pinsandaces.com Recensioni 

My wife bought me a TMNT mallet putter cover, however she didn’t realize I have a center shafted putter, and Thomas was very helpful in helping me swap it out for the center shafted putter model, he also found her order and provided me with a free return label.

My only nit I would provide is that for a Lab center shafted putter, there really should be a notch cut into the body of the cover instead of the lip going straight across, because the shaft is offset from the putter face. It still closes fine and it’s not really noticeable when sitting in your bag, but I would recommend that for version 3.0 down the line.

Quick responses friendly
Great direction to offered goods

Excellent response time!! Great products!!

Excellent communication. Liked that you reached out to me within seconds of me placing my order.

Great customer service.

Customer service was super responsive and effective in a way that you just don't see anymore. This gives me total confidence in using Pins and Aces again.

Customer service was very helpful. They went the extra mile to help me with my return/exchange. I am very happy and appreciative of all that they did for me. They have created a customer for life.

Best customer service I've experienced in a long time. Very little wait time. Staff is super helpful and accommodating to it's customers.

Allie was very quick to respond. I had submitted a survey to give some feedback and get 30% off as a bonus.
She replied very quickly but i had already purchased a couple of shirts from another popular site at 25% off.
Thanks,
Joe

I have not received a bad polo from P&A’s. They are such an up and coming brand. I love all of their products.

Quick and easy response. Got problem solved immediately. Thanks!

They answered my question,

The person I spoke to was very helpful and accommodating. He understood the issue and addressed it. Thank you for a positive experience.

I had a good experience dealing with the staff at Pins and Aces regarding tracking my order via Shop. It seems that the USPS reused tracking numbers recently that showed an order I had place on 6/9 had been delivered on 4/1. Quite impossible and confusing.
The staff at Pins and Aces looked into the problem and reassured me that my order was on its way to the proper address.

Smart fast answers to my questions. Information was accurate. Realistic conversation

There was an issue with shipping so I asked a question. Response was same day (Sunday) with a detailed reason for the mixup with an apology.

dc

Thomas went above and beyond. Y’all have a customer for life. I’ve already told everyone how great of an experience I’ve had using y’all, thank you.

The customer service/support is always my basis. Once I got past your bot, Allie was a great help. She was prompt, informative, empathetic, detailed, AND solved the problem. 5 stars + for that. Looking forward to receiving my goodies as expected.

Incredible team. Incredible merch quality. If usps didn’t have their hiccup with tracking numbers this would’ve been the easiest order.