Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Unbelievably helpful. Ordered two king pillows, minor mix-up by me and received back sleeper pillows, not the side sleeper as I thought ordered. Wrote and inquired, given specific instruction... Leggi di più

Valutata 1 stelle su 5

I ordered what was supposed to be a hotel quality pillow. I researched for a long time, trying to find the equivalent of a pillow I had in a hotel. What I got was 2 pillows of substandard quality; fla... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I absolutely love this pillow. I’ve been having bad neck pain when I wake up and my chiropractor, suggested this pillow. Love them so much. I ended up buying two more for our camper.

Valutata 5 stelle su 5

The order shipped and was delivered in a timely manner. My wife had made a statement about the pillows we had in a popular Las Vegas Hotel Casino and it gave me the idea for Christmas. They are exactl... Leggi di più

Dettagli dell'azienda

  1. Negozio di biancheria da letto
  2. Negozio di casalinghi

Informazioni fornite da varie fonti esterne

Hotel Pillows at Pillows.com. Your source for hotel bedding, goose down pillows, feather pillows and hotel pillow collections.Sleep on our luxurious Pacific Coast Feather Company down pillows and find out why high quality down pillows will give you the...


Informazioni di contatto

  • South Valentia Street 2200, 80231, Denver, Stati Uniti

  • pillows.com

4,1

Molto buono

TrustScore 4 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(137)

39 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Still waiting to learn how to make my pillow perfect

I was really excited to finally have the perfect pillow after finding it every time I slept at a Hilton. I was impressed by how quickly it arrived and I like the values of the company. However, after sleeping on my pillow for multiple nights, I sent an email to customer service asking for advice. I have been fluffing it up every which way and by the middle of the night it is super compressed and leads to neck pain. I have not received a response to my email and I have since stashed this pillow. It was really hard for me to spend $100+ on something like this, but my husband reminded me that we sleep a lot in our lifetime and it's really important to get the best rest possible. I am still hopeful that I will someday.

13 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

WOW the customer service received by…

WOW the customer service received by rep was nasty - has nasty tone and does not do her job she mentions one price but bills you the next - does not send return labels so you can miss out on your 90 days exchange nasty company -

12 gennaio 2026
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Dear Potential Future Customer reading this review, at Pillows.com, we strive to make sure our customers are satisfied which is why we offer a generous sleep better guarantee. We will work with you to make sure you get the pillow of your literal dreams. However, if you decide to lie to take advantage of us, curse and use fowl language about our moms and threaten our families, yes, the customer service will end abruptly. However we love our customers and the instances that someone harasses our representatives is as rare as this negative review.

Valutata 3 stelle su 5

The pillow is a too soft

The pillow is a too soft. Not what I expected.

11 gennaio 2026
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Sorry to hear your pillow is too soft, please email sleepbetter@pillows.com so we can help assist you in a return/exchange.

Valutata 2 stelle su 5

This company spammed me constantly…

This company spammed me constantly after one purchase. I unsubscribed multiple times and they still continued. I just got one again today!

8 gennaio 2026
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Hi Anna, can you please email us at sleepbetter@pillows.com so I can make sure your email is suppressed? Thank you!

Valutata 5 stelle su 5

Very pleased

The order shipped and was delivered in a timely manner. My wife had made a statement about the pillows we had in a popular Las Vegas Hotel Casino and it gave me the idea for Christmas. They are exactly what she experienced, and actually better! It is great to get a product that is exactly as described!

25 dicembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Pillow lost it's fluffiness in a couple…

Pillow lost it's fluffiness in a couple weeks

24 dicembre 2025
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Hi Holly!

Sorry to hear the dream maker pillow loft it's fluffiness. You still have time to return for money back or exchange for another pillow that provides more support. Please email sleepbetter@pillows.com for help.

Best regards,
Pillows.com Team

Valutata 5 stelle su 5

First great experience but not my last!!

This was my first purchase here and it was wonderful. I needed to replace my husband's pillows, which he did not want to part with. But it was time!!
Finding the pillows onsite was great because of the description, reviews, and labeling the pillows as stomach or side sleeper, etc.
My husband tried the new pillows and said he had a great nites sleep and loved them! He is very excited about them!! And you have 30 days to try them out if they need to be returned.
This company is veteran owned and was a great find. I plan on using them again!! Thank you for a great buying experience!!

9 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

My first order

My experience began with ordering the wrong pillow. After contacting the company, they quickly adjusted the order. The correct pillow arrived.
The service was excellent, and the pillow is / was a great purchase. I will buy all future pillows through this website store. Time and experience have taught me to pay a little more for a product and be satisfied.

10 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Throughly Disappointed

This is an extremely nice company. But I am not happy with my pillow. It is not like the one I used at the Hilton Hotel we stayed at. It is much harder and it makes an annoying crinkling sound when I move my head. Not sure if I can return it since I no longer have the original packaging. The quality of the pillow is nice. Just not what I was expecting.

30 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Pillow Perfect!!

After finding the ;label of your pillow in a recent stay at a Hyatt hotel in Baltimore, I ordered from your website. It was delivered 6 days later and it is absolutely the best pillow!! It is the same as the one I had slept on in Md and will be ordering more to completed my bed suite!
Thank you!

8 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Better sleep

Found these pillows at at a hotel stay. Best sleep ever. No neck pain no waking up in middle of the night. Great sleep. I had to find where to get these pillows. I can’t thank ya enough for improving my sleep

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Easy return and up to date…

Easy return and up to date communication!

13 novembre 2025
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Thank you Henry for your review. Sorry you had to return your order. If you need some pillow recommendations, please email us at sleepbetter@pillows.com

Valutata 1 stelle su 5

The pillow is nothing like described

The pillow is nothing like described. It is much harder, so I am not able to use it.

12 novembre 2025
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Hi Regina!

Sorry to hear the Eco Smart is too firm. You are still within the 30 days to return with money back. You can also exchange for a soft pillow. Please email sleepbetter@pillows.com for help.

Best,
Pillows.com Team

Valutata 5 stelle su 5

Recommended for me= A+

I had messaged and asked what type of pillow would be recommended for my situation and one was suggested and I LOVE it! Best pillow out of tons that I have tried! Thank you so much!

6 ottobre 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più