PlanHero® Recensioni 157

TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Overall, I am very happy with PlanHero. I am using it to post volunteer opportunities and track which shifts are filled or not. I find it intuitive to use and like the layout. I would love to see P... Leggi di più

Valutata 5 stelle su 5

PlanHero website is very friendly to use. Julie is amazing! Super supportive and timely in giving guidance on using the PlanHero website. Thank you very much Julie!

L'azienda ha risposto

Valutata 5 stelle su 5

PlanHero is the BEST sign-up tool available. The user interface is so clean and easy to navigate. Creating a sign-up sheet is a breeze (especially so for more in-depth sign-up sheets that require time... Leggi di più

Valutata 4 stelle su 5

PlanHero works well, though I still stumble around some, even after a couple of training sessions. It seems a bit difficult to edit individual signups even though I am an administrator on our account... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software
  2. Negozio di accessori per computer

Scritti dall'azienda

You shouldn’t need to be a superhero to organize groups. Whether it’s a school, nonprofit, faith organization, sports team, service club, or corporate group, it’s PlanHero® to your rescue. Our online toolkit makes it easy to get volunteers, signups for interviews/training/etc., and rosters organized quickly. Seriously simple group organizing. One login. No capes required.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

157 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Thankful

Thankful for this platform which was a wonderful way to keep people in the loop and praying.

14 aprile 2021
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Risposta di PlanHero®

Thank you for your kind words. We hope that the outcome you prayed for was realized. ❤️

Valutata 5 stelle su 5

Thanks for your help

Thanks for your help! I love knowing our PTO has such great support.

14 aprile 2021
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Risposta di PlanHero®

Our pleasure Jessica! Please reach out any time. Thank YOU for helping out your school with your volunteer work!

Valutata 5 stelle su 5

PlanHero is the BEST sign-up tool!

PlanHero is the BEST sign-up tool available. The user interface is so clean and easy to navigate. Creating a sign-up sheet is a breeze (especially so for more in-depth sign-up sheets that require time slots, multiple locations, etc) and the final form that volunteers see to sign up is clean and simple. So glad to have found PlanHero, it gives our sign-up sheets a professional look and feel while being super simple to use.

19 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

PlanHero review

Excellent platform - phone opt-in should be allowed to be mandatory on the gatherings tool though.

3 febbraio 2021
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Risposta di PlanHero®

Thank you for your review Winston! We very much appreciate your feedback. The mandatory phone number setting is available on our Signup Tool and our Club Tool.

Valutata 5 stelle su 5

Thank you, PlanHero!

When looking for a tool to meet the needs of our school program, I found that PlanHero was the only option with the flexibility we needed for scheduling. I am satisfied with the relatively easy and intuitive system, and their customer support is quick to respond, super friendly, and helpful beyond expectation!

9 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Unparalleled user friendly PlanHero Scheduling Tool for my business !

Thank you PlanHero for providing the most amazing, easy to navigate, scheduling tool. Our customers love it too.

The Scheduling Tool provides my business the flexibility and information I require to schedule personalized appointments with our customers. It allows our customers to browse the dates and times that work best for them, while freeing up my time that I used to spend texting and talking trying to find a suitable appointment that worked for everyone. I love it !

Also appreciated is the ease with which I can update hours or add on extra times.

The reminders sent to me enables me to know my daily agenda. For a specialized small retail business like mine, it is absolutely perfect.

30 dicembre 2020
Valutata 5 stelle su 5

Incredible customer service

Incredible customer service! I've asked many questions and recieve an immediate response with help on an important sign-up I'm working on for an important client project. This is truly the best user exerience I've had with this type of digital service.

10 dicembre 2020
Valutata 4 stelle su 5

It is too early to give a proper review…

It is too early to give a proper review as the event has not happened.
I found this platform relatively easy for the 1st time using it.

I think one needs to be able to select the time zone of the event while making the event. Right beside the clock. No ifs, and, or buts on that one. I made my invitation in a different time zone than where my event is and somewhere the tine zone was displayed incorrect. Someone from customer service did get back with me and showed me how to change the zone and the sign up appears to be fine.

I like how easily it is to use on both my computer and phone and how you can have multiple dates.

Not entirely sure on this compliment: It may be easy for the user to go in and cancel and change a time as well. I say this because someone wrote me through the platform that they signed up for an incorrect head count. When I went to go in a change it for her, she had already corrected the mistake.

That's all.

Hoping when I use it in the future the cost wot be too high.

Regards,
Courtney

17 novembre 2020
Valutata 5 stelle su 5

Planhero went above and beyond!

My company was looking for a quick and easy way to create a signup process for multiple internal events. Before we had even started the trial - I reached out to PlanHero on their chat tool on their main page to try to get some quick questions answered. Not only did they answer my questions, but they also jumped onto a zoom call with me and took the time to walk me through how to use the tool based on our company's specific needs. I've never experienced such wonderful customer service before! There was no pressure to force us to sign up, just a real interest in answering our questions and explaining the tool's different features. After we signed up for the trial, the team reached out again to provide helpful tips and tricks and to check in on how we were doing.
Overall it was that first great support interaction that made us feel that we could do what we needed easily and with minimal hassle. The tool itself is easy to use; I'm running multiple events with no issue and am enjoying the product very much. I highly recommend this tool and team.

15 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Great product

I own a small funeral home and was in need of a simple, cost effective tool to help us control attendance numbers to comply with NYS mandates. This has been everything I needed!! Great product for a great price...

9 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Highly Recommend PlanHero

We were in need of a sign up program for our church worship services (due to our provincial pandemic guidelines on how many people we could have gathered in our church). After trialing 8 different online sign up programs, PlanHero came out the clear winner for us! User friendly for myself in terms of setting up the sign up tool, as well as easy to use (even for some of our older, non-techy church members), it's esthetically pleasing, with no annoying ads, and great customer service is provided. When I did need a bit of assistance I was contacted immediately by email by a staff member, and once it was figured out what I needed, Julie gave me a phone call to ensure I knew how to solve the issue I was having! I highly recommend PlanHero.

9 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

I absolutely LOVE PlanHero

I absolutely LOVE PlanHero! I am the Communications Director of my church and was very disappointed in other sign-up programs that are available - due to look, ease of use, and cost.

Then I found PlanHero! After a trial run I found the perfect tools for our parish. The program works very well and is easy for our parishioners to manuever.

I also use this when helping our local police department plan community events and it is a big asset.

Most importantly, the customer service is exceptional! We had a glitch in one of our sign-ups a few months back. Julie was attentive to my concerns and worked hard with her IT people to fix the problem. She even created new sample sign ups for me to get a better idea of what would work best for my church. She went way above and beyond what I could have hoped for!

Needless to say, I highly recommend PlanHero.

8 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

PlanHero is very user friendly

PlanHero is very user friendly! It gave us a platform to allow my team to sign up to serve where they could easily see the needs vs. me needing to schedule them each week. I can set up multiple weeks within just a few minutes and they can sign up for multiple weeks all in one sitting. I can also sign up a team member if they verbally tell me. The monthly cost is reasonable and if I ever have any questions, the team has always gotten back to me very quickly.

6 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

5 stars for PlanHero!

In addition to PlanHero being an incredibly helpful and user friendly tool, I've been really impressed with the customer service. Shout out to Julie!

5 ottobre 2020
Non scritta su invito
Valutata 3 stelle su 5

Needs an end date for signing up

There needs to be an end sign-up time and date. And you should be able to look at deleted items - like a trash that you can retrieve old forms from.

2 settembre 2020
Non scritta su invito
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Risposta di PlanHero®

Hi Julie,

Many thanks for taking the time to review one of our Tools here at PlanHero. If we're understanding you correctly, you'd like to be able to set a cut-off date and time so that no more people can sign up for an event/signup after that point. If that is correct, that feature is indeed on our roadmap!

With regard to the ability to look at deleted items, we'd love to understand this a little better. If you have another minute or two to spare, would you kindly expand a bit on this for us? You can enter the information here on our Contact Page: https://planhero.com/contact/

Thank you!

Valutata 5 stelle su 5

It Works!

Helpful and courteous staff! Great accessibility. Easy to set up and use for author and end user!

12 agosto 2020
Non scritta su invito

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