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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Plants By Post is my number 1 "go to" for top quality indoor and outdoor plants. I have consistently received plants of the highest standard in very strong and secure packaging and always in 3 - 5 wor... Leggi di più

Valutata 5 stelle su 5

I’ve used plants by post several times. Living in France , I.can gift a plant in the UK All my friends who have received a plant. ( especially recently a beautiful olive tree ) have been pleased an... Leggi di più

Valutata 5 stelle su 5

I bought a miniature rose - champage - in a champagne bucket style pot for my sister and brother-in- law when they celebrated their 30th anniversary. The rose arrived on the right day, is beautiful... Leggi di più

Valutata 1 stelle su 5

Would never buy from again, ordered a coffee plant and was advised a 3-5 working days for delivery. I finally receive a tracking number 2 weeks later, and after checking the tracking number for two da... Leggi di più

Dettagli dell'azienda

  1. Negozio per l'esposizione di piante

Scritti dall'azienda

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

383 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 28% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(383)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Beautiful quality plants

Took delivery of beautiful quality white impatiens. They arrived when expected, and the packaging is ingenious! Have already placed another order. Highly recommended.

11 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

26cm seasonal planted container

26cm seasonal planted container. Brilliant! Bought four to place outside for house sale photos. Came very quickly and extremely well packaged. All plants in full bloom and in perfect condition. Couldn’t ask for better. Great service, great plants.

11 maggio 2024
Non scritta su invito
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Risposta di Plants By Post

Thank you for your review it is really appreciated and we look forward to seeing you again soon.

Valutata 1 stelle su 5

Very poor customer service and really…

Very poor customer service and really poor communication
Below was the response when I quoted the information on their website
“ Yes you’re right but if they don’t work due to bank holidays we can’t can we ”

6 aprile 2024
Non scritta su invito
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Risposta di Plants By Post

As explained by email the standard shipping is 3-5 working days after ordering. Ordering on 28th March after cut off so effectively 29th March (bank holiday). Then no collection due to closure of couriers until Tuesday 2nd April. The parcels were delivered Friday 5th April meeting the delivery estimate. If we don’t of course we provide refund on postage or a discount as a goodwill gesture. I am sorry on this occasion you were disappointed.

Valutata 1 stelle su 5

One week late - I'm told to collect it myself from a shop

This is the first time I ordered from these people. My plant was supposed to be delivered on the 28th March. Today, on 3rd April, I get an email to say I can collect the plant from a shop. I bought this plant for a very ill friend who has just come out of hospital and has cancer. Thanks so much for such a rubbish service. I will never ever order from you again.

3 aprile 2024
Non scritta su invito
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Risposta di Plants By Post

Thanks for the feedback however on checking your order it was ordered via standard shipping not a chosen date. Also the recipients DPD preferences are not under our control. I am sorry no one was in to take the parcel and it went to a special shop. This parcel was not late and met the time frame paid for. In future please email as we like to resolve any issues that happen. Thank you

Valutata 5 stelle su 5

Unique Plants, Great Value

Another excellent delivery! Love this company... the plants are pretty, unique and reasonably priced. I e bought over 6 plants from this company over the years and they're really lovely. The last one was to my aunt and had really unique red leaves. The staff in the office are really helpful too!

26 marzo 2024
Non scritta su invito
Valutata 2 stelle su 5

Not worth what was paid.

Not worth what was paid.

My husband sent me the pineapple in seagrass basket, something you can buy from ikea for £8!…Some of the leaves don’t look healthy, all dry and crispy. £46.50 is outrageous for what was received.

10 marzo 2024
Non scritta su invito
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Risposta di Plants By Post

Thank you for your review it’s a shame you didn’t contact us first so we could put this right. Thank you

Valutata 2 stelle su 5

Disappointing customer service

I paid extra for delivery on a specific day, my daughters' granny's birthday, but the gift failed to be delivered. I had no communication from the shop to apologise or explain and I emailed them them that evening (3 days ago now) and still no response. It did get delivered the next day and she was very happy with them, but I know she would habe been disappointed not to receive them on her birthday, a fulfillment i paid extra for.

8 febbraio 2024
Non scritta su invito
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Risposta di Plants By Post

Hi Jessica have just looked at your email and responded I am sorry your parcel was delayed by a day. But we will put this right with you.

Valutata 1 stelle su 5

Was very disappointed

Was very disappointed. First time place an order as a house warming present. The lilac bush died within weeks. Incredibly disappoint

8 gennaio 2024
Non scritta su invito
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Risposta di Plants By Post

Hello please continue your email correspondence to resolve this situation we have replied asking for images and said we will sort this issue. Thank you

Valutata 5 stelle su 5

Impressive company

Can't fault Plants By Post for service, packaging and keeping me informed re delivery. Plants delivered on date requeste, in excellent condition. I have used the company since 2021.

17 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent quality

I recently bought a mind-your-own-business house plant from Plants by Post, it was the first time I'd used them and have been delighted with the service and the quality of the plant. It arrived quite quickly, very carefully packaged with no plant damage, and a very healthy and thriving plant. I like to give praise where it's due and it's due in this case. Can highly recommend and will be using this company again.

12 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

I am new to ordering plants by post and…

I am new to ordering plants by post and I am not a great gardener but wanted to brighten up my patio garden. I was absolutely amazed by the quality of the packaging of the plants. I ordered 5 plants and they all arrived in immaculate condition and ready to put straight onto my patio. Superb quality!!!

11 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Spathiphyllum Peace Lily

We ordered a Spathiphyllum Peace Lily for friends who had suffered a bereavement. The plant was lovely, just as described and the packaging was excellent. The note was also hand written which was a nice touch. It arrived on the day requested. Fantastic service.

16 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Fool me once fool me twice! …

Twice I have ordered from this company and twice they have failed to deliver on the day and time they were supposed to. Very very poor communication - literally have not responded to the emails I have been sending them.

Once, they are given the benefit of the doubt, twice they are given the cold shoulder. I will never order from them again!

17 febbraio 2023
Non scritta su invito
Valutata 2 stelle su 5

Plants Dying - no Reply - not happy

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no flowers after a few weeks. Was told they would be flowering but now mist of them are dead or dying. Emailed asking for refund or replacement but have heard nothing. Very disappointed and won't be buying from them again

21 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Appaling customer service

Appaling customer service. No answer at all when trying to make a return, despite trying to contact them 5 times over a few days, using 4 different means of contact. Not impressed. Doing this is not even legal.

5 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent quality plants..

Excellent quality plants and very quick delivery. My plants were very well wrapped for transit and arrived in excellent condition. I will (and have) ordered from this small business again 🌷🌺🌼.

4 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent

The plants I ordered last Spring were well packed, arrived quickly and were excellent quality. I have just ordered my Winter bedding as I was so pleased with my last plants.

2 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great service

Plants by Post are very local to me. I've been ordering compost for over a year now and often receive delivery on the same or next day. Great value for money. So helpful. Plants have been superb.

5 agosto 2021
Non scritta su invito

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