Great customer service. It’s difficult to get a better experience in today’s business world and these guys are grade A. May god always bless you and your business. Thank you.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Due to technical issues on my part, it appears, I thought they had not responded to my email, call. But it appears they had, so with that being said, Finally made a connection via him leaving me a vo... Leggi di più
Great customer service! They really stand behind their products, and quickly addressed an issue I had. I'm happy to be a repeat customer
Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and did... Leggi di più
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
Very responsive customer service rep, resolved my issue quickly and to my complete satisfaction. Thank you 😊
Had some issues with golf bag
Due to technical issues on my part, it appears, I thought they had not responded to my email, call. But it appears they had, so with that being said, Finally made a connection via him leaving me a voice mail. Thomas was so nice and helpful. I have to agree with other reviews that customer service is awesome. Could not be happier.
Thanks for not using a stupid chatbot
I made a fairly casual complaint/comment/observation about being hounded to complete a purchase that i had already completed. I didn’t expect a response really. But I got a response and I think it was from a person, not a chatbot.
Great communication
Great communication, quick responses, and very friendly.
Pins staff Always respond in a timely…
Pins staff Always respond in a timely and professional manner and are top notch. This is why I continue to purchase and do business with them
Great CS
Answered my question and customer service was what I wanted
Best customer service!
Warranty Issue
Allie was very understanding and very helpful in explaining everything and how to take care of my issues.
I have been in contact with Pins and…
I have been in contact with Pins and Aces several times. They are aways professional, helpful, and punctual. Replies are usually quick. Wonderful company and great products. When ordering things are shipped fast.
Answered quickly
Answered quickly, no excuse. Told me what was up and resolved the issue
Great costumer service and a great…
Great costumer service and a great communication with warranty team. Definitely recommend pins and aces to my friends. Great products and over all a great company to purchase your golf products
Very helpful and true customer service
Very helpful and true customer service. Way better than others by far!!!
Use Plumber's Tape
The customer service representative solved my issue which was leaking rubber o-rings on an older model liquor stick. Just use plumber's tape!
New Gear!
The level of attention and customer service I received was above and beyond my expectations. Thomas guided me through the entire process, making everything completely seamless and stress-free. Thanks to his expertise, I was able to place a custom order with confidence, and it looks like it will arrive in time to meet my deadline.
Pins & Aces is an awesome company, and I can't wait to receive my custom bag! A huge thank you to Thomas for making this such a great experience. I'll definitely be recommending Pins & Aces to all of my buddies and anyone else looking for top-notch products and outstanding customer service.
Great service
TJ was very helpful and did a great job explaining products and future opportunities.
Totally unexpected they replaced my…
Totally unexpected they replaced my item. Very good customer service.
Pins and aces stand behind there…
Pins and aces stand behind there product and have great customer service.
Customer service is excellent
Customer service is excellent. Delivery was timely. Will buy again
Allie was responsive and accomodating
Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and didn't know it had expired, she was gracious enough to reissue the credit. Wonderful gesture. I will definitly keep Pins & Aces in mind for my next purchase of golf related items. Thank you.
Very friendly and cooperative reaction.
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