommend this company if parking at Birmingham Airport
29 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
Hi John,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
I had a great experience at Platinum…
I had a great experience at Platinum Valet. The staff made me feel very comfortable. The customer service was exceptional.
26 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
Hi Hemant,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received a superb service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Top class service
Top class service, very professional, would come back again.
20 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Really great customer service
Really great customer service. Would definitely use the service again!!
19 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Great experience all around
Great experience all around! Pick up was quick and easy, no waiting around and when my car arrived, it was clean, inside and out. Will definitely use again.
18 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
I arrived at the airport my car was…
I arrived at the airport my car was picked up by the company up on arrival the car was delivered to the airport nice and shiny, highly recommended amazing staff amazing services.
23 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Top Class Service
Great service from the moment of arrival, right to departure. There was no waiting around. First class! Would definitely recommend.
22 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing experience all round
Amazing experience all round. Staff were prompt, handover was seamless, and I left on my trip feeling sure that my car would be well taken care of.
13 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing service
Thoroughly impressed by this meet & greet valet service. The staff were professional, friendly, punctual and dressed smartly. It truly felt like a premium service which I would highly recommended to anyone.
17 giugno 2025
Non scritta su invito
Risposta di Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.